Caphunters Reviews 

Purchased two caps one green and one blue, same brand and style. Blue one is already losing colours and a month old? So disappointing and my email has been ignored. Waste of money.

Paid 10 euros for next day delivery. However, the cap was only delivered three days later. Caphunters can't do anything about this, but they hired the shipping company. It was actually clear that the cap couldn't be delivered from Spain to Germany within such a short time. But the service staff were so ignorant and dismissive that it was the first and last time I ordered anything from Caphunters.

I fell for this gimmick of a website. The hat we received was not an authentic hat, yet we paid full value for it. This doesn’t even begin to address the duties I had to pay since it shipped from Spain. Absolutely do not recommend.

I always order from cup hunters for the goorin bros hats. The service from cap hunters is always A+ fast delivery well packaged and comes in a lovely dust bag.

Even tgough delivery is super slow, you will get you order eventually. I've made two orders, it took more than 20 days for the order to arrive in both cases.
If deluvery time can be tolerated, extremely bad customer service cannot! And unfortunately they have very, very, VERY bad customer service. It feels there is no real person there, but a bot, that just give you standard answers. So if you order from them - pray you won't face any issues. Otherwise, there is a big chance you are going to be screwed.

Garbage website with all fake reviews. Complete joke and should be shut down. As previous mentioned customer service is complete garbage. No response and false advertising…. They advertised one of those “order now and receive your hat by this date”

Complete joke hat arrived in a broken box exactly 1 month and 2 weeks… when I reached out asking why they claimed it would be delivered by then ? No response. Don’t be the dumbass like myself and order from these guys. Anyone leaving 5 stars are fake reviews from family members. Also they wouldn’t approve my negative review on the site LOL

More like Craphunters! Worse customer service I’ve ever encountered. The hat came in a torn box and the hat was so bent out of shape I started laughing. Not only that? It took over a month to receive. I sent C*nthunters the pictures of the hat and how the package arrived and they’re still giving me problems with a refund. They told me they first have to make a claim with their post office and they will get back with me? Not my problem! I would not recommend C*ckhunters to my worst enemy.

My boyfriend loved the hat it was made well

Buyer Beware! Avoid at all cost. The item was inaccurately described on the website. They refused to recognize this and would not provide return shipping label despite clear evidence. They know it will cost a lot to send wrong item back so people just swallow cost of the Caphunter mistake. If you bought by credit card, file a dispute with credit card company (chargeback) to prevent them from continuing scamming you and other people in the future.

EDIT 1: Note, I bought a cap labelled YOUTH which is different than KIDS. Even the website’s size chart indicates these are two different categories. Yet, Caphunters continues to claim that it is OK to label YOUTH and send KID. I am still awaiting the return label and confirmation they will refund me for the cap plus any postage costs to send back as cap was not as described. As stated previously, buyer beware!

Edit 2: After I submitted the review and showed proof that I indeed had this experience, Caphunters flagged my review for harmful content. Not only is the customer service lacking, but the company is trying to prevent future customers from learning the truth about past customer experiences. I hope Trustpilot will do the right thing and post the review, which is valid and authentic, as indicated by the order number and fact that Caphunters even replied.

I placed an order and could not see anywhere that the custom charges will be applied to this order, I had to pay £81 to get my delivery accepted. The customer team said that by clicking on the "process order" we agree to T&C which mention this. Who does that ! they are terrible. It looks like there is a new Trustpilot account opened as the otherone as a 2.7 rating ...

One of my Best experience with internet shops. Shipped immediately, cap put in paper box to save the shape and in bag. Very accurate and with unrepeatable sense of humour. I am more than satisfied. Cap s brilliant.

I have already ordered many caps from Caphunters (.com, .at, .hu) - I could easily receive a gift “Goorin Bros Animal collections” model:)
In all cases, I received the original, with precise and accurate delivery. One of my favorite online stores.

OKAY. The cap arrived a week after ordering in a beautifully wrapped package.