While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 322 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its efficient service, reasonable prices, and the convenience of ordering pet medications without a prescription. Many people appreciate the significant cost savings compared to local options, often noting that prices are considerably lower. The ordering process is frequently described as easy and straightforward, and the products are generally well-received for their effectiveness. However, some customers experienced issues with shipping times, mentioning that deliveries can take longer than expected, sometimes due to international shipping origins. A few people also reported problems with order delivery, including packages not being received despite tracking indicating delivery, and some expressed dissatisfaction with the company's handling of these situations.

What people talk about most

Order

Reviewers highlight positive aspects of order. Many customers praise the ease and efficiency of the online... See more

Price

People report positive experiences with price, finding them to be very reasonable and affordable. Many... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the quick delivery times,... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the effectiveness of... See more

Service

Users describe positive interactions with service, highlighting its efficiency, speed, and convenience. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been ordering from CanadaVet for years. There's no reason for every vet to require a $50 heartworm test (on top of their eye-raising prices) when the dog gets heartworm meds every month, and I'm... See more

Company replied

Rated 5 out of 5 stars

I was incredibly impressed that they verified my address change before processing my order! After I confirmed my address they were so efficient and I got her medication right on time - even though I o... See more

Company replied

Rated 5 out of 5 stars

In the US the process of getting oral flea meds for my poor dog was awful. A vet visit was required - at a cost of $400 US. Unfortunately, I waited too long into the summer to get an appointment quick... See more

Company replied

Rated 5 out of 5 stars

Canada Vet provides a great, cost-effective, way to obtain expensive flea and tick protection for my dog without a prescription. The price alone saves about 40% over US companies and the bonus is not... See more

Company replied


Company details

  1. Pet Supply Store

Written by the company

Premium Pet Meds for Less No prescription, no hassle. Just trusted, vet-approved products at unbeatable prices. From flea, tick, and heartworm preventatives to grooming, treats, and supplements, we’ve got everything your pet needs, delivered straight to you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

495 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

First time ordering…The only issue is…

First time ordering…The only issue is processing & shipping time. Now that I know it takes every bit of 2 weeks from order date to receive the shipment to the States, I will definitely plan ahead for future orders.

4 October 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Amy,

Thanks for your feedback and for choosing CanadaVet for your first order!

We’re glad to hear you received your shipment safely. We appreciate your understanding regarding the processing and shipping time to the U.S., and we’re always working to make delivery as efficient as possible.

We look forward to serving you again! 🐶😺💙



Regards,
CanadaVet

Rated 5 out of 5 stars

Easy

Easy site, easy order, solid updates, quick shipping and delivered. Thank you for helping me keep my dog safe.

1 October 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hello Dawn,

Thank you for your kind review. We’re pleased to hear the process was seamless and that we could play a part in helping keep your dog safe. We truly appreciate your trust in us.


Kind regards,
Jennifer
CanadaVet

Rated 5 out of 5 stars

I love ordering my dogs meds from…

I love ordering my dogs meds from Canada vet! So convenient.

25 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hello Angel,

Thank you for your kind words. We’re pleased to hear that you find ordering with canadavet.com convenient. We appreciate you business.

Kind regards,
Jennifer
CanadaVet

Rated 5 out of 5 stars

Easy to order and affordable prices

Easy to order and affordable prices! Delivery is slow but came in time before needed! Definitely will order again! Thanks for your service!

22 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hello,

Thanks so much for your feedback! We're glad to hear you found the ordering process easy and the prices affordable. While we understand delivery can take a bit longer, we’re happy it arrived in time! We look forward to serving you again soon.

Kind regards,
Jennifer
CanadaVet

Rated 5 out of 5 stars

Easy Process

The ordering process was easy, the medications were affordable, and shipping was quick considering it came from out of the country.

27 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi McKayla,

Thank you so much for sharing your experience!

We’re happy to hear from you that the ordering process was simple, the medications were affordable, and that your package arrived quickly even with international shipping.

We look forward to serving you again! 🐶😺💙



Regards,
CanadaVet

Rated 4 out of 5 stars

Cost went from 158 to 215 in 3 months

Cost went from 158 to 215 in 3 months. What the hell with this crazy increase for pet meds? Ridiculous and don’t blame on tariffs.

30 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hello Barry,

Thank you for taking the time to share your feedback. We completely understand your frustration regarding the price increase — no one likes to see costs go up unexpectedly.

Please know that we do our best to keep prices as low and consistent as possible. While we understand that price changes can be frustrating, there have been external factors outside our control that have impacted pricing across the industry.

That said, we genuinely value your business and appreciate you taking the time to share your concerns.


Kind regards,
Jennifer
CanadaVet

Rated 5 out of 5 stars

Super glad I found this place

Super glad I found this place! They are affordable, easy to order from and shipping was super quick!

24 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Emma,

We’re so glad you found us! 💙

It’s wonderful to hear that ordering was easy, shipping was quick, and that you’re happy with our prices.

We look forward to serving you again!



Regards,
CanadaVet

Rated 5 out of 5 stars

Great prices

Great prices. Good communication regarding the shipping.

2 October 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Mike,

Thanks for your feedback! We’re so glad to hear you’re happy with our prices and communication.

We look forward to serving you again soon.


Regards,
CanadaVet

Rated 5 out of 5 stars

Delivery

Canada Vet is responding MUCH FASTER than it did a few years ago. Getting prescriptions in a 2 weeks is GREAT.

1 October 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Randy,

Thank you so much for noticing the improvements! 🎉

We’ve been working hard to speed up our service, and it’s wonderful to hear that you received your prescriptions quickly.

We’re excited to keep delivering the fast, reliable service you deserve.



Regards,
CanadaVet

Rated 5 out of 5 stars

Easy to order

Easy to order. I was unsure if I had the correct dosage for the size of my dog. Wrote, and received a next day reply. The order was correct.
Wonderful service, appreciated.

30 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hello Marilyn,

Thank you so much for your kind review! We’re so glad to hear that the ordering process was easy for you and that our team was able to assist with your questions. It’s always our goal to provide quick and accurate service, and we truly appreciate your feedback.


Kind regards,
Jennifer
CanadaVet

Rated 5 out of 5 stars

We received this order so much quicker…

We received this order so much quicker than the last order.

30 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Kay,

We are glad to hear that you received your order faster than the previous one. We look forward to doing more business with you in the future.

Regards,
CanadaVet

Rated 4 out of 5 stars

Mostly good, but long delivery time

Product delivered, at great price, without Rx. Although timing was not critical this time, it did take 12 days to arrive, as evidently shipped from Australia; it would be nice to know to expect that. (I assumed Canada, which wouldn't have taken as long.) Will likely order again and factor in longer shipping time.

16 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi,

Thanks for your feedback! We’re glad to hear your order arrived safely and at a great price.

We appreciate your note about shipping times — while some products are shipped from our Australian warehouse, we’ll make sure to provide clearer expectations in the future so you can plan accordingly.

We look forward to serving you again!



Regards,
CanadaVet

Rated 5 out of 5 stars

So glad to be able to get the meds my dog needs!

So glad to be able to get the meds that my dog needs, when she needs it! Shipping took a little while, but that's to be expected since it's coming from so far away. Will definitely shop here again!

26 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hello Kate,

Thank you so much for your kind words! We’re really glad we could help get the meds your dog needs, right when she needs them. We appreciate your patience with the shipping time—it means a lot to us!

We look forward to serving you again soon!


Kind regards,
Jennifer
CanadaVet

Rated 4 out of 5 stars

I'd like you to ship to Puerto Rico

I'd like you to ship to Puerto Rico, since the addresses you choose include PR. Although they charge a little more for shipping.

29 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hello Yezennia,

Thank you for your interest! While we appreciate your request, we currently only ship to the following locations:

Australia

Hong Kong

Malaysia

Singapore

United States of America (excluding U.S. territories such as Puerto Rico)

We understand the inconvenience this may cause and truly appreciate your feedback. We’re always looking for ways to expand our shipping options and will be sure to share your interest with our team.

Thank you again for reaching out!

Kind regards,
Jennifer
CanadaVet

Rated 5 out of 5 stars

Reliable, reasonable and professional!

I was incredibly impressed that they verified my address change before processing my order! After I confirmed my address they were so efficient and I got her medication right on time - even though I ordered later than I should have. This company is so professional, reasonable prices and efficient - and I love the no Rx policy! No hassles, just getting stuff che ked off your list and knowing it will get done!

26 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hello Aisha,


Thank you so much for your kind words! We're thrilled to hear that you had a smooth and efficient experience with us — and that your pet’s medication arrived right on time. 😊

We always strive to confirm important details like address changes to avoid delays, so it’s great to know that made a difference for you. We're also glad our no-Rx policy helped make things easier!

Thanks again for your trust and support — we’re here whenever you need us.

Kind regards,
Jennifer
CanadaVet

Rated 5 out of 5 stars

Great prices and product!

The tablet was fresh and not dried out. Also this was our first experience and they actually put a hold on my order just to confirm my address! Absolutely amazing thing for us! We appreciated that! Customer service was awesome and simple. And we received the meds in a timely manner. About to order again for our other furbabies!! So happy with our total experience! Money well spent!

26 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hello,

Thank you so much for your amazing review! We’re thrilled to hear your first experience with us was such a positive one. 🐾

It’s great to know the tablet arrived fresh and that our address confirmation process gave you added peace of mind — we always want to make sure everything goes smoothly. We're so glad you found our customer service helpful and the delivery timely!

We can’t wait to help with your next order for your other furbabies. Thank you for trusting us — and for the kind words!


Kind regards,
Ean
CanadaVet

Rated 5 out of 5 stars

The process was easy online and…

The process was easy online and received in a acceptable time frame, overall a great experience.

8 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hello Teresa,

Thank you for your kind review! We're so glad to hear that you found the online process easy and that your order arrived in a timely manner. It’s great to know you had a positive experience overall!

We appreciate your support and look forward to helping you again in the future.

Best,
Ean
CanadaVet

Rated 5 out of 5 stars

This company is great and products are…

This company is great and products are reasonably priced.

25 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Kendall,

We truly appreciate your feedback and are glad that you are happy with our products and prices. We look forward to serving you again.

Regards,
CanadaVet

Rated 5 out of 5 stars

I gratefully appreciate Canada Vet

I thought, because of Trump’s tariffs that I wouldn’t be able to shop for my dog’s Heartgard medication. But you guys were wonderful and shipped it fast through USPS. Thank you.

27 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Sue,

Your satisfaction is very important to us, and we're pleased to know you’re happy with our service.

We look forward to more business with you in the future.

Regards,
CanadaVet

Rated 1 out of 5 stars

I've never seen the order

27 September 2025
Unprompted review
Canada Vet logo

Reply from Canada Vet

Hi Richard,

We are sorry to hear that you didn't receive the order.

Please reach out to us at 1-888-691-2268 or send us an email at info@canadavet.com with your Order No. and details so we can assist you further with your concern.

Regards,
CanadaVet

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look