Camsure Home SurveysReviews 

2,656
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 772 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the clear and professional communication throughout the process, and the prompt responses to any queries. Many appreciate the detailed and thorough reports, often accompanied by helpful diagrams and photos, making them easy to understand. Reviewers frequently commend the staff for their knowledge, helpfulness, and personalized approach, with many noting that surveyors took the time to discuss findings and answer questions both before and after the survey. The efficiency and quick turnaround times for surveys and reports are also highly valued, making the overall experience stress-free. However, some people were dissatisfied with the thoroughness of the surveys, citing instances where significant issues like woodworm or electrical problems were missed. A few other people also felt that the waiting time for reports was too long, or that the company lacked professionalism and diligence, causing delays in their property purchase.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising its efficiency, professionalism, and... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Response time

Reviewers consistently express satisfaction with the prompt response times, noting quick replies to inquiries... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and clear... See more

User experience

Customers had positive experiences with user experience, finding the process easy, quick, and well-explained... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from start to finish. Easy to book in, kept up to date on the scheduled appointment, quick report. We had recently had a level 3 completed by a separate firm, the house purchase fel... See more

Company replied

Rated 5 out of 5 stars

Daniel has carried out an amazing survey on our future property and the report created was great, it gave us a peace of mind and an insight on what to look out for. Exceptional service: Appoint... See more

Company replied

Rated 5 out of 5 stars

Professional service. We were kept informed throughout the process and the report we received was very detailed with lots of photos of areas we weren’t able to view in person. The report was easy to u... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Camsure home surveys enough. I was really pleased that our surveyor called me on the day of the inspection and as I missed the call he left a message and encouraged me to call bac... See more

Company replied


Company details

  1. Real Estate Surveyor
  2. Chartered Surveyor
  3. Home Inspector
  4. Real Estate Appraiser
  5. Surveyor

About Camsure Home Surveys

Written by the company

About Camsure Homes

We are an independent family run firm of experienced and specialised surveyors specialising in RICS Level 2 Homebuyers Reports and RICS Level 3 Building Surveys (formerly Full Structural Surveys).

Our experienced team of RICS Regulated surveyors are experts in all aspects of construction from 16th Century to present day.

Our clients believe this is our forte together with our friendly outlook and excellent customer service. Just take a look at our reviews.

Our Aim

Our aim is to provide comprehensive, accurate and easy to understand RICS Building Surveys and Homebuyers Reports together with genuine valuations to all homebuyers.

We base our business upon efficient, friendly customer service at all times.

What We Offer

Buying a property is one of the most important decisions you will make in your lifetime, and we pride ourselves on being professional and dynamic with the aim to provide thorough, informative and understandable survey reports providing you with peace of mind during the decision making process.

We have significant surveying experience with a number of surveyors within the firm being chartered for over 35 years.

Our surveyors are based locally to the areas we service which ensures they have the necessary local knowledge and experience to provide you with the highest quality report and service possible.

Find a Local Camsure Surveyor

Services We Offer

Join Our Facebook Page


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,656)

726 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional and Clear

Our surveyor Simon was very professional when he's carrying out the survey on site, as well as when he explained the report to us on the phone.

4 June 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Afternoon,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Simon and the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

Amazing

Kenny from Camsure was extremely friendly and rang us to walk us through what he had found the same day. Second time I have used them and will be using them for future surveys.

17 June 2026
Unprompted review
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Afternoon,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Kenny and the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 4 out of 5 stars

Quality service, good updates and clear reports with pics

The service was good and the surveyor called to discuss anything that I wanted them to review while at the property. The report was comprehensive with clear recommendations and photos of what was seen.
I would recommend them

9 June 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Morning,

Thank you for leaving a 4* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

Very good and detailed

Very good and detailed

10 June 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Morning,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

Lee was brilliant!

Lee was brilliant, he called me before and after the survey in Norden to discuss with me and answer any questions I had. Really quick friendly and efficient service, would definitely recommend.

17 June 2026
Unprompted review
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Morning Danielle,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Lee and the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

Very quick with getting the survey done…

Very quick with getting the survey done and the surveyor called us straight after to let us know how it went which was good, helped put our minds at rest

3 June 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Afternoon,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

The booking process was easy as was…

The booking process was easy as was done by their website. The survey was completed on time and the report was clear to read.

1 June 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Morning Ryan,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

The surveyor explained what he was…

The surveyor explained what he was going to do, and did we have anything specific we wanted from the survey. Told him our concerns and he followed up with a telephone call after his visit. He said we would get the report on the Monday, which we did.

8 June 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Morning Diane,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

Amazing experience with this company.

Amazing experience with this company.
We booked a level 3 Survey after Lee came to survey my mother in laws property for the buyers that were buying hers.
Lee was very professional, thorough and the report is very detailed.
Can’t recommend this company enough, amazing from start to finish.

Thanks again Lee 😃

15 June 2026
Unprompted review
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Morning Emma,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Lee and the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

Fast and efficien

They were able to carry our the survey promptly and kept me updated of appointment. The report was sent within a couple of days. It was very comprehensive and laid out very well with photos to show what was being explained in the report.
We booked via The Moving Portal

8 June 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Afternoon,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 2 out of 5 stars

Very disappointed

I thought the surveyor had done a thorough job. Followed up on the notes he made with a roofer and an electrician and they poo pop’s the comments he made, to the point the electrician said he’s just cut and paste generic notes! £600 wasted!!

29 May 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Thank you for your feedback. We are sorry to read you feel disappointed with the report and we would welcome the opportunity to discuss this with you directly.

With regard to the roof, the surveyor identified lifted tiles and some localised deterioration at the time of inspection. Based on these visible findings, the report appropriately advised obtaining further contractor input and quotations prior to purchase, which is standard for a Level 3 survey. This element was given a Condition Rating 2, indicating defects that require repair or maintenance but are not considered serious or urgent.

In terms of the electrics, a Condition Rating 3 was applied as a precautionary measure. This does not confirm a defect, but highlights further investigation is recommended before committing to a purchase. Electrical installations cannot be fully assessed during a visual inspection, and recommendations for testing are made to verify safety, certification and compliance, particularly where parts of the system are concealed. It is also worth noting that industry guidance, including that from the Electrical Safety Council, recommends electrical installations are checked on a change of occupancy regardless of age. The advice given in the report is therefore consistent with recognised best practice.

RICS Home Surveys are non-invasive inspections and are designed to highlight risk and areas requiring due diligence. It is therefore normal and appropriate to recommend specialist checks, even where installations may appear relatively modern.

We do not produce generic reports and all findings are based on observations at the property together with professional judgement in line with RICS guidance.

The surveyor would be happy to talk though the report with you. Please feel free to contact us directly so we can assist further.

Thank you for choosing Camsure Home Surveys.

Rated 5 out of 5 stars

Survey was very thorough

Survey was very thorough, surveyor
Very helpful and informative,
Saved us a lot of money and heart ache,

5 June 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Morning,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

Very professional surveyor

Very professional surveyor. Excellent communication.

5 June 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Morning,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

As first time buyers

As first time buyers, the survey process was something we were apprehensive about. We purchased a level 2 survey with a valuation. We were assigned Lee Whitehead for our purchase in the Otley area and he has been nothing short of fantastic. He called the day prior to the survey to check if there was anything additional we were concerned about or wanted checking in the survey (we had the opportunity at booking to also state). He then called us the day after and talked us through the report. This involved explaining why certain elements were flagged as a 3. This for me was an incredible help as it helped me understand prior to seeing the document and prevented panic and overwhelm trying to decifer what was actually needed. Once the report was shared, Lee was open to any questions and was supportive when our solicitors redirected questions back, pointing us in the right direction. Thank you again for all your support, it has made the process a lot easier and provided us with much more confidence in our first house purchase!

28 May 2026
Unprompted review
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Morning Kirsty,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Lee and the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. Even the gent who did the survey rang to say he had left the property and gave me a full run down on his findings.
The a indepth report was emailed within 2 days . Very good service thank you

5 June 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Afternoon Edward,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

It was great experience for us,

It was great experience for us,

28 May 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Afternoon,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

Everything from start to finish was…

Everything from start to finish was smooth and organised. Kept informed every step of the way and the survey was very detailed and helpful.

28 May 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Afternoon Mark,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

Professional with superb expertise

Surveyor Mark Cant could not have been better
Very professional and invested in the time to clearly and concisely explain procedures and processes- He is an asset to the profession

10 June 2026
Unprompted review
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Afternoon Sheila,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Mark and the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 5 out of 5 stars

Really good service from start to…

Really good service from start to finish , very thorough in there job and professional and gave good practical advice .
I would 💯 recommend this company easy to use and easy to understand with help and support all the way .
Thank you to mark cant he did great job thank you ☺️

4 June 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good Afternoon Claire,

Thank you for leaving a 5* review. We are glad to hear that you were pleased with the service provided by Mark and the team at Camsure.

Did you know that Camsure Homes offer a referral incentive scheme if you recommend a friend/family member?

Our referral incentive is as follows:

For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon voucher up to £75.00 for all completed surveys
(dependant on survey type).

To refer a friend/family to Camsure Homes, please send all the information
to us via the following link…

https://www.camsurehomes.com/refer-to-camsure

(Please note that if we have already received your friend/family members instruction prior to receiving your referral form, unfortunately you will not be eligible for a voucher. Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)

Wishing you all the best!
Thank you for choosing Camsure Home Surveys

Rated 3 out of 5 stars

Professional on time

Professional on time , helpful. Reports of this type are always full of generalities, disclaimers and sections that do not always apply. A valuation that equals the selling price is always suspect especially when your survey fee is based on the valuation.
Not value for money.

3 June 2026
Camsure Home Surveys logo

Reply from Camsure Home Surveys

Good morning,

Thank you for your feedback and for taking the time to share your experience.

We are pleased to read you found our service professional, punctual and helpful.

We do understand your comments regarding the style of reporting as RICS Level 3 Home Surveys are designed to follow a prescribed industry format, which does include standard wording, assumptions and limitations. These are not included to avoid responsibility, but to ensure clarity on what can and cannot be assessed during a non-intrusive inspection, and to protect clients from unknown risks.

In terms of the valuation, this is an independent assessment carried out in accordance with RICS Global Standards. It is based on detailed local comparable evidence and reflects the market conditions and condition of the property at the time of inspection. It is not uncommon for a well priced property in stable market conditions to align closely with the agreed purchase price. Importantly, our fee is fixed and not linked to the valuation figure in any way.

Your report also identified a range of specific, actionable points, including urgent maintenance to rainwater goods, recommendations for electrical testing, and a number of further investigations and legal checks. These are intended to support you in making an informed decision.

We are sorry to learn you feel the report did not represent value for money. However, our aim is always to provide a thorough, evidence based assessment that highlights both risks and reassurance, rather than simply confirming a purchase.

If you would like to discuss any aspect of the report or valuation with the surveyor further, we would be very happy to arrange this.

Thank you for choosing Camsure Home Surveys.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look