I haven’t received my product yet, or a notification that it has been shipped. I sent an inquiry on the website as that is the only option and I have gotten no response.
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Did not receive results. Tried online chat, was told to fill out form on website. Tried to complete form, received error “anti spam verification failed, try again later.” Tried emailing, still no... See more
Company replied
At 1st, that there is no reference from order to put on application and response at 5:00 AM from your part made it suspicious. Yet, very surprise. Very professional, very well documented. Only buts... See more
Company replied
Received my results yesterday and so surprised to learn what triggers my stomach hurting! I am starting the elimination plan today and look forward to feeling better! I am sad to see some of my favor... See more
2.5
Poor
183 reviews
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Reply from Canada Food Intolerance
Hi Terri,
Thank you for your review and we hope we can help start your health journey.
Take care!
Easy to read and understand though some…
Easy to read and understand though some names of foods are different in Canada . Results come on time as promised.
6 December 2023
Reply from Canada Food Intolerance
Hi Sue,
Thank you for talking the time to leave us a review and we are happy to hear you have been impressed with our service.
Take care
I cannot review as i have not received…
I cannot review as u have not received my kit yet…
19 November 2023
Reply from Canada Food Intolerance
Hi Nancy,
I'm sorry that you have felt to leave a 1 star review because we haven't received your sample as mail is the only part of the process we can't control.
Please email into sales@canadafoodintolerance.com and they can investigate this.
Reply from Canada Food Intolerance
Hi JB,
Sorry for any confusion we don't send anything out for the tests. As per the website and confirmation emails all you need to do after purchase is complete the submission form and send that with your sample to us.
Please email sales@canadafoodintolerance.com and they can help.
very insightful and thorough with easy…
very insightful and thorough with easy to follow flow. I loved it so much I did other family members too!!
17 November 2023
Reply from Canada Food Intolerance
Hi Suzette,
Thank you for your review! We are glad to hear that you are happy with our test and glad to have helped!
Take care
I knew I had some food intolerances but…
I knew I had some food intolerances but I was amazed at the metal intolerances I has as well. I would have never known without this test being done
17 November 2023
Reply from Canada Food Intolerance
Hi Ann,
Thank you for your review and we are happy to hear our tests have helped!
Take care!
I haven’t received my results.
15 November 2023
Reply from Canada Food Intolerance
Hi Lisa,
Sorry that your results haven't reached you.
If you email into sales@canadafoodintolerance.com they will be able to look into this for you.
Very helpful
Very helpful, I been bloated for a while to realize it was potato!
Definitely will take a break of it.
I would never suspect that. Very impressive
15 November 2023
Reply from Canada Food Intolerance
Hi Liliane,
Thank you for your review and we are happy to see you are happy with our testing!
Take care!
Well you always report back in a very…
Well you always report back in a very quick manor .
The test results left me with more insight into my health .
17 November 2023
Reply from Canada Food Intolerance
Hi Heidi,
Thank you very much for taking the time to leave us a review.
Take care!
Reply from Canada Food Intolerance
Hi Sonia,
Thank you for taking the time to leave us review!
Take care
Think its a scam
I mailed it Wed - took a week to get it.... Doubt that very much.
Then a few days to get results. I had blood work that contradicts the tests.
I have since done research and it sounds like hair samples are not an indicator of deficiencies....
21 November 2023
Reply from Canada Food Intolerance
Hi Steve,
I can assure you we are not a scam. Our tests are very different to blood tests and should not be compared to them as they test in very different ways.
Regarding the delivery time we are not in control of the postal times, this is the only part of the process we aren't in control of.
If you have any questions or concerns you are more than welcome to contact us at sales@canadafoodintolerance.com
I have not received the unit
20 November 2023
Reply from Canada Food Intolerance
Hi Warren,
Sorry for any confusion we don't send anything out for the tests.
As per the website and confirmation emails all you need to do after purchase is complete a submission form and send that along with the sample into us.
For any questions please email into sales@canadafoodintolerance.com
Very detailed report
Very detailed report. Not entirely sure how to confirm what's in the report but I can't deny it either. Something on it I know I have an intolerance for but some on there that I had no idea. But overall I'm satisfied with the results.
13 November 2023
Reply from Canada Food Intolerance
Hi Dylan,
Thank you for taking the time to leave us a review.
Take care
They're great detail of what I was…
They're great detail of what I was allergic to but however that was last years results, but still great and knowledgeable, but now awaiting my new results for this year to see if change, but good very detailed
19 November 2023
Reply from Canada Food Intolerance
Hi Wendy,
Thank you for your kind review.
Take care
have not received my package yet
have not received my package yet, takes too long to
get , no followup, no email to say it is on the way.
very disappointed
Thankyou
20 November 2023
Reply from Canada Food Intolerance
Hi Gary,
Sorry to hear about your issues.
We don't actually send anything out for the tests as stated on our website and confirmation emails. Once you have purchased the test you just need to complete a submission form and send that along with the hair sample into us.
Please email sales@canadafoodintolerance.com for any questions you may have.
Still never received my results been a…
Still never received my results been a week and customer service won't get back to me
16 November 2023
Reply from Canada Food Intolerance
Hi Lisa,
Sorry that you haven't received your results as of yet.
Looking into this i can see you have been having a conversation with our customer service team over the last few days so i am not sure what you mean that they haven't been coming back to you?
Your results should be with you shortly as your sample has now been received by the lab.
Regards
Still have not receive any results and…
Still have not receive any results and I’ve sent it in over 1 week ago. They said 72 hours when I purchased it
16 November 2023
Reply from Canada Food Intolerance
Hi Michelle,
Sorry that you haven't received your results, the 72 hours is from when the lab have received your sample which you should receive an email when they have received it.
Please email into sales@canadafoodtintolerance.com and they will be able to investigate if your sample has been received.
Info …
Don’t understand most of it and how they come to conclusion and also what to do after so for example they tell you something about your gut but don’t elaborate
12 November 2023
Reply from Canada Food Intolerance
Hi Renea,
Sorry that you haven't found the results clear, please do feel free to contact our customer service team via sales@canadafoodintolerance.com and they will be more than happy to go over your results and any questions you have.
Regards
Food sensitivity results
I was very impressed with my results and have found that the foods that I am sensitive to are the ones that have been causing my issues. Some of which I would never have singled out before.
31 October 2023
Unprompted review
Reply from Canada Food Intolerance
Hi Dale,
Thank you for your review and we are very happy to hear you are happy with our service!
Take care!!
This company is a scam
This company is a scam, please don't waste your money. They say that you receive you results in 3 days. it is more that 40 days since they sent me an email saying that they received my hair samples but haven't got any reply after that. I keep asking them through email as that is the only way you can communicate with them but they just don't care answering your emails. They just issue the ticket number and after that nothing happens. please do not waste your money. This is very frustrating. I had to give them 1 star because that's the lowest you can give them or else i would have given them no star.
2 August 2023
Unprompted review
Reply from Canada Food Intolerance
Hi Jignesh,
I am sorry that you feel the way you do but i can see that our colleagues have been replying to every single one of your emails, sometimes emails can go into your junk folder. I am more than happy to put on here the emails that we have replied to or if you have an alternative email address please let us know and we will try emailing you on that email.
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