The rep that assisted me was incredibly helpful. I needed a gown for a rather large student and initially I went to the page that has the sizes. At the bottom of it, there is a number to call if the s... See more
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Kat was the one that helped me out a lot. Thank you Kat. Thank you for being patience and super helpful and especially friendly. The company should give Kitty Kat a raise, as she was very professi... See more
The ordering process was easy and tracking was updated the entire time. However, my gown is short. I used the length the website recommended for my height. It comes just past my knees so it doesn't lo... See more
Company replied
Initially, I was getting annoyed that the stole n gown hasn’t arrived yet despite 2 calls. On the 3rd call, the person helped me n expedited the order which arrived in time for my daughter’s event. Gr... See more
Company details
Written by the company
The One-Stop Shop For Every Graduation, from our warehouse direct to you! At Cap And Gown Direct, we care about each and every customer by offering value and convenience in ordering graduation products. There is no tiered pricing for 1 set of cap and gown to 100 sets, because we offer the bottom price plus shipping & handling. There's no more waiting for months for your graduation gown to be shipped to you- our standard shipping takes only 3-5 business days to arrive anywhere in the U.S. We make things simple, affordable, and reliable. Place your order online today, or contact us at info@capandgowndirect.com if you have any questions!
Contact info
140 58th St Ste. 6G, 11220, Brooklyn, NY, United States
- 347-669-4696
- info@capandgowndirect.com
- capandgowndirect.com
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This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
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A fast service delivered.
Caps and Tassels are affordable and I…
Caps and Tassels are affordable and I purchased and got within a week.
good quality
My confirmation stoles came in a very…
My confirmation stoles came in a very timely fashion & were of good quality. Thank you.
My orders are always delivered right…
My orders are always delivered right and even when an item is not available, I always get a call for substitution. Really love doing business with Capandgowndirect.
The cap and tassel is for my daughter…
The cap and tassel is for my daughter graduation and it is wonderful I love it and the price was incredible thank you.
I placed my order for two sets of caps…
I placed my order for two sets of caps and gowns for 2022 graduation when i recieved my order it had 2021 tassel's, I called to let them know and they sent two 2022 one's at there cost and they were here in just a few day's. I highly recommend cap and gown direct. Thank's
Customer service was awesome
Customer service was awesome. Got my order in 2 days! That's Fast shipping.
The cap was well made and was a great…
The cap was well made and was a great addition to our “graduation” party.
Excellent service!
My Cap & Gown Rocked!!
Excellent quality. Perfect fit. Arrived quickly. I couldn't have asked for a better experience
Affordable and nice quality sent in a…
Affordable and nice quality sent in a timely fashion. Thanks!
The gowns fit perfectly and the…
The gowns fit perfectly and the material is perfect. If I need more or if someone ask about them I shall send them your way. Good quality.
Parcel arrived on documented delivery date. Service was awesome!
Had no problem with delivery time. Service was swift and awesome.
I was in a pinch needing a gown for a…
I was in a pinch needing a gown for a hooding of three of my students and I was able to place the order and received the gown promptly. The best part is the gown looks professional and was not extraordinarily priced.
Very fast shipping and quality is great
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