Capital Gurus Reviews 201

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, attentiveness, and helpfulness, making the entire process smooth and easy. Many people highlight the exceptional customer service, noting that their questions were answered thoroughly and that the team provided sound advice tailored to their specific funding needs. The service is frequently described as quick, efficient, and seamless, with reviewers appreciating the fast response times and the overall positive user experience. However, some customers also noted isolated instances where they encountered a lack of professionalism or basic business etiquette from assigned personnel. These experiences were described as the opposite of the generally positive interactions, with issues such as unhelpful responses or a perceived lack of knowledge from a specific individual.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Service

Clients share positive opinions on service, highlighting the ease and manageability of the loan process. Many... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of the... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the responsiveness and... See more

User experience

Consumers find the user experience to be positive. Many describe the entire process as quick, seamless, and... See more

Based on these reviews

Rated 5 out of 5 stars

I was in a real pinch and needed funding quickly to cover some essential business equipment. Time was not on my side, and honestly I was pretty stressed about it. Capital Gurus made the whole proces... See more

Rated 5 out of 5 stars

One of the best experiences. I was first assisted by Ester, who gave me an excellent explanation of the system and how to use the app. She has always been there to help me with any questions or c... See more

Rated 5 out of 5 stars

The entire process was quick and seamless. They work to make sure they answer all questions and provide sound advice to fit your exact funding needs. We look forward to a continued relationship with... See more

Rated 5 out of 5 stars

Our experience with Capital Gurus was excellent. Levi Hooper was extremely helpful in getting us the best loan for our needs. He made the process quick and easy. His communication was very professiona... See more


Company details

  1. Loan Agency

About Capital Gurus

Written by the company

Welcome to Capital Gurus, the premier capital solutions provider for businesses looking to grow and succeed. Our team of experienced financial experts understands the challenges facing entrepreneurs and business owners today, and we’re here to help you overcome them..

We offer a wide range of loan options, including term loans, lines of credit, working capital, and equipment financing, all tailored to meet your specific needs. Our loans range from $10,000 up to $10,000,000, so we can help businesses of all sizes.

At Capital Gurus, we pride ourselves on our personalized approach to lending. We take the time to get to know you and your business, so we can provide you with the best possible financing options. And with our fast and easy application process, you can get the funding you need in no time.

Join the countless small businesses we've helped grow and thrive. Contact us today to learn more about how we can help you achieve your financial goals.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

201 reviews

5-star
4-star
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1-star

Replied to 12% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Business Masqueraders

A company that promises but doesn't deliver. Unprofessional, amateur, masqueraders in business.

7 August 2024
Unprompted review
Capital Gurus logo

Reply from Capital Gurus

Dear Alexandra,

After a thorough review of our records, we can confirm that we have no history of any interactions with you or your business. It’s also worth noting that this appears to be your first and only review, which raises concerns about its authenticity.

At Capital Gurus, we take our reputation seriously and pride ourselves on delivering professional services to all clients. If this review was posted in error or as part of a misunderstanding, we encourage you to contact us directly at legal@capitalgurus.com to resolve any issues. Otherwise, we kindly ask that you remove this review, as it seems unsubstantiated.

Sincerely,
Carli Bova-Chezem
Customer Relations Team
Capital Gurus

Rated 5 out of 5 stars

Working with Capitol Gurus team of…

Working with Capitol Gurus team of Jennifer and Dana has made it a breeze to secure funding. They worked hard for me and made it feel like a effortless deal . Thank you
AM Smith

12 September 2024
Unprompted review
Capital Gurus logo

Reply from Capital Gurus

Thank you so much for taking the time to leave us a 5-star review! We’re genuinely grateful for your feedback and delighted to hear that your experience with Capital Gurus was so positive. Providing excellent service and tailored financial solutions to businesses like yours is at the heart of everything we do, and it’s incredibly rewarding to know that our team was able to meet your expectations.

At Capital Gurus, we strive to build lasting relationships with our clients, offering support and guidance every step of the way. Your success is our success, and we're here to ensure you have the resources and financial tools you need to grow and thrive. If there’s anything more we can assist with or if you have any future needs, please don’t hesitate to get in touch.

Thank you again for choosing us as your financial partner. We look forward to working with you again soon!

Rated 5 out of 5 stars

Great Experience

We had a very positive experience working with Jennifer Phillips at Capital Gurus. Jen did a lot of work to understand our business and the capital we needed. We had an offer within a couple of days and were funded within a week. We'll definitely work with Capital Gurus should we need similar service in the future.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

CapitalGurus are great to work with

CapitalGurus are great to work with, especially Rod Nugent. He’s smart, fast, and understands the time value of money. I would highly recommend them for a fast short term loan when your clients are paying slow.

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Great company, very responsive…

The communication made this experience with Capital Gurus great. They call you back immediately and give you the straight story. Christopher Rodriguez was especially nice and very attentive. I will use them again.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

I have to say this process was easy and…

I have to say this process was easy and smooth. Charles listened to my needs and concerns and worked with me at my own pace. When a business owner is looking for fast capital there is always stress involved! Charles made the process fell much more personal then other companies I've worked with.

11 July 2024
Unprompted review
Rated 5 out of 5 stars

John

John
was quick to get file approved and funded

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Our experience with Capital Gurus was exceptional!

Our experience with Capital Gurus was exceptional!
It was an easy process... They required the just amount of financial records and their approval process was really fast! Mr. Nicolas Leou was our Account Executive who held us by the hand the entire process... He was fabulous and extremely attentive. We had our loan within 2 weeks time and are very happy with the outcome.
Thanks again! Guthrie and Sons

26 June 2024
Unprompted review
Rated 5 out of 5 stars

Thanks to Dana Dunn

Dana Dunn was extremely helpful in negotiating the loan process and getting us the capital we needed to expand our business. It was a very pleasant experience. Thank you!

20 June 2024
Unprompted review
Rated 3 out of 5 stars

3/5 meh

Nice people, the underwriting Department is extremely black and white per say. A profitable company having a wonderful deposit history for 6 months and having one month slightly less is seen as a volatile and instant denial. When I asked for working capital, they gave me an outrageous offer of daily payments and a term loan. They didn't seem to know the difference.

10 June 2024
Unprompted review
Capital Gurus logo

Reply from Capital Gurus

Hi Brayden,

Thank you for sharing your feedback. We’re glad to hear you found our team pleasant, but we regret that your experience with our underwriting process didn’t meet your expectations.

Our underwriting department evaluates each business’s unique financial profile, and while consistency is important, we understand that occasional fluctuations can occur. We strive to offer tailored solutions, and we apologize if our recommended terms didn’t align with your immediate needs.

We’d appreciate the opportunity to revisit your case and discuss more flexible options that might better suit your business. Please feel free to reach out directly, and we’ll do our best to assist further.

Sincerely,
Carli Bova-Chezem
Customer Relations Team

Rated 1 out of 5 stars

Total click bait company

Total click bait company. Not solution drivin. Just another shark! Never ever! In fact Chris was a total Jackwad!

26 April 2024
Unprompted review
Capital Gurus logo

Reply from Capital Gurus

Hi Robert,

We’re sorry to hear that your experience didn’t meet your expectations. We always aim to provide clear and solution-driven options for our clients, so it's disappointing to learn you feel this way. Our team, including Chris, strives to maintain professionalism and find the best financial solutions for businesses, but we understand that not every offer fits every need.

We would appreciate the chance to understand your concerns further and work towards a resolution. Please feel free to reach out to us directly so we can discuss your situation in more detail.

Sincerely,
Carli Bova-Chezem
Customer Relations Team
Capital Gurus

Rated 5 out of 5 stars

From start to finish (funding)

From start to finish (funding), Rodrigo Nugent was there to make my experience with Capital Gurus one of the best encounters I have had with any financial institution. Hope all of your Account Executives are as personable/thorough as he was. Appreciated all he did to make my transaction flawless.

22 March 2024
Unprompted review
Rated 5 out of 5 stars

Great communication every step of the…

Great communication every step of the way.

8 January 2024
Unprompted review
Capital Gurus logo

Reply from Capital Gurus

Hi,

Thank you so much for taking the time to leave us a 5-star review. We deeply appreciate your feedback and your support for our business.

Your positive experience with Capital Gurus truly embodies the service we aim to provide. Each day, we strive to exceed the expectations of our clients and it's always rewarding to hear when we've succeeded.

We're delighted to have been able to serve you and we're equally pleased to hear that you're satisfied with our services. Your kind words encourage us to continue doing what we love - helping our clients with the utmost dedication and professionalism.

We're always here to assist you in the future. Don't hesitate to reach out if you ever need our services again, or if there's anything else we can do for you.

Again, thank you for your time and for choosing Capital Gurus

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