Constantly send spam email, clearly not a professional outfit. I never subscribed to their emails and they append yoru name to any email address domain you may have to then chance at spamming adverts... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company call me at least 3 times a week. I repeatedly tell the same person (Lisa) to please remove my details from their calling list, at which point she just hangs up, so so rude. Capify if... See more
Really pushy selling tactics and don't stick to the payment plan if you get behind. Agree one figure then set up daily direct debits for another figure! Financial ombudsman has been informed but i dou... See more
Even though in the past I have done business with you before and was less than happy. Your agent Lexington has proved To me that you can be wrong about a single experience. And i should not put the b... See more
Company replied
Company details
Information provided by various external sources
Since 2002, Capify has been a trusted leader in alternative small business financing. In that time, we have maintained an A+ rating with the Better Business Bureau (BBB) and been a founding member of the Small Business Finance Association (SBFA). We are a company who looks after the needs of our clients through technology, transparency, and ease of use. This philosophy is the cornerstone of how we run our business around the world, including our offices in the US, UK, Canada and Australia. We serve the business owners of the world, one solution at a time.
Contact info
475 Park Avenue South, 11th FL, 10016, New York, United States
- 1-800-267-3790
- capify.com
2.0
Poor
59 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service is always excellent with this company. And yes I have used them quite a few times
I had a great experience with this company, I have used them quite a few times no games down to business that's what I like about this place.
9 March 2016
Unprompted review
Reply from Capify
Thank for the love, Nicks! We appreciate having you as a repeat customer. Let us know how we can further assist you with your business goals in the future.
Reply from Capify
Thanks for the shout out Wayne! Let us know if there is anything else we can do to help.
Reply from Capify
Thanks Mark. Simple, quick and responsible access to capital is our mission!
5 times in 11 year's,
Money is expensive and hard to come by these when I have needed some working capital they have been there......not cheap but professional and easy to work with.....thank you for supporting small business. .
4 March 2016
Unprompted review
Reply from Capify
Thanks, Christopher! We take pride in supporting small businesses all over. Glad we could help!
Quick, easy funding.
Very pleased with the service. I was able to get quick and easy funding for my business. Highly recommend them.
28 February 2016
Unprompted review
Reply from Capify
Thank you, Chrys! We very much appreciate it :)
Reply from Capify
Thank you, Myron!
Good customer service and quick funding options.
Good customer service and timely funding options make Capify easy to work with. Just wish funding options and offers were a bit more progressive.
25 February 2016
Unprompted review
Reply from Capify
Benjamin, thanks for your business and the helpful feedback. We are always evaluating our funding options, underwriting practices and customer needs to come up with the best, most responsible solutions possible. Check back for some interesting developments later this year!
great customer support
23 February 2016
Unprompted review
Reply from Capify
Thanks, Louis! We really appreciate your kind words. Our customer support team works hard to make sure all of our customers are getting the help they need.
Reply from Capify
Thank you, Leo! Fair and informative are what we strive to be every day.
Reply from Capify
Thanks, Kevin! Fast and easy is our specialty! :)
to many fees
First you charge 40 percent additional as interest to the amount requested, then you charge a paperwork fee, then you charge a monthly fee. Probably will not do this again with these figures in mind.
10 February 2016
Unprompted review
Reply from Capify
Hi Scott,
We're sorry that you were unhappy with your experience with Capify. We will continue to do everything we can to make sure we are as transparent as possible with our customers moving forward. Thanks.
You guys are awesome!!!
You guys helped me what I needed I really appreciate that
Thank you again
Tam Le
10 February 2016
Unprompted review
Reply from Capify
Tam, no problem at all. If you're happy, we're happy!
very good service. quick turnaround.
I would recommend the service to everyone.
23 November 2015
Unprompted review
Reply from Capify
Thanks, James! We really appreciate it! :)
One of few honest lending companies.
I have been utilizing this company's services as a resource for years, they have always kept to the terms of the contract and are very easy to work with. I highly recommend them should you ever need their services.
11 November 2015
Unprompted review
Reply from Capify
Thank you, Mr. B! We appreciate your positive feedback very much!
So disappointing.
I was so happy to get this loan but now am so frustrated. We took in so many cash and check payments in October, as we operate a ghost tour company and make 80 percent of our sales in October. I tried to make a lump sum payment towards our balance and was told that was not allowed. We could either pay off the entire balance or nothing. So although we hoped to pay off a big chunk of our loan we are going into the dry season having made few payments in our busiest time. I feel like it will take us years to pay off this loan and what was a lifesaver is now a ball and chain. In the meantime, I got nasty emails and text messages from the company with threatening messages about how if we did not respond we would be eligible for legal action. We have worked with our merchant processor for 12 years and given them scores of thousands of dollars, and we feel like we went to a payday loan place and are being shaken down rather than treated as valued customers.
5 November 2015
Unprompted review
Reply from Capify
Hi Ursula,
Thank you for your feedback. Capify takes the opinions of its customers very seriously.
Let me first say that we value your business very much and we apologize that you’ve been frustrated and found our communication threatening. We only want your business to flourish and given your history, we’re disappointed that your busiest time of the year didn’t turn out the way you wanted.
After carefully reviewing your account, we will have someone from our team contact you personally to address any issues you may have.
Thank you
Quick and painless
The whole process is so easy and quick would do it again when I need to. Makes it possible to purchase or upgrade without out the hassle
4 November 2015
Unprompted review
Reply from Capify
Thank you, Dorothy! Let us know if there is anything else you need!
Amerimerchant = Capify
Our original business loan was with Amerimerchant, and they had some communication issues, but other than that we have not had a bad experience.
19 October 2015
Unprompted review
Reply from Capify
Hi Randall,
Thanks so much for your review. We value the feedback of all of our customers, and we're sorry that there were communication issues on our end. We'll work hard to make sure these don't happen in the future. We're always trying to improve and your input will be a big help to us moving forward. Thanks again.
Quick cash made easy.
Found applying easy. Assigned representatives very helpful and courteous. Money transfers made quick.
15 October 2015
Unprompted review
Reply from Capify
Thanks, Wendy! Glad we could help!
Completely satisfied.
I have been a customer for 7 years with Capify formerly known as Amerimerchant. Through those years I have been very happy with their services. Tech support has been good with the new chip machine I had to aquire for my credit cards. The personnel had been very helpful with my renewals each time. Joseph is very nice to deal with in the New York office. Overall, the company is topnotch.
15 October 2015
Unprompted review
Reply from Capify
Hi Lynette,
We really appreciate your feedback and are happy that our service has been helpful to you. Please let us know if there is anything else you need!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.