Candy Funhouse Reviews 188

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Since I wrote this review I was contacted by Candy Funhouse and they gave me a refund for the stale gum so I am updating the review and giving 5 stars for their customer service. I bought 4 bags of... See more

Rated 4 out of 5 stars

I always enjoy discovering new items from the Candy Funhouse team. Some of items are pricy (looking at you Cinnamon Toast Crunch spread!) for the size. However, I understand the costs of impo... See more

Rated 5 out of 5 stars

I had previously left a 1 star review as I had been sent a product that had gone bad. I was personally emailed by someone in management who made things right. That’s what you call good customer relati... See more

Company details

  1. Confectionery

Written by the company

Candy Funhouse is the Largest Online Candy Store! With more than 2,500 products, the entire Candy Verse is yours to discover. We pride ourselves on creating meaningful experiences for people all across North America.


Contact info

3.9

Great

TrustScore 4 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Good Service!

Large variety of items. Love all the nostalgic candy and all the little Debbie treats. Orders came fast and on time. Items have always been packed well and in good condition, no complaints here! Glad I found this place!😊

29 March 2024
Unprompted review
Rated 5 out of 5 stars

Item did not arrive to my doorstep

Initally Item did not arrive. Contacted Candy funhouse, now they are using better shipping so hopefully it will be delivered right to my hands. So great follow up.

1 April 2024
Unprompted review
Rated 5 out of 5 stars

Always a Great Experience

Great products, fast shipping, amazing sales. We order from Candy Funhouse several times a year and always a great experience.

28 March 2024
Unprompted review
Rated 3 out of 5 stars

item quality ?

Fun and easy shopping experience and quick delivery but a couple items were a bit old. A box of cookies were very close to expiry and expensive Twix cookie dough was very dry and flaky- couldn’t eat and threw out.

4 April 2024
Unprompted review
Rated 5 out of 5 stars

So much variety! So many choices!

This website has the newest, latest candy for my young nieces, candy from when I was a kid in the 90’s, even candy from when my dad was a kid. It is so nostalgic for me and my dad, and so fun for my nieces to get their box of candy surprises! It’s also just fun shopping on this website! I would recommend it to anyone of any age.

4 April 2024
Unprompted review
Rated 5 out of 5 stars

Easter Sweets

My grandchildren were delighted to receive the candy for Easter. The order arrived in plenty of time and were a sweet addition to the Easter baskets!

31 March 2024
Unprompted review
Rated 1 out of 5 stars

Credit card was Compromised

Used a work credit card to place my order for a gift basket, after which my credit card was compromised. Oddly enough it was used to buy insurance from Apollo insurance which insures businesses in the Ontario region, which is where this business is based, so there's that. Better to use a prepaid card in the future. My order was delivered though and it made for a wonderful gift basket.

19 March 2024
Unprompted review
Candy Funhouse logo

Reply from Candy Funhouse

Hi Gamermcc,

Thank you for bringing this to our attention. We take the security of our customers' information very seriously. It's important to note that as a Shopify merchant, we do not have access to any credit card information. Shopify's platform ensures the highest level of security and compliance, protecting your sensitive data throughout the entire purchasing process. We understand your concern and are here to assist you further if needed.

Best regards,
Candy Funhouse Support Team

Rated 5 out of 5 stars

Fun pack was FANTASTIC

Our fun pack was perfect. Bought as an Easter gift for a preteen. Perfect mix of familiar and new treats. Excellent quality and freshness. Will definitely order again.

31 March 2024
Unprompted review
Rated 5 out of 5 stars

Delivery was very quick!!

Delivery was very quick!!! I ordered this as a gift, so went with all kinds of retro candies. It was really cool to see all those, brought back childhood memories!
Thank you

15 March 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look