Cambridge Satchel  Reviews 

6,313
TrustScore 3 out of 5

3.0

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Rated 2 out of 5 stars

I have been hesitating in the potential purchase of a bowling bag. However, at the price (cowhide IS inexpensive! particularly when bought in large quantities).. I honestly would expect a little mo... See more

Rated 5 out of 5 stars

Been buying Cambridge satchels since 2015 but this is my first 15-inch Batchel as I wanted a smart, structured work bag that can comfortably fit my laptop and all the things I carry for the entire day... See more

Rated 5 out of 5 stars

I have given Cambridge 5 stars as I ordered the small backpack from Australia and it arrived so quickly - I was so impressed. Given Covid our domestic parcels take forever. The product itself is a l... See more

Rated 1 out of 5 stars

I used to love these traditional satchels in funky contemporary colours. I collected them in the 15in and 13in sizes, which I found most useful for daily use. I also bought the briefcase in a... See more

Company details

  1. Bags and Luggage Store
  2. Fashion Accessories Store
  3. Leather Goods Store

Written by the company

The original and iconic brand featured in the Google Chrome advert. Stylish leather goods lovingly handmade in Great Britain www.cambridgesatchel.com


Contact info

3.0

Average

TrustScore 3 out of 5

6K reviews

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No recent history of asking for reviews

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Replied to 25% of negative reviews

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3.0

All reviews

(6,313)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Such amazing service

Such amazing service, especially the customer service agent Natalie who was helpful and informative the whole process! She ensure my order was embossed and delivered right on time. Will definitely be purchasing with CSC again!

19 August 2021
Unprompted review
Rated 5 out of 5 stars

beautiful music case

Ordered a beautiful music case in grounded celtic grain. Came 3 days later to Germany! Unbelievably fast delivery in a dust bag. Great looks and great quality for a very fair price! 5 stars from me!

10 August 2021
Unprompted review
Rated 5 out of 5 stars

I shopped in the Edinburgh store and…

I shopped in the Edinburgh store and had a lovely experience - the store it’s self is very beautiful and has lots of options without feeling cluttered. The staff member who served me was also incredibly friendly, helpful and patient with me whilst I deliberated between styles. The two bags I chose in the end (the Quest traveller and the Ivy Sophie) are both made to such a high quality finish and I’m sure will be the first of many more purchases. My only wish would be that the Sophie was a little bigger height wise.

3 August 2021
Rated 5 out of 5 stars

This is the first time I have purchased…

This is the first time I have purchased from CSC. I love the design because although I need a relatively large bag, I love the elegance, design and quality that is immediately apparent upon touch.

I did go to my local store (Oxford) and although the manager (Will) was extremely helpful (and knowledgeable) they didn't have the colour I wanted in stock, so I ordered online. Communications were brilliant and I received it next working after they received my order.

Thank you and I look forward to keeping and enjoying this bag for many years.

3 August 2021
Rated 5 out of 5 stars

Customer service was brilliant

Customer service was brilliant. The lady who served me was very patient as I took ages to decide on the right colour. She was really helpful with advice and knowledge of the bags. Couldn’t fault anything.

1 August 2021
Rated 5 out of 5 stars

A Happy Mom

The bag I bought was a big hit with my Mother for her birthday. Brilliant color and feels like it should last a long time.

28 July 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful Satchel

I visited the Cambridge store and it was my first time visiting due to not being local to Cambridge. There was a wide range of lovely bags and satchels in a range of colours. Everything was laid out clearly so that I could comfortably view each bag inline with COVID rules. It made picking the satchel I purchased much easier and both members of staff where very helpful so it was a pleasant experience. The quality of my satchel will mean that it will last me for years to come.

6 July 2021
Rated 5 out of 5 stars

Great product and finishing

Great product and finishing. I ordered a Mens Batchel and I really like it. I wish there was a zipper pocket inside to carry things like keys and maybe a USB stick. Satifisfied with the overall product

6 July 2021
Unprompted review
Rated 4 out of 5 stars

I love it, look forward to the leather ageing.

For reference, I bought the blue leather music case. I love the quality of the leather and the embossment. Very clean cut, the unfinished interior is also an additional plus. I overall love the look and the feeling, I look forward to the bag ageing a little so it is more comfortable to wield, the leather is a bit firm to touch right now because its brand new.

6 July 2021
Rated 5 out of 5 stars

A Happy Poppy

I love the shape of the Poppy bag!
I purchased it in the color, Midnight Picnic.
It is a stunning and not the typical color I’ve ever seen. It is a blue violet, and it is most vibrant in daylight.
The Poppy is crafted well, and the simple functionality of one open compartment is just perfect for the @on the go, grab everything and stash it inside” gal!
The duality of crossbody to top handle is also a great attribute to this current design. I think I found the absolute perfect bag for me!
Well done Cambridge Satchel Co!!!

4 July 2021
Rated 5 out of 5 stars

Love my Beautiful Red Batchel!

My embossed red Batchel is just divine! I LOVE IT!!
I am based in Silicon Valley, California and my colleagues have greatly admired my personalized handbag. It is perfect for work as a lawyer and emits great class and style. The order and delivery experience was seamless and my Batchel came right before my birthday!!! I am so excited!!!!

4 July 2021
Unprompted review
Rated 5 out of 5 stars

Great Company

Great customer service. Had a question about bag colors and received a quick response. I received the bag in the US 3 days from when I ordered. Love my new Traveller Bag in Oxblood. Already looking at other bags.

3 July 2021
Rated 5 out of 5 stars

I got one of the new Bowls Bags (my…

I got one of the new Bowls Bags (my 8th Cambridge bag) and it is the bomb!! It is so different, the shape is unique and it fits way more than I thought it would- it really can carry me through the day (even my umbrella fits!!) It also lays closer to the body than I thought it would, given the round shape, and I like that, when I am on the bus or in the train it doesn't stick out any further than some of my other bags. And I love carrying it just by the handle, very chic. The color is a blue/gray and goes with so many things- I wore it with red and loved it! I hope Cambridge continues to offer new designs and colors- I am obsessed!

2 July 2021

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