good service/easy website to work with. They wanted to get a lot of money out of my insurance because of some damage to the vehicle. I thought initially this is a scam, but actually after explain... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Camplify is an easy to use website, with a search function allowing you to look for vans that are available for your trip. Different levels of insurance cover. Easy to understand, easy to book too.
Company replied
Listers who don’t respond to booking requests within a week, should be made inactive. I had a couple requests that never responded and bookings were cancelled by Camplify. This isn’t helpful if you’re... See more
Company replied
We had another great easter get away using outback2sea. Customer service was excelent as always. Had couple small issues with van. Greg the owner was quick to fix them so we could enjoy our holiday. N... See more
Company replied
Company details
- #1 of 4 best companies in Recreational Vehicle Rental Agency
Written by the company
Camplify is a leading peer-to-peer digital marketplace platform safely connecting RV owners to hirers. We proudly offer the widest variety of caravans, campervans and motorhomes available across Australia, New Zealand, UK and Spain. We're on a mission to become the world’s largest and most trusted caravan & campervan sharing community making ‘van life’ accessible to all.
Contact info
Australia
- camplify.com
4.3
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication and follow up emails
20 June 2026
Reply from Camplify
Thank you for the lovely feedback! We're so glad our communication and follow-up emails have been hitting the mark — we want every step of your Camplify journey to feel supported. We look forward to having you out on the road again soon!
Listers who don’t respond to booking…
Listers who don’t respond to booking requests within a week, should be made inactive. I had a couple requests that never responded and bookings were cancelled by Camplify. This isn’t helpful if you’re trying to book in a high demand time. You need a response in a timely manner.
13 June 2026
Reply from Camplify
Thank you for sharing this feedback — we completely understand how frustrating it can be to have booking requests go unanswered, especially during high-demand periods. We take owner responsiveness seriously and have passed your feedback on to our team to review. We hope we can match you with the perfect van for your next adventure with Camplify!
Reply from Camplify
Thank you so much for the glowing feedback! We're thrilled to hear our communication hit the mark — keeping things clear and timely is something we're really passionate about. We can't wait to have you back on the road with Camplify again soon!
I had a discount code that wasn't…
I had a discount code that wasn't accepted.
My expectations for van & inclusions were not met. I took some time to draft a fair email, as I was not sure if my expectations were realistic.
Camplify response was not satisfactory- they know no attempt to address any of my concerns rather it required I click many links, read lots of documents, recontact van owner all of which is so time consuming, it's not worth doing (as well they know).
I consider camplify another dodge organisation and I would steer clear.
11 June 2026
Reply from Camplify
We're truly sorry to hear your experience fell short of expectations — this is absolutely not the standard we hold ourselves to at Camplify. After looking into your discount code, we can confirm that JUNE100 was a promotional code valid for June 2025 and is unfortunately no longer active. Regarding your concerns about the van and inclusions, we'd encourage you to reach out to our Customer Support team directly so we can ensure these are properly addressed for you.
Reply from Camplify
Thank you for the great feedback! We're so glad to hear the process was quick and easy — that's exactly what we strive for. We hope to have you out on the road with Camplify very soon!
Daniel was extremely helpful
Daniel was extremely helpful, professional, and responsive throughout the entire process. He made everything smooth and stress-free, always taking the time to answer our questions and provide clear guidance. We really appreciated his support and excellent customer service.
Could you please let us know the process for receiving our refund and when we can expect the money to be returned?
17 June 2026
Reply from Camplify
Thank you for the wonderful feedback — we'll be sure to pass your kind words on to Daniel! We're pleased to confirm that your refund was processed on 25 June, and we hope that has since landed with you successfully. We look forward to welcoming you back for another adventure with Camplify soon!
Good contact time and replies
Good contact time and replies, especially when we made a change to the booking dates & when unable to reach the owners - you helped make the connection happen in a timely manner
Having a connection with the owners of the van, was good.
8 June 2026
Reply from Camplify
Thank you so much for this lovely feedback! We're thrilled to hear our team was able to step in and help bridge the connection between you and your owner smoothly and promptly. We hope you had an amazing adventure and can't wait to welcome you back on the road with Camplify!
A great service
A great service. The booking and subsequent cancellation were handled very efficiently.
9 June 2026
Reply from Camplify
Thanks so much for the kind words! We're glad to hear the booking and cancellation process felt smooth and stress-free — that's exactly the experience we aim to provide. We hope to have you on the road with Camplify again soon!
It's a very good and reliable…
It's a very good and reliable collaboration. I'd gladly work with them again.
23 June 2026
Reply from Camplify
Thank you so much for the kind words! We're thrilled to hear you had such a reliable experience with Camplify — that means the world to us. We'd love to have you back on the road again soon!
Gave me the best advice and pointed me…
Gave me the best advice and pointed me in the right direction
16 June 2026
Reply from Camplify
Thank you for the lovely feedback! We're so happy we could help point you in the right direction and make your experience that much easier. We look forward to being part of your next adventure!
Great selection, fairly priced
Great selection of vehicles, reasonably priced and no hidden extras. Easy to book and communicate with owners. Recommend without hesitation
9 June 2026
Reply from Camplify
Thank you for this wonderful review! We're so glad you found the perfect vehicle at a great price and had such a smooth booking experience. We can't wait to help you plan your next adventure!
Reply from Camplify
Thank you so much for your kind words! We're thrilled to hear the communication with your owner was so great — that's exactly the kind of experience we love to see on Camplify. We hope to see you out on the road again soon!
So easy to choose and book.
14 June 2026
Reply from Camplify
Thank you for the kind words! We're so glad the booking experience was smooth and simple — that's exactly what we strive for. Happy travels!
Thay made it so easy, booking and follow up promptly .
Everything has been dealt with professionally and promptly so far, my holidays start 14/7/25, so excited, will definitely let you know how it all goes .
10 June 2026
Reply from Camplify
How exciting — your adventure is just around the corner! We're so glad everything has been smooth and professional so far, and we can't wait to hear all about it when you return. Wishing you the most incredible holiday!
Great website for booking a motorhome
Great website for booking a motorhome. Easy to use and quick reply’s from people. A lot cheaper than booking thru usual places. Looking forward to our trip.
7 June 2026
Reply from Camplify
Thank you so much for the wonderful review! We're thrilled to hear you found the booking process easy and our community so responsive — that's exactly the experience we aim to deliver. We hope your upcoming trip is absolutely amazing!
Easy to use website with one strong…
Easy to use website with one strong recommendation - A hire for 2 days should equate 48hrs, and hirer needs to be advised earlier of pick-up and drop-off arrangements, so that they can schedule THEIR time.
In our circumstance, I am to pick up Van tomorrow morning (Saturday) but still don't know where or when I can do this?
After pick-up, I must come back home to pack gear into van, then we must drive to the country for a luncheon, and this will be on a tight schedule if the morning pick-up is difficult or cant be done until later in the morning.
Additionally, we are hiring the van for 2 days.
I would expect 48hrs of hire, but it seems I will be constrained to pick up Saturday (Some time?), and must return it Sunday (Some time?), that's not 2 days hire! We only need it to sleep in Saturday night.
Returning the van Monday morning (Same time as I picked up Saturday) would equate to 2 full days hire and allow us to enjoy the weekend fully.
Vendor advises that to do this, I must pay a third days hire, primarily revolving around insurance limitations it was said? Seems unreasonable and something a risk assessor should be able to navigate around, if they are any good at their job!
Just link the insurance to the hire time frame within a date window, instead of strictly date to date.
11 June 2026
Reply from Camplify
Thank you for sharing such detailed feedback — we completely understand how frustrating it is to not have pick-up and drop-off details confirmed ahead of a busy weekend with tight scheduling! We've passed your suggestion about aligning hire periods to 48-hour windows (rather than calendar date-to-date) to our internal team, as it's genuinely valuable feedback that could improve the experience for all hirers.
Using camplify has been an easy process…
Using camplify has been an easy process will definitely use again.
4 June 2026
Reply from Camplify
That's so great to hear — thank you! We're thrilled the experience was smooth from start to finish and we can't wait to help you plan your next adventure!
Awesome experience
Claire was amazing and her campervan was very comfy (the mattress was very good) warm and made the experience truly nice and safe.
4 June 2026
Reply from Camplify
What a wonderful review — thank you so much for sharing! We'll be sure to pass on your kind words to Claire, it sounds like she went above and beyond to make your trip comfortable and memorable. We hope to see you back out on the road again soon!
It was easy to book and pay a deposit…
It was easy to book and pay a deposit for campervan hire. I was able to liaise with the owner through Camlify. I’m looking forward to my holiday in October this year
11 June 2026
Reply from Camplify
How exciting — October can't come soon enough! We're so glad the booking and deposit process was nice and easy, and that connecting with your owner through the platform has been smooth sailing. We hope you have the most incredible holiday — happy adventuring!
Easy to follow
Easy to follow. Quick replies. Campervan contact and booking made. Notified when owner replies via the site.
4 June 2026
Reply from Camplify
Thank you for the great feedback! We're thrilled to hear the booking process was smooth and that keeping in touch with your owner via the platform was a breeze. We hope you had an amazing adventure and can't wait to help you plan the next one!
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