CannabisMD TeleMed Reviews 

11,825
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,353 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the process incredibly easy and efficient, from scheduling appointments to receiving necessary documentation. Reviewers frequently praised the staff and medical professionals for their knowledge, kindness, and understanding, making interactions pleasant and informative. The service is often highlighted for its remarkable speed, with many noting prompt calls, quick turnarounds, and fast delivery of certifications. People appreciated the seamless user experience and excellent customer care, which provided peace of mind and resolved issues quickly. The overall service is consistently described as excellent, with consumers noting the efficiency and ease of their entire interaction. Reviewers are particularly impressed with the quick response times and the seamless user experience provided.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their kindness, understanding, and... See more

User experience

People report positive experiences with user experience, consistently describing the process as fast, easy,... See more

Service

Consumers find service to be positive, with many reviewers highlighting the promptness and ease of... See more

Customer service

Customers had positive experiences with customer service, highlighting the ease and efficiency of... See more

Response time

Users describe positive interactions with response times, highlighting the promptness and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This process ti get my card renewed was absolutely flawless! The appointment selection is amazing! I could have been seen immediately if needed. And the medical professional that renewed my card was i... See more

Company replied

Rated 5 out of 5 stars

First, the ease of being able to make an appointment so quickly is remarkable. And Mary Cox is always a delight to speak with. She's knowledgeable, friendly and helpful. I'm beyond grateful for cannab... See more

Company replied

Rated 5 out of 5 stars

I made my appointment for my renewal certification. I was able to select my preferred date and time from a large amount of options. At my appointment time, the Doctor called me, verified my... See more

Company replied

Rated 5 out of 5 stars

It was very easy to sign up, they had open availability at the time I needed and even got the appointment done earlier than expected! It was all online and then a short phone call and the doctor was g... See more

Company replied


Company details

  1. Alternative Medicine Practitioner

Written by the company

CannabisMD TeleMed helps patients get their Virginia marijuana card by connecting them to licensed marijuana doctors using telemedicine. You can see one of our marijuana doctors from anywhere in Virginia. All you need is your smartphone, tablet, or computer. Our HIPAA-compliant online platform will let you have a video appointment from anywhere with a cannabis physician. This allows you to get approved for medical marijuana and begin purchasing medical marijuana products the same day you see the marijuana doctor. Over 99% of our patients are approved for medical marijuana, and our medical marijuana evaluations come with a money-back guarantee if you are not approved for medical marijuana for any reason. Please schedule your appointment on our website today so you can get approved to legally purchase medical marijuana in Virginia. Need additional support when it comes to your medical marijuana treatment in Virginia? No problem, we offer follow-up support at no additional cost for a period of one year. We have helped over 15,000 patients in Virginia receive legal access to medical marijuana at Virginia dispensary locations. If you feel like you have a medical condition that could benefit from medical cannabis, then schedule your medical marijuana card appointment today.


Contact info


4.9

Excellent

TrustScore 5 out of 5

12K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(11,825)

2,111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

We're glad you had such a positive experience with us! Keeping the process simple while maintaining a high level of professionalism is something we strive for every day. It's great to know we delivered the experience you were looking for. Thank you for your feedback, and we hope to see you again!

Rated 5 out of 5 stars

Great staff

Nurse I spoke to was patient-focused, efficient, polite, and warm.

27 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for recognizing the care you received from your provider! We're so pleased to hear she made you feel comfortable while providing efficient and compassionate service. Creating a positive patient experience is always our goal. We truly appreciate your thoughtful review and hope to assist you again in the future!

Rated 5 out of 5 stars

Always fast

Always fast, efficient and accommodating. Very well done! Thanks!

28 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

We're grateful for your continued support! It's wonderful to hear we've consistently provided the fast, efficient, and accommodating service you've come to expect. Our team takes pride in delivering a smooth experience for every patient, every time. Thank you for your trust, and we look forward to serving you again!

Rated 5 out of 5 stars

Friendly n convenient

Friendly n convenient

27 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for your kind words! We're delighted to know you found our service both friendly and convenient. Our goal is to provide a welcoming experience while making the process as simple as possible. We appreciate your review and hope to assist you again soon!

Rated 5 out of 5 stars

The availability to quickly service…

The availability to quickly service patients.

27 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for your feedback! We're pleased to hear our scheduling and prompt service made a positive difference for you. Making care accessible when patients need it is one of our highest priorities. We appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Very efficient and professional

Very efficient and professional

27 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

We truly appreciate your thoughtful review! Providing efficient, professional care is at the heart of what we do every day. It's rewarding to know your experience reflected that commitment. Thank you for choosing our team, and we look forward to serving you again!

Rated 5 out of 5 stars
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for sharing your experience! We know our patients value convenience, so we're glad the process was quick and easy for you. Our team is committed to making every appointment as smooth and stress-free as possible. We appreciate your review and hope to see you again for your next renewal!

Rated 4 out of 5 stars

Everything is good

Everything is good. I am very happy with CannabisMDtelemed

27 July 2026
Unprompted review
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

We're so happy to hear you've had a great experience with CannabisMD TeleMed! Knowing you're satisfied with our service means a great deal to our entire team. We work hard to provide convenient, compassionate care for every patient we serve. Thank you for your kind feedback, and we look forward to assisting you again!

Rated 5 out of 5 stars

Eazy and convent

Eazy and convent

26 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for taking the time to leave us a review! We're delighted to hear you found the process easy and convenient from start to finish. Making healthcare accessible and hassle-free is something our team is passionate about. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Fast and easy

Fast and easy, I was anxious for no reason.

26 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

We're so glad we could help put your mind at ease! It's completely understandable to feel anxious beforehand, but we're happy the process turned out to be simple and stress-free. Our team works hard to create a comfortable experience for every patient. Thank you for trusting us, and we hope to help you again in the future!

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient . I’m happy & impressed

25 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Hearing that you were impressed means the world to us! We strive to provide efficient service while ensuring every patient receives the attention and care they deserve. It's great to know your experience exceeded your expectations. Thank you for your kind review, and we look forward to assisting you again!

Rated 5 out of 5 stars
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

We're happy to hear your appointment was smooth from beginning to end! Our goal is to make every step of the certification process as quick and straightforward as possible. It's always rewarding to know we've made accessing care easier for our patients. Thank you for your feedback, and we hope to serve you again!

Rated 5 out of 5 stars

Simple and affordable- would recommend…

Simple and affordable- would recommend highly

25 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Your recommendation means so much to our team! We're glad you found our service both affordable and easy to use. We believe quality care should also be accessible and convenient for our patients. Thank you for your support, and we truly appreciate you recommending us!

Rated 5 out of 5 stars
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Nothing makes us happier than hearing the process was that simple! We work hard to provide an experience that's efficient, convenient, and stress-free for every patient. Your feedback lets us know we're accomplishing that goal. Thank you for choosing us, and we look forward to helping you again!

Rated 5 out of 5 stars

My Dr

My Dr. Was friendly, thorough and listened to what I explained about my condition.

25 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for sharing your experience with us! We're pleased to hear your doctor took the time to listen carefully and provide thorough, attentive care. Every patient deserves to feel heard and understood during their appointment. We truly appreciate your review and are grateful for the opportunity to assist you!

Rated 5 out of 5 stars

Dr Kelly

Dr. Kelly was very friendly and professional and it was a pleasure talking with her.

25 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

We're delighted to hear you enjoyed your appointment with Kelly! She is dedicated to providing compassionate, professional care, and we're happy she made your experience such a positive one. We'll be sure to share your kind words with her. Thank you for your thoughtful feedback, and we hope to see you again in the future!

Rated 5 out of 5 stars

Amazing and quick service

Amazing and quick service

24 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

We're so glad you had a great experience with our team! Providing fast, reliable service while maintaining excellent patient care is always our goal. It's wonderful to know we were able to make the process smooth and convenient for you. Thank you for your kind review, and we look forward to serving you again!

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Quick, simple, and easy.

24 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

We're so happy you had an amazing experience with us! Our team strives to keep the process quick and straightforward while ensuring every patient receives excellent care. It's rewarding to know we delivered the seamless experience you were looking for. Thank you for your wonderful feedback, and we look forward to helping you again!

Rated 3 out of 5 stars

Sent the wrong link for certificate

Sent the wrong link for certificate. Had to call to get it corrected.

20 July 2026
CannabisMD TeleMed logo

Reply from CannabisMD TeleMed

Thank you for taking the time to leave a review. I am sorry the initial link for the certificate did not work. I am glad you called and the second one we sent worked.

If you run into any further issues please let us know by calling us at 804-893-5068.

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