Quality canvas delivered quickly and packaged very well. the only thing i wouldn't recommend is putting the claw hangers on the back. those were installed very poorly. not level at all. had to red... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The prints were really good. I did order the extra protection and I'm glad I did. I am very happy with it. The only thing that is a little strange-the frame for my extra large print is a little off... See more
Company replied
I was skeptical at first, tbh. I read many good & bad reviews and decided to take a chance. I was a bit worried when time went by and my ordered hadn’t shipped yet but was supposed to arrive within a... See more
Company replied
Great job. Very quick delivery. Canvases are nice…very affordable. My only issue is the packaging. Please consider replacing the plastic with something more eco friendly. I would be willing to pay m... See more
Company replied
Company details
Written by the company
About CanvasChamp Established around a decade ago, CanvasChamp is a sister concern of Prints and Signs LLC. Today, the team CanvasChamp has its production houses in over five countries across the globe and has served millions of individuals, professionals, and corporates with custom photo printing products. Throughout its tenure to date, team CanvasChamp has served numerous customers by printing their photographs, messages, quotes, etc in the most customizable and creative way. Also, the website has been designed to ensure that the visitors avail best user experience and can scroll through the range of products with utmost ease
Contact info
752 Winer Industrial Way, Suite G Lawrenceville, GA 30046, 30046, Lawrenceville, United States
- 800-993-0992
- canvaschamp@canvaschamp.com
- canvaschamp.com
3.9
Great
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have used them before..i tried again, shame on me!
I have used them before, and the quality is really good. However, I had a delivery issue in the past and took a break. Well, it was time to try again, and shame on me!
Once again, getting the picture delivered has been a nightmare. It has been stuck in customs for well over a week, and the only help I've received is to wait. I was initially offered a refund for shipping and handling, but after waiting a few more days, I was offered an additional $10 for an order over $50.
I don't have the picture, so I'm being refunded the total because I didn't see any chance of my photo being delivered. Shame - hope they can sort out this kind of wrinkle. If I hear from them with an actual explanation, I will update the review.
Updated 5-31-2026: I received a response from Canvas Champ, who said they were sorry and would do all they could to help. I received a form to complete to confirm my identity, or I was told this review may disappear. SO i completed the form. I am now waiting to hear back from them on the resolution. I have been refunded, and I'm looking forward to seeing whether the promised assistance comes through. If it does, I will update this review. If you see nothing after this, you can assume nothing happened to make it right as promised.
26 May 2026
Unprompted review
Reply from CanvasChamp
Dear David,
We sincerely apologize for the inconvenience and frustration you have experienced with your order. We completely understand your disappointment, especially as a returning customer who has previously enjoyed the quality of our products.
We regret that the customs delay and the lack of clear updates have affected your experience. This is certainly not the level of service we strive to provide, and we would like the opportunity to make this right for you.
We have requested additional information regarding your order. Once you provide the requested details, our team will personally connect with you to investigate the matter thoroughly and work toward a resolution. Your satisfaction is very important to us, and we truly value your continued support as a loyal customer.
Thank you for your patience and for giving us the opportunity to assist you further.
Warm regards,
Canvas Champ
Great quality and value
27 May 2026
Unprompted review
Reply from CanvasChamp
Dear Julie,
Thank you so much for your feedback! We’re delighted to hear that you found our product to be a great quality and value.
We truly appreciate your support and look forward to serving you again in the future!
Warm regards,
Canvas Champ
Definitely affordable
Definitely affordable. Nice canvas. Quick delivery. Photo was alittle blurry but that could be on my end. All in all I'm satisfied with everything.
27 May 2026
Unprompted review
Reply from CanvasChamp
Dear Vicky,
Thank you for your feedback! We’re delighted to hear that you found the canvas affordable, enjoyed the quality, and received it quickly.
We appreciate your understanding regarding the photo clarity, and we’re glad to know that overall you were satisfied with your purchase. Your support means a lot to us, and we look forward to serving you again in the future!
Warm regards,
Canvas Champ
Good quality for the price.
Pillow was just a cover but i thought it was the insert as well. Quality was good and shipping was fast considering where it was coming form.
20 May 2026
Unprompted review
Reply from CanvasChamp
Dear Dana,
Thank you for your feedback! We’re glad to hear that you were pleased with the quality of the pillow cover and the shipping speed.
We understand the confusion regarding the insert and apologize if the product details were not as clear as they could have been. Your feedback is valuable and helps us improve the shopping experience for our customers.
We truly appreciate your support and are happy to know you were satisfied with the quality of your order.
Warm regards,
Canvas Champ
Reply from CanvasChamp
Dear Brian,
Thank you so much for your feedback! We’re delighted to hear that you were happy with the product and that it arrived on time.
We truly appreciate your support and look forward to serving you again in the future!
Warm regards,
Canvas Champ
Reply from CanvasChamp
Dear John,
We sincerely apologize that you are still waiting for your order. We understand how frustrating and disappointing delays can be, especially when you are expecting your purchase to arrive.
This is certainly not the experience we want our customers to have. Please reach out to us at cs@canvaschamp.com with your order number so our team can investigate the status of your shipment and provide you with an update as quickly as possible.
Warm regards,
Canvas Champ
Excellent service.
Delivery estimate was accurate. Quality and sizes were excellent. Order process was easy.
23 May 2026
Unprompted review
Reply from CanvasChamp
Dear Charles,
Thank you so much for your feedback. We’re glad to hear that the delivery estimate was accurate and that you’re happy with the quality, sizing, and overall ordering experience.
We truly appreciate your support and look forward to serving you again in the future.
Warm regards,
Canvas Champ
Great communication with the representatives
The representatives were very concerned that my canvas wouldn’t be clear and wanted to deliver a quality product but it wasn’t possible due to the photo being blurry. I reassured them that it was ok because it was the only print I had and that it would be fine to print regardless of it being blurry. I feel that their concern was very good customer service. They didn’t want me to be disappointed.
13 May 2026
Unprompted review
Reply from CanvasChamp
Dear Dena,
Thank you for sharing your experience. We’re glad to hear that our team’s attention to print quality and their effort to ensure you were aware of the image limitations was appreciated.
We always aim to balance customer requests with producing the best possible result, and it’s great to know that our communication helped set the right expectations while still fulfilling your order.
We truly appreciate your feedback and support.
Warm regards,
Canvas Champ
Beautiful and vivid canvas prints…
Beautiful and vivid canvas prints received on time. I’m thrilled
11 May 2026
Unprompted review
Reply from CanvasChamp
Dear Sarah,
Thank you so much for your feedback. We’re delighted to hear that you’re thrilled with your canvas prints and that they arrived on time with beautiful, vivid quality.
We truly appreciate your support and look forward to serving you again in the future.
Warm regards,
Canvas Champ
One shipment went great but the other…
One shipment went great but the other is taking longer than expected.
22 May 2026
Unprompted review
Reply from CanvasChamp
Dear Jami,
Thank you for your feedback. We’re glad to hear that one of your shipments went smoothly, but we’re sorry to hear that the other is taking longer than expected.
We understand how frustrating delays can be, especially when part of your order has already arrived. This is not the experience we aim to provide, and we would like to help ensure the remaining shipment is delivered as soon as possible.
Please reach out to our support team with your order details so we can look into the status and assist you further.
Warm regards,
Canvas Champ
Great experience. Solid products. Worth the wait.
A fine job again by CanvasChamp. Always on point. The recipient didn't realize there was a protective backing (which actually was the front of the acrylic). They removed it and viola, it was perfect. Great communication and kind service.
19 May 2026
Unprompted review
Reply from CanvasChamp
Dear Todd,
We sincerely apologize for the issue with your order. Receiving a print with the design reversed is absolutely not acceptable, especially when it affects the readability of the lettering. We completely understand your frustration and disappointment.
This appears to be a production error, and we would like the opportunity to make this right for you as quickly as possible. Please reach out to us at cs@canvaschamp.com with your order number and photos of the item received so our team can investigate the matter and assist you with a suitable resolution.
Warm regards,
Canvas Champ
I needed my canvases for a graduation…
I needed my canvases for a graduation party and paid for express delivery to receive them a few days in advance. I received no notification that they wouldn’t arrive, even when they didn’t show and I called the next day the person had no idea. I kept checking shipping and it showed they would arrive 4 days later. They did arrive and they look great, unfortunately just late and not in time for my event. Very disappointing. Not sure why you would guarantee them and then print them in India and send over, knowing they couldn’t make the deadline.
14 May 2026
Unprompted review
Reply from CanvasChamp
Dear Anne,
We’re very sorry to hear that your canvases did not arrive in time for your graduation party, especially after you paid for express delivery specifically to ensure they would arrive ahead of the event.
We completely understand your disappointment, particularly since you received no proactive notification about the delay and were unable to get clear answers when you contacted support. Missing an important occasion despite planning ahead and paying for expedited service is understandably frustrating.
While we’re glad to hear the canvases themselves looked great once they arrived, we recognize that this does not make up for the fact that they were not there when you needed them most.
Your feedback regarding guaranteed delivery expectations, communication, and fulfillment timing is being taken very seriously and will be shared with the appropriate teams for review and improvement.
We sincerely apologize for the inconvenience and disappointment this experience caused.
Warm Regards,
Canvas Champ
Fantastic Canvas Experience
I recently ordered a canvas photo from Canvas Champ, and I couldn’t be happier!
My canvas arrived securely packed and was delivered fairly quickly.
The quality is fantastic; it looks great and was exactly what I ordered—actually, it turned out even better than I expected!
Highly recommend!
18 May 2026
Unprompted review
Reply from CanvasChamp
Dear Shannon,
Thank you so much for your wonderful feedback! We’re delighted to hear that you are happy with your canvas and that it arrived securely packed and in good time.
It’s especially great to know that the quality exceeded your expectations and matched what you had in mind. Your recommendation means a lot to us, and we truly appreciate your support.
We look forward to creating more beautiful pieces for you in the future!
Warm regards,
Canvas Champ
Everyone who delivers what they…
Everyone who delivers what they promised, with no surprises and no horses%$^, gets four stars. You guys actually delivered EXCELLENCE! Thank You.
20 May 2026
Unprompted review
Reply from CanvasChamp
Dear Gregory,
Thank you so much for your incredible feedback! We’re thrilled to hear that you had such a great experience and that we were able to deliver exactly what was promised—no surprises, just excellent results.
Your kind words and appreciation mean a lot to our team. We truly value your support and look forward to serving you again in the future!
Warm regards,
Canvas Champ
Thanks for nothing.
I was shopping for a canvas print for a very important birthday gift. I specifically sought out an American company because I didn't want to get caught up with international shipping issues. I ordered my item with over a month to spare. The website gave me a delivery date of May 19th when I checked out. On May 19th, no package, so I checked my order status, and it says "in production." So I go to the website chat and ask when my order will ship. Clock's ticking. They say "it's in production." Exactly what I can see myself in my account. No help at all. Can't tell me when it's going to ship. The next day, I get a tracking number and see that it's in transit. Great. Should be here in plenty of time. Except it's shipping from India. Exactly what I wanted to avoid. I have no idea if my canvas will be here in time, and my entire department is counting on this for a presentation to our boss. So I went and ordered another canvas with a different company, paid for express shipping. Only cost me an extra $100 because this company let me down. Thanks for nothing.
21 May 2026
Unprompted review
Reply from CanvasChamp
Dear Shelly,
We’re truly sorry to hear about your experience and completely understand your frustration.
We understand how important this gift and presentation were, and why you specifically chose what you believed would be a domestic fulfillment option to avoid international shipping complications. Receiving limited updates, seeing your order remain “in production” past the estimated delivery date, and then discovering the shipment was coming internationally after the fact understandably created stress and uncertainty.
We also sincerely apologize that our support team was unable to provide clearer communication or a more helpful timeline when you reached out. We understand how disappointing it was to feel forced to place a second emergency order elsewhere and incur additional expense because confidence in the delivery timing was lost.
Your feedback regarding shipping transparency, fulfillment expectations, communication, and delivery reliability is being taken very seriously and will be shared with the appropriate teams for review and improvement.
We genuinely regret the inconvenience, added cost, and frustration this experience caused and appreciate you taking the time to share your honest feedback.
Warm Regards,
Canvas Champ
Print looks great
Took longer than expected to arrive but the print looks great. Be careful opening the package. It is well wrapped so takes effort and sharp instrument to open but take care to not cut the print itself.
20 May 2026
Unprompted review
Reply from CanvasChamp
Dear Coleen,
Thank you for your feedback! We’re glad to hear that you’re happy with the print quality.
We appreciate you noting the longer-than-expected delivery time and your helpful tip regarding the packaging. Our items are carefully wrapped to protect them in transit, but we understand that this can make opening them a bit challenging, and we appreciate the reminder for customers to open with care.
Thank you again for your support, and we look forward to serving you again!
Warm regards,
Canvas Champ
I might have missed this detail but…
I might have missed this detail but product ships from India. Advertises overnight and 2-day shipping which is almost impossible from the other side of the world having to pass through customs. They put the MOST restrictive FEDEX delivery restrictions on their shipments. I had a 5-figure watch left via indirect signature but this company requires an in person signature from FedEx - not an easy ask at 10am on a Wednesday. Haven’t seen the product yet - it might be amazing. But the delivery alone has ensured I won’t be back.
18 May 2026
Unprompted review
Reply from CanvasChamp
Dear Josh,
We’re very sorry to hear about your frustration with the delivery experience and completely understand your concerns.
We understand how disappointing it is when shipping expectations do not align with the actual transit realities involved, especially when international shipping and customs processing affect delivery timelines. We also recognize how inconvenient the direct signature requirement can be, particularly during weekday delivery hours when many customers may not be available in person.
While signature restrictions are intended to help protect orders during delivery, we understand that in your case it created significant inconvenience and negatively impacted your overall experience before you even had the opportunity to see the product itself.
Your feedback regarding shipping transparency, delivery expectations, and signature requirements is extremely valuable and will be shared with our logistics and customer experience teams for review.
We sincerely regret the frustration and inconvenience this experience has caused and appreciate you taking the time to share your honest feedback.
Warm Regards,
Canvas Champ
easy to order
easy to order, came in several days before needing it.
Wife loved it.
thanks,
20 May 2026
Unprompted review
Reply from CanvasChamp
Dear Ray,
Thank you so much for your feedback! We’re glad to hear the ordering process was easy and that your order arrived earlier than expected.
It’s wonderful to know your wife loved it—that’s exactly the kind of outcome we aim for. We truly appreciate your support and look forward to serving you again!
Warm regards,
Canvas Champ
Very impressive the way that everything…
Very impressive the way that everything was carefully wrapped. My photos look great. Thanks for a job well done. Definitely will use your services again.
19 May 2026
Unprompted review
Reply from CanvasChamp
Dear Nancy,
Thank you so much for your kind feedback! We’re delighted to hear that you were impressed with the careful packaging and that your photos turned out great.
It means a lot to know you’re satisfied with your order, and we truly appreciate your trust in our services. We look forward to creating more for you again in the future!
Warm regards,
Canvas Champ
Reply from CanvasChamp
Dear Candice,
Thank you for your feedback! We’re glad to hear the process was easy and fast for you.
We truly appreciate your support and look forward to serving you again in the future!
Warm regards,
Canvas Champ
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.