It took 3 times for the gal to try and get the original email sent- it never actually sent she ended up forwarding the confirmation from her side. Then I placed the order on AUG 26th & have since hea... See more
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This gift box idea is very cool, and the ordering process is extremely easy. So many wonderful candies to choose from. My family selected the candies together, and we were so excited when the box arri... See more
I was expecting $50 worth of candy to be a significant amount, but it ended up being 4 very small boxes. Based on quantity alone this is not worth it at all.
Overall a great experience. The site was easy to manuever. But no one was getting confirmations their order shipped a week after ordering. I sent email asking why. Then the orders started coming thru... See more
Company replied
Company details
Written by the company
Remote gifting. Personalized taste. Personalize remote gifting for your team, clients, friends or family. Pick a gift box & let them choose all their favourite sweet (or savoury) treats!
Contact info
1351 Washington Blvd, 06902, Stamford, United States
- 917-310-1821
- hello@candyswag.com
- candyswag.com
$100 spent and Ghosted - no candy
Never received our order. Never received a shipping notification. All attempts to contact them went unanswered.
4 January 2025
Candy choices don't have enough milk…
Candy choices don't have enough milk chocolate and is taking too long to ship
30 October 2024
The unique candy options
The unique candy options, the ease of placing the order, description of the candy was on point, quickly received email confirmation on how to continue with order replacement, communication of order and final the great taste.
17 October 2024
I have never received my order
I have never received my order. I have reached out several times via email and the chat and have never received a response.
10 September 2024
Not going to use this service to send gifts
It took 3 times for the gal to try and get the original email sent- it never actually sent she ended up forwarding the confirmation from her side. Then I placed the order on AUG 26th & have since heard nothing regarding the shipment, tracking or anything until receiving a 'how did we do' email. Wont be using this service to send a gift.
26 August 2024
CandySwag is a fantastic gift-giving…
CandySwag is a fantastic gift-giving option. I was delighted with their customer service.
9 August 2024
My candy was never delivered
My candy was never delivered. I reached out to customer service and they ignored me.
18 March 2024
CandySwag 8-item gift box
This gift box idea is very cool, and the ordering process is extremely easy. So many wonderful candies to choose from. My family selected the candies together, and we were so excited when the box arrived. We couldn’t have been more pleased. Super fun experience.
18 November 2023
So good and very fast shipping!
17 November 2023
Omg this was so much fun
Omg this was so much fun. The ordering process was so easy and they arrived really fast. Loved the packaging and the candies were so yummy. Highly recommend for a special personalized gift.
25 November 2023
Not worth it
I was expecting $50 worth of candy to be a significant amount, but it ended up being 4 very small boxes. Based on quantity alone this is not worth it at all.
13 September 2023
So insanely overpriced.
So insanely overpriced.
Very nice packaging though the candy would get stale very quickly. Timely shipment. Poor quality candy.
16 May 2023
Candies are too sweet
Candies are too sweet. Please drastically reduce the amount of sugar.
2 May 2023
Reply from CandySwag
Thank you for taking the time to leave us a review. We are sorry to hear that the candy you selected did not meet your expectations.
We have a large mix of candy, including sugar free options, that we keep updating based on customer feedback. We strive to maintain great-quality candy! We will keep your feedback in consideration as we work on improving our candy collection.
We would like to take the opportunity to speak with you to try and improve your experience. It would be greatly appreciated if you could email us at hello@candyswag.com. We hope you will give us another try.
Regards,
Benny
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