Cambridge Credit Counseling Reviews 460

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Cambridge has been an incredible help to our household. We just paid off our debt, and we cannot express enough how much we appreciate them. Unfortunately, I had to add another credit card debt that I... See more

Company replied

Rated 5 out of 5 stars

I called Cambridge credit today, hoping to get into a DMP, and found a wonderful customer experience! The counseling from Yassine was absolutely amazing! He was clear and concise. He explained ev... See more

Company replied

Rated 5 out of 5 stars

This program with Cambridge enabled me to pay down enormous high interest credit card debt. It was very easy to get the interest rate dramatically reduced with some friendly negotiation at the bank.... See more

Company replied

Rated 5 out of 5 stars

I was quite reluctant to start consolidation until I found Cambridge Counseling. What a great company to work with. They go above and beyond to make the whole experience easy and quite painless, fro... See more

Company details

  1. Debt Relief Service
  2. Financial Consultant

Information provided by various external sources

Get out of debt fast with our non-profit debt consolidation solutions. We help with credit card debt, foreclosure, student loans and reverse mortgages.


Contact info

4.8

Excellent

TrustScore 5 out of 5

460 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Cambridge is really easy to work with

Cambridge is really easy to work with. Anytime I had an update or question, I would just email or call them. They explained how the program worked and what to expect. Instead of paying several accounts each month I just paid them and they would send checks out to my accounts. Before I knew it accounts were being paid in full. It was a great feeling.

19 December 2025
Unprompted review
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Reply from Cambridge Credit Counseling

Congratulations on paying off your accounts and I am so happy the program worked so well for you.

Rated 5 out of 5 stars

Very Easy to Get Started! Saved hundreds of Dollars!

It was very easy to get started. Low cost. And best of all, when I needed to call them, a real person answered the phone. They were there every time I needed them. Friendly and efficient staff. It feels good to have my credit cards paid off!

13 January 2026
Unprompted review
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Reply from Cambridge Credit Counseling

Congratulations on paying off your accounts and I am so happy to hear the program worked so well for you.

Rated 5 out of 5 stars

Great service

Great service, if you need anything call them right away. I got a great quote and they did not charge any hidden fees. They want to help you.

3 November 2025
Unprompted review
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Reply from Cambridge Credit Counseling

Thank you, I am so happy the plan is working for you, and we are always here to help.

Rated 5 out of 5 stars

Cambridge Credit helped us get out of debt

Cambridge Credit helped us get rid of our debt. We are now debt free.
Their information on the website is very helpful. Their customer service is great. They reviewed our account every month to make sure everything was still on track. Don't get me wrong, it was tough, but after sticking to the plan and watching the budget we made was worth it. We now know how to manage our money better. Thank you.

3 November 2025
Unprompted review
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Reply from Cambridge Credit Counseling

Congratulations on being out of debt! We are so happy the plan worked so well for you.

Rated 5 out of 5 stars

Very good experience

It was so easy to get my debt paid off by making 1 monthly payment. I received a monthly statement from Cambridge showing all the payments dispersed. They were extremely easy to work with, even when I had to call to get other accounts added later. Cambridge talked to my creditors so I didn’t have to, and most changed my interest to 0%.

7 October 2025
Unprompted review
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Reply from Cambridge Credit Counseling

Good morning. I am so happy the program worked so well for you.

Rated 5 out of 5 stars

patient, considerate, expert service!

I called Cambridge credit today, hoping to get into a DMP, and found a wonderful customer experience!

The counseling from Yassine was absolutely amazing! He was clear and concise. He explained everything thoroughly and answered my questions very thoughtfully. He expressed kindness and empathy to my reasons for needing this service. A true pleasure to work with. Fantastic service skills, very efficient! I knew when to expect paperwork and a call back.

I wish I could leave a company review directly for the sake of recognition for the great experience I had today. Hoping this makes it's way up the chain!

11 September 2025
Unprompted review
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Reply from Cambridge Credit Counseling

I am so happy you had such a great experience today and look forward to working with you. I will let our management team know as well regarding your wonderful experience. Thank you!

Rated 5 out of 5 stars

EASY

They are very easy to work with. I will use them again. I was in a repayment plan for over a year. Super nice and easy.

8 July 2025
Unprompted review
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Reply from Cambridge Credit Counseling

Thank you! I am so happy the plan worked so well for you.

Rated 5 out of 5 stars

Easy and so helpful

Easy and so helpful. Cambridge worked with a creditor to make a payment affordable and bring down interest rate. I was able to pay off in 4 years. I would definitely recommend.

7 July 2025
Unprompted review
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Reply from Cambridge Credit Counseling

Thank you! I am so happy our program worked so well for you, and you have paid off your debt!

Rated 5 out of 5 stars

A good way to pay off major credit card debt

About five years ago I noticed an ad for Cambridge Credit online from AAA. I decided to look into what they had to offer. That was one of the best decisions I have ever made. I was over $60,000 in credit debt at the time. In April I sent in the last payment. Everything worked as they said it would. I likely would have had to declare bankruptcy otherwise. Now I have good credit again because I did actually pay off the entire debt but at a reasonable interest rate.

14 April 2025
Unprompted review
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Reply from Cambridge Credit Counseling

I am so happy for you and that the program worked so well! Congratulations on paying off your debt!

Rated 5 out of 5 stars

Very easy to use

Very easy to use. Great communication. Great options. I would definitely recommend.

7 July 2025
Unprompted review
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Reply from Cambridge Credit Counseling

I am so happy to hear that the program is working so well for you.

Rated 1 out of 5 stars

I called to ask some questions

I called to ask some questions. And they don't give no answers or sound like they're laughing at you when you're asking for information. So far bad business you are wrong since one person says April and other say march

9 June 2025
Unprompted review
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Reply from Cambridge Credit Counseling

We are happy to assist you with joining our program, but in order for any counselor to create a debt management plan for you, we must have accurate account information.

You had initially inquired about enrolling in our debt management plan in April but declined to do so at that time. You recently contacted our office to ask if you could begin a debt management plan in June.

You spoke with one of our Counseling Managers, who tried to help you understand that the account balances you had provided to our counselor in April were no longer accurate, and she just needed to verify the current balances with you. (Even if you don't make charges on an account, the bank that issued your card will assess interest and/or finance charges that result in changes to your balance.)

Our Counseling Manager had confirmation from a recent credit report that your account balances had, indeed, changed since April, but you didn’t want to make the updates with her. She is happy to discuss your account moving forward, but please understand that lenders and state regulators require us to use accurate information when submitting your accounts for a debt management plan. Like you, we want your accounts to run smoothly, and the information we're requesting is absolutely needed.
UPDATE 06/12/25 You began speaking with one of our counselors in March, but your start date was originally set for April 14th. Our counselors are happy to provide the information needed and answer your questions.

Rated 5 out of 5 stars

Forever Grateful for Cambridge’s Help!

Cambridge has been an incredible help to our household. We just paid off our debt, and we cannot express enough how much we appreciate them. Unfortunately, I had to add another credit card debt that I built up during the COVID period, but they were very kind and extremely helpful. They made the process very easy. I fully recommend Cambridge if you are experiencing a financial crisis. Thank you so much, Cambridge!

12 May 2025
Unprompted review
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Reply from Cambridge Credit Counseling

Congratulations on paying off your debt! I am so happy to hear the program worked so well for you.

Rated 5 out of 5 stars

Tremendous Service

Thank you Cambridge for making me debt free today and raise my credit score; your service was tremendous. May you continue to help people like me (in my past situation) and protect them against Financial Predators.

14 January 2025
Unprompted review
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Reply from Cambridge Credit Counseling

Thank you and congratulations on being debt free!

Rated 5 out of 5 stars

Very informative

Very informative and helpful. They are with you every step of the way so you never feel alone. They make the process as stress free as possible.

21 November 2024
Unprompted review
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Reply from Cambridge Credit Counseling

Thank you and we are so happy to hear the program is working so well for you.

Rated 5 out of 5 stars

I was able to get my debt paid off a…

I was able to get my debt paid off a lot faster with this program.

14 October 2024
Unprompted review
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Reply from Cambridge Credit Counseling

Thank you, Tiffani. I am so happy the program worked for you and your accounts are now paid in full.

Rated 5 out of 5 stars

very helpful

very helpful, n getting rid of most of my outstanding debt, especially one account, that seemed to be taking for ever to pay down

10 October 2023
Unprompted review
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Reply from Cambridge Credit Counseling

Thank you, I am very happy to hear the program worked so well for you.

Rated 5 out of 5 stars

Worked with us

Worked with our needs and offered great education with it

7 October 2024
Unprompted review
Cambridge Credit Counseling logo

Reply from Cambridge Credit Counseling

Good afternoon. I am happy to hear our program offered what you needed.

Rated 5 out of 5 stars

Thank you

Y’all are a great company to do business with. You make getting out of debt easy and don't make people feel like nothing…you are always courtesy and understanding.

7 October 2024
Unprompted review
Cambridge Credit Counseling logo

Reply from Cambridge Credit Counseling

Thank you. I am happy to hear the program is going so well for you.

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