Cantourage Clinic Reviews 158

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Sometimes they do have a limited formulary but they have added a few cheaper strains. The staff are great at cantourage, Mackenzie has been very helpful with my recent health flare up. They respond qu... See more

Rated 5 out of 5 stars

Been dealing with this company for about 2 years Let's be honest, there have been issues, but the crew at Cantourage have dealt with and sorted any problems I had very quickly I cannot recommend th... See more

Rated 5 out of 5 stars

I have dealt with Mackenzie a couple of times now and he has been amazing in quickly dealing with my enquiries. All of the staff have been helpful so wouldn’t hesitate in recommending using this compa... See more

Rated 1 out of 5 stars

I placed my order two weeks ago, I had a phone call to tell me it needed sending and was close to expiry but the other hadn’t come in yet. They sent me 10gs, then rang 5 days later to tell me the othe... See more

Company details

  1. Specialized Clinic

Written by the company

We are a CQC registered Medical Cannabis clinic that provide consultations for private patients and prescribe cannabis based products for medicinal use. We serve patients looking for treatments for an array of conditions including; Pain, Psychiatry, Palliative Care, Neurology, Gastroenterology and Oncology.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

158 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Cantourage

Sometimes they do have a limited formulary but they have added a few cheaper strains. The staff are great at cantourage, Mackenzie has been very helpful with my recent health flare up. They respond quickly and always answer the phone. So if anything does go wring they do sort it out very quickly. This was the main reason ive been at countrage for 1.5 years+

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Cantourage 1

Been dealing with this company for about 2 years
Let's be honest, there have been issues, but the crew at Cantourage have dealt with and sorted any problems I had very quickly
I cannot recommend this company enough, great bunch of people, very, very professional
Keep up the good work, guys

26 May 2026
Unprompted review
Rated 5 out of 5 stars

I had to write a review for Cantourage…

I had to write a review for Cantourage clinic after receiving my prescription 2 days after it was ordered.. I can’t believe how quick and efficient it was from order to delivery. It’s been consistently good,, more so even better than it was previously. From appointments, ordering and receiving meds to general queries I cannot fault the service at all. It’s also really good to have reasonable prices also.. keep up the excellent work Cantourage.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Staff

I have serious issues in dealing with people... I'm extremely awkward but speaking to the staff both via email on the phone and on video chat it was a great experience... The friendly staff and the replies I received via email really put me at ease. I'm having a great experience with the clinic and everyone has been great to me.

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Complete shambles.

I placed my order two weeks ago, I had a phone call to tell me it needed sending and was close to expiry but the other hadn’t come in yet. They sent me 10gs, then rang 5 days later to tell me the other on my prescription is now out of stock can I reorder (costing more) but my other order should be ready.. which it wasn’t. I’ve been left without medication having to resort to other supply routes. Completely unacceptable for a medical clinic, I’m looking at other clinics as this is not a stress I wish to encounter every month. I’ve been with cantourage for years.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

They have been brilliant since I joined…

They have been brilliant since I joined about 8 months ago, I f ever there is a problem with a flower or over demand which is rare they always try to help you find another solution. I would always recommend to anyone thinking of going to medical.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Been with cantourage for 4 months…

Been with cantourage for 4 months now,everything has been hassle free from the start, would definitely recommend the quality of medication and staff are very friendly and knowledgeable

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Have been using cantourage for 18…

Have been using cantourage for 18 months and everyone has been v helpful and prompt in dealing with any queries that arise. Always answer questions quickly and advice has been great

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Iv had nothing but problems with every prescription.…

Iv had nothing but problems with every prescription from start to finish. I then asked them to talk me through the discharge process so I could look for another provider, to receive a email with a discharge letter that I didn't ask for. Now I'm left with no provider and no medicine! The clinic has gone from bad to worse over the last few months.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

All of the staff at cantourage clinic

All of the staff at cantourage clinic, have been very helpful and compassionate. You can find very good quality flower, at very reasonable prices. I switched from another clinic several years ago, and definitely haven't looked back. You've tried the rest now try the best!!

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Absolutly amazing

Absolutly amazing. Have helped me alot. Easy to talk to very understanding and always reply with in a day. Cant fault anything. Thank you.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent comms

I've been a patient with Cantourage for eighteen months or so and have found them to be reliable, proactive and approachable. I have yesterday and today had an admin issue of no one's creation sorted out quickly and efficiently. For that I should thank Ben and Kayenah.

On a separate note - the addittion of carts to formulary is excellent and well appreciated.

9 September 2025
Unprompted review
Rated 2 out of 5 stars

Mixed review

Doctors themselves are very understanding and helpful but the company regularly mess up prescriptions meaning you don’t receive them regularly and trying to fix issues when they arise is near impossible, even when talking to a human. If you work then it is nearly impossible to get prescriptions unless you give a different address as a nominee. There is currently no financial aid or payment scheme either but they tell me they are planning to add this in the future. I am moving to a different company but I am not sure yet if different companies have the same issues.

5 September 2025
Unprompted review

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