Naz was amazing at Candles of Oud in Westfield Stratford! He was super friendly and patient, and really helped me find the perfect fragrance without any pressure. He knows his stuff and made the whole... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very pleasant, knowledgeable & professional sales person @ Trafford Centre counter on upper floor of concourse. I didn’t catch his name but he is a very nice guy. Made me aware of current offers & adv... See more
I love these candles, they last for ages (if you’re careful) and the scent fills the room and stays there. My absolute favourite - Vanilla and Amber - but to be honest haven’t tried any of the ot... See more
I had a fantastic experience at Candles and Oud in Stratford Westfield. The quality of the fragrances is genuinely impressive, and you can tell real care goes into every scent. I purchased Amber Oud... See more
Company details
Written by the company
We create unique Oud-infused blends for candle and fragrance lovers seeking to turn ordinary days into extraordinary moments that make you feel exceptional.
Contact info
London, United Kingdom
- ask@candlesandoud.com
- candlesandoud.com
4.4
Excellent
560 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Shamaila and niyaab
Shamaila and niyaab
Have been very helpful with giving me the best advice on which perfume I should buy
4 November 2024
Unprompted review
Rewarding shopping experience
My first purchase from Candlesandoud.com was easy and went fast and smoothly. The process to register the address and make payment was guided and the steps were easy to follow. I am happy with my first shopping experience at Candles&Oud
31 October 2024
Heavenly Oud Luxurious Soap
Candles & Oud - Heavenly Oud - Oud Infused Soap
I love the simple and stunning sustainable packaging.
The Heavenly Oud scent is unique and smells amazing.
Top Notes - Nagarmotha, Oriental, Spicy, Saffron, Nutmeg
Middle Notes - Woody, Sandalwood, Cedarwood, Gurjun Wood, Guaiac Wood, Patchouli
Base Notes - Musky, Balsamic, Vanilla, Tonka, Musk Amber
It offers premium cleansing leaving skin feeling fresh and a long lasting perfume scent that lasts all day.
I definitely need to try more Heavenly Oud products from the range.
29 October 2024
Unprompted review
Very helpful staff
Very helpful staff. Had a good offer and had gift wrapped and freebies. Highly recommend
28 October 2024
Unprompted review
Ashish at Westfield Stratford city
Ashish at Westfield Stratford city, served me. He has brilliant customer service skills. Very good patient, took his time to help me choose what I wanted. I ended up taking 2 instead of one.
26 October 2024
Unprompted review
I recently had the pleasure of…
I recently had the pleasure of experiencing Sultan's outstanding service, and I must say, he truly deserves recognition. From the moment I interacted with him, his professionalism and attention to detail stood out. Sultan Arash went above and beyond to ensure that all my needs were met, demonstrating not only expertise but also a genuine willingness to help.
25 October 2024
Unprompted review
Like being in a posh hotel
I have the absolutely beautiful night in Paris diffuser. The smell is sublime, incredibly elegant and so much stronger than my other diffusers. I feel like I’m in a posh hotel! Love it and highly recommend!!
25 October 2024
Unprompted review
lovely perfume but it doesnt last long.
30 September 2024
Amazing and I love the smell
19 October 2024
Unprompted review
Excellent products and service.
19 October 2024
Unprompted review
Was really pleased with the service…
Was really pleased with the service Sultan one of the workers there was really friendly made our shopping experience really nice for both me and my husband we both left with three perfumes they were a bit pricey but Sultan did sort us out with a discount
18 October 2024
Unprompted review
An experience
It smelt amazing and the sales assistant was very lovely
18 October 2024
Unprompted review
Anna did a great job helping us today
Anna did a great job helping us today! Lovely shop
18 October 2024
Unprompted review
My experience was great love the…
My experience was great love the customer service
18 October 2024
Unprompted review
Such beautiful scented and luxury…
Such beautiful scented and luxury products! Absolutely adore this brand!
18 October 2024
Unprompted review
The girl who served us her name is …
The girl who served us her name is Harnia was amazing, she answered all are questions, she helped us to choose the right fragrance for us.
11 October 2024
Unprompted review
Reply from Candles & Oud
Thank you so much for your kind words! We’re thrilled to hear that Harnia provided such amazing service and helped you find the perfect fragrance. We’ll be sure to pass along your compliments!
I went to Westfield looking for suna…
I went to Westfield looking for suna musk and was lured in by Rabia when I asked for directions. Her welcoming smile and knowledge of the products had me spending more than I bargained for. I left happy with my purchase nevertheless.
My shopping experience with Rabia was wonderful.
11.10.24
11 October 2024
Unprompted review
Reply from Candles & Oud
Thank you so much for your kind words! We’re thrilled to hear that Rabia made your shopping experience wonderful, and we’re glad you left happy with your purchase. We look forward to welcoming you back again soon!
Scentsational
The charming lady helped me pick a diffuser for the living room.
Despite the Sunday rush, she took her time in selecting a few scents and advised me on the various offers available too.
I chose 'A Night In Paris'.
After placing it in the bag, she sprayed it with the same oud. Nice touch and care shown throughout.
6 October 2024
Unprompted review
Reply from Candles & Oud
Thank you! We're so glad you had a great experience and loved " Night In Paris.| We'll be sure to pass along your compliments to our team!
We love the Oud smell
We love the Oud smell and have the defuser in the hall so you get a lovely smell when you enter the house
6 October 2024
Unprompted review
Reply from Candles & Oud
Thank you for such a great review, we truly appreciate your support
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