I purchased a Japan only bourbon from Cana Win Co. The price was slightly higher than other posted prices from other sellers, but those sellers had a bunch of m8xed reviews with issues. I felt confide... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently had a bad experience with making an online purchase. So I was nervous making another one. However, Cana Wine Company had a rare bottle that I really wanted. It was either trust or miss anot... See more
Company replied
Buyer beware. I ordered the Crown Royal XR Red Waterloo. It wanted me to pay by paypal. I entered the address to where my item was to be shipped and the bill of sale sends it sending it to my old form... See more
Company replied
My experience with CANA wines was exceptional! Tmy delivery was relatively quick (5 days) especially during Christmas time. The wines were packed superbly. Plus, the prices are fabulous. I will surely... See more
Company replied
Company details
Written by the company
Cana Wine Company, a boutique online retailer that specializes in offering rare and exceptional wines, bourbons, and spirits. At Cana Wine Company, we are committed to providing our customers with the highest quality products, exceptional customer service, and an unrivaled shopping experience.
Contact info
701 cowan st, 37115, Nashville, United States
- 629-800-5131
- support@canawineco.com
- canawineco.com
4.6
Excellent
400 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from CANA Wine Company
Thank you for the great feedback!
We’re glad you’re happy with our selection and that your order arrived safely and on time. We truly appreciate your support!
Thanks,
Cana Wine Co. Team
Never fulfilled order after waiting…
Never fulfilled order after waiting weeks they cancelled it and blamed on supplier. Beware
3 April 2026
Unprompted review
Reply from CANA Wine Company
Thank you for your feedback, and we’re truly sorry for the experience you had.
We understand how frustrating it is to wait for an order only for it to be canceled. While some items depend on supplier availability, we should have communicated more clearly and sooner. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention.
Thanks,
Cana Wine Co. Team
Reply from CANA Wine Company
Thank you for your feedback!
We’re glad your order arrived on time and exactly as expected. We truly appreciate your support!
Thanks,
Cana Wine Co. Team
Reply from CANA Wine Company
Thank you for the great feedback!
We’re glad you found the ordering process quick and easy and enjoyed the product. We truly appreciate your support!
Thanks,
Cana Wine Co. Team
Excellent customer service
Excellent customer service - went above and beyond to get my order delivered ahead of schedule. Really grateful. Thank you.
6 March 2026
Reply from CANA Wine Company
Thank you for the wonderful feedback!
We’re glad our team could help get your order delivered ahead of schedule. We truly appreciate your support and are grateful for your kind words!
Thanks,
Cana Wine Co. Team
It took a while to ship
It took a while to ship. But it arrived in perfect condition and was wrapped very well.
5 March 2026
Reply from CANA Wine Company
Thank you for your feedback and for your patience.
We’re glad to hear your order arrived in perfect condition and that the packaging met your expectations. We appreciate your support and hope to serve you again soon!
Thanks,
Cana Wine Co. Team
Got exactly what I wanted and came safe…
Got exactly what I wanted and came safe and fast.
5 March 2026
Reply from CANA Wine Company
Thank you for the great feedback!
We’re glad you received exactly what you wanted and that it arrived safely and quickly. We truly appreciate your support!
Thanks,
Cana Wine Co. Team
Packaged well and shipping notifications
4 March 2026
Reply from CANA Wine Company
Thank you for your feedback!
We’re glad you were happy with the packaging and shipping updates. We truly appreciate your support and hope to serve you again soon!
Thanks,
Cana Wine Co. Team
Torn Label on back of the bottle and…
Torn Label on back of the bottle and could not be replaced.
2 March 2026
Reply from CANA Wine Company
Thank you for your feedback, and we’re sorry to hear about the torn label on the bottle.
Unfortunately, some bottles arrive to us that way from the distributor, and replacements aren’t always available—especially for limited items. We truly appreciate your understanding and your support. If you ever have concerns about an order, please feel free to reach out to our team and we’ll be happy to help.
Thanks,
Cana Wine Co. Team
Prompt service, great access to special bottles
Prompt reponses to my emails on this special sale. Good shipping times. Easy to work with and pay their invoice. Will buy again!
2 March 2026
Reply from CANA Wine Company
Thank you for the great feedback!
We’re glad to hear our team was responsive and that the ordering and delivery process was smooth. We appreciate your support and look forward to serving you again!
Thanks,
Cana Wine Co. Team
Very Good Experience
Decent price…. Excellent communication and efficient delivery… what more can one ask for!?
2 March 2026
Reply from CANA Wine Company
Thank you for the great review!
We’re glad you enjoyed the pricing, communication, and efficient delivery. We truly appreciate your support and look forward to serving you again!
Thanks,
Cana Wine Co. Team
Watch Hill 3
Great shipping on a very rare bottle. Looking forward to the occasion to open it, thanks again Cana!
27 February 2026
Reply from CANA Wine Company
Thank you for the great review!
We’re glad your rare bottle arrived safely and that you were happy with the shipping. Enjoy it when the special occasion comes—cheers!
Thanks,
Cana Wine Co. Team
Very happy
Ordered this same bottle twice from a competitor, both times the order was cancelled because the bottle was not in stock. Thank you for only selling bottles that you actually have in stock.
26 February 2026
Reply from CANA Wine Company
Thank you for your kind words!
We understand how frustrating cancelled orders can be, so we work hard to keep our inventory as accurate as possible. We’re glad we could come through for you and truly appreciate your trust and support. Looking forward to serving you again!
Thanks,
Cana Wine Co. Team
Exceptional Experience for a Serious Collector!
I had been debating for months whether to pull the trigger on the Little Book collection (Chapters 1-9), and I am so glad I chose Cana Wine Company.
Despite an unexpected ice storm in Tennessee that caused initial shipping delays, the team went above and beyond by upgrading my shipping to ensure the bottles arrived as quickly as possible. When the bottles first arrived without their original wooden boxes, I reached out, and they immediately tracked down every single box and sent them separately.
What impressed me most was the quality of the packaging. Whether it was the bottles or the boxes, you could tell that whoever packed them truly respected the product. Everything was wrapped with such care and "love"—it was the best packaging I’ve ever seen. Huge respect to the packing team!
Special thanks to Connor and Blake for their professional and kind support. While I sourced the Infinite Editions 1 & 2 elsewhere, finding Chapters 1 through 9 all at once here was the key to finally completing my full collection.
It was a significant investment, but seeing the entire set in my home makes me incredibly happy. I highly recommend both this collection and Cana Wine Company to anyone!
3 February 2026
Reply from CANA Wine Company
Thank you so much for sharing such a thoughtful and detailed review. We’re truly honored that you chose Cana Wine Company for such an important addition to your collection. Completing Little Book Chapters 1–9 is no small achievement, and we’re thrilled we could help make that happen for you.
We appreciate your patience during the unexpected weather delays and are glad our team could step in to upgrade shipping and track down the original wooden boxes. Attention to detail—especially with packaging—is something we take great pride in, so your recognition of our packing team means a great deal.
We’ll be sure to pass along your kind words to Connor and Blake as well. Thank you again for your trust, your recommendation, and for allowing us to be part of such a significant milestone in your collection. Enjoy that incredible lineup!
Thanks,
Cana Wine Co. Team
Confidence in ordering.
I purchased a Japan only bourbon from Cana Win Co. The price was slightly higher than other posted prices from other sellers, but those sellers had a bunch of m8xed reviews with issues. I felt confident in ordering with Cana Wine Co. They packaged and hipped it faster than expected and was surprised when the delivery driver knocked on my door.
4 February 2026
Unprompted review
Reply from CANA Wine Company
Thank you for sharing your experience! We’re honored you chose Cana Wine Co., especially for a Japan-only bourbon. We understand the importance of confidence when ordering special bottles, and we’re glad our reputation, fast shipping, and careful packaging delivered peace of mind. We truly appreciate your trust and look forward to serving you again.
Thanks,
Cana Wine Co. Team
Reply from CANA Wine Company
Thank you for your wonderful feedback! We’re glad you found our website easy to use, communication smooth, and shipping fast. It’s great to hear our customer service met your expectations. We truly appreciate your support and look forward to serving you again.
Thanks,
Cana Wine Co. Team
Amazing experience and got a whiskey…
Amazing experience and got a whiskey that was extremely hard to find. Will keep buying from here!
3 February 2026
Reply from CANA Wine Company
Thank you for your fantastic feedback! We’re thrilled you were able to find such a hard-to-find whiskey and had an amazing experience. We truly appreciate your support and look forward to serving you again.
Thanks,
Cana Wine Co. Team
Not you fault
Not you fault. But the wine went out for delivery on Wednesday morning. It is now Friday afternoon. So it is 2+ days of old wine rattling around in a truck in 20 degree weather (and probably left in the truck over two nights). And I still do not have the bottle.
2 February 2026
Reply from CANA Wine Company
Thank you for sharing this with us. We completely understand your concern, especially with the wine being in transit for multiple days in very cold weather. While the delay is with the carrier, we know how frustrating this situation is and appreciate your patience. Please feel free to reach out to us directly once it arrives if there are any issues at all—we’re here to help and want to make this right for you.
Thanks,
Cana Wine Co. Team
It was during extreme bad weather…
It was during extreme bad weather conditions that the clerk made sure I received my order on time. Effort much appreciated
30 January 2026
Reply from CANA Wine Company
Thank you for sharing this with us. We truly appreciate your patience and are grateful for the extra effort our team made to ensure your order arrived on time despite the extreme weather conditions. Your kind acknowledgment means a lot to us.
Thanks,
Cana Wine Co. Team
Reasonable price for secondary with…
Reasonable price for secondary with reasonably fast delivery compared to other sources
29 January 2026
Reply from CANA Wine Company
Thank you for your feedback! We’re glad you found our pricing reasonable and delivery faster than other sources. We appreciate your support and hope to serve you again.
Thanks,
Cana Wine Co. Team
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