Representing a locality, I needed to secure a tax exempt status. Once connecting with Mario, the process was extremely quick, he did a fantastic job setting our account up! The product I needed has... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
These guys have been very responsive and have very competitively priced products. I ordered my equipment over the holidays and get a quick response that the items were in transit to Capital and tha... See more
Company replied
Marker flags are of high quality and packaged well. I used them to mark my above ground pet fence wire since I have too many trees and large vines in the ground to bury it. Now anyone working near the... See more
I made a mistake when ordering a tripod. They sent me the correct one afterwords and took back the wrong one with no grief at all and in a very timely manner. Small company that is concerned about... See more
Company replied
Company details
Written by the company
Your experienced and authorized source for professional surveying equipment and supplies for engineers, contractors and surveyors. Surveying equipment calibrations and authorized warranty repair and service center for most all major surveying equipment...
Contact info
North Sam Houston Parkway West 1400, 77038, Houston, United States
- capitalsurveyingsupplies.com
4.6
Excellent
811 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 45% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was able to find the survey books…
I was able to find the survey books that we needed and they arrived right on time
22 June 2026
I haven't received a response to my…
I haven't received a response to my previous message. It has now been two weeks since I purchased the software, and I still have not received the license key. My order continues to show "Waiting Manual Verification," but no one has been able to explain what that means or what needs to be done to resolve it.
This delay has been extremely frustrating. I paid for the software two weeks ago and still cannot use it. Please let me know what is causing the delay and what steps are being taken to complete the verification so I can receive my license key as soon as possible.
2 July 2026
Reply from Capital Surveying Supplies
Hello Mazen Alowdi,
We’re sorry to hear about your experience and appreciate the opportunity to clarify what happened.
After your order was placed, it was automatically flagged by our payment verification system as a potential fraud risk. To protect our customers and prevent unauthorized transactions, we are unable to process orders that do not pass this verification.
We made multiple attempts to contact you by both email and phone to verify the order, but unfortunately our emails were not being delivered, and we were unable to reach you by phone. We also attempted to resubmit the order, but it was flagged again by the verification system.
Because the transaction continues to be flagged by our fraud prevention system, we are unable to process the order. The best way to recover the funds is to contact your bank or credit card provider and initiate a chargeback. They will be able to assist you with reversing the transaction.
We apologize for the inconvenience and appreciate your understanding.
Thank you,
Always a Pleasure
Always a Pleasure. Products are shipped in a timely manner and website easy to navigate.
15 June 2026
They had what I wanted in stock
They had what I wanted in stock. Fast shipping. Surveyors vest with lots of pockets. I’ve had mine for a couple of years now and it has held up really well. No torn stitches or holes in it. Light enough air circulates through it. Life saver in a hot climate. Buddy at work wanted one like mine so I ordered one for him. Good experience, good product.
31 May 2026
Item was Lost/Stolen
The item that I ordered was lost or stolen while in transit so I contacted your company to see what could be done. The agent was so helpful and was able to replace the lost item. Great customer service.
10 June 2026
The items were shipped and delivered in…
The items were shipped and delivered in a very timely manor.
26 May 2026
Right product, in a timely manner
I liked that this company started in their garage and has now grown to a large scale company. I always look at reviews before purchasing from a new company, and these reviews did not disappoint!
1 June 2026
feedback
The company kept in touch regarding my shipment. I received my surveying instrument in an acceptable amount of time.
30 May 2026
ya did great
29 May 2026
Very helpful on the phone
I called Capital Surveying with some questions about my order, and they were very helpful on the phone. My item arrived quickly in the mail. I was pleased with my overall experience.
8 May 2026
You filled an ordinary request without…
You filled an ordinary request without any hitches.
I got exactly what I wanted very quickly.
16 May 2026
Helpful staff
Helpful staff. They answered all my questions and helped me get everything set up.
1 May 2026
Fast response & great product.
15 May 2026
Best Prices on the internet in the USA, Fast Delivery & Great to Work With
Best Prices on the internet in the USA. Fast delivery from time of purchase and very helpful in working through an online purchase hick-up from my end and It was nice to always to always be able to reach a person when working through this.
28 April 2026
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