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Calo UK Reviews 

332
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 241 reviews, reviewers overwhelmingly had a great experience with this company, often describing it as a game-changer for healthy eating and convenience. Customers consistently praise the high quality, freshness, and delicious taste of the meals, noting that they feel homemade and are well-portioned. Many appreciate the variety, the ability to customize meals and macros, and the flexibility to change choices, which helps them meet their nutritional goals. The daily delivery service is frequently highlighted as reliable, efficient, and incredibly convenient, saving significant time on shopping, cooking, and cleaning. However, some customers also noted issues with delivery times, with meals arriving late or at inconvenient hours, and in some cases, not arriving at all. A few other people also felt that the macro calculations were sometimes inaccurate or inconsistent, despite customization options.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality, taste, and... See more

Quality

People report positive experiences with quality, highlighting that the food is often great, well-made, tasty,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the reliability and freshness... See more

Service

Reviewers highlight positive aspects of service, with many considering it one of the best companies and meal... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the app's ease of use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good solution for somebody trying to keep a steady sustainable well rounded diet. Taste and quality is good. Much better than grabbing take away lunch / meal deal in the office. I like that the meals... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really good experience with Calo. The meals are healthy, well-balanced and genuinely tasty, which isn’t always the case with meal plans. I also like that you can tailor the plan to your mac... See more

Company replied

Rated 5 out of 5 stars

This eating program has truly been a game changer for me. I’ve been training 5-8x a week consistently for the last few years but could never quite get into the shape I wanted. Since trying the high pr... See more

Company replied

Rated 5 out of 5 stars

Calo is insane- if you want to know you are eating healthily, whilst feeling like you have a private chef hand delivering meals to your door every day, you have to try it. Getting the meals fresh to y... See more


Company details

  1. Meal Delivery
  2. Catering Food and Drink Supplier
  3. Food Manufacturer

About Calo UK

Written by the company

Making Healthy Easy

Calo is on a mission to make healthy easy by providing personalised meal plans and daily doorstep delivery. Guided by three core pillars—personalisation, convenience, and premium positioning.

Date+Kale salad-image

Calo’s app-based platform harnesses advanced nutritional algorithms to deliver personalised meal plans that cater to each customer’s unique dietary preferences and nutrition goals.

With weekly and monthly packages available, the service offers an extensive, rotating menu for breakfast, lunch, and dinner, ensuring variety and flexibility. Daily doorstep delivery, a customisable meals, and the option to add individual meals are just a few of the features that set Calo apart.

With its unwavering commitment to helping people live healthier lives, Calo is poised to become a staple for busy Londoners seeking nutritious, delicious meals—delivered right to their door.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

332 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(332)

232 reviews in the last 12 months

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Rated 5 out of 5 stars

Delicious food & reliable delivery

Delicious food, very reliable delivery. I utilise four times a week (Mon - Thurs) when in the office and is a game changer. Has helped me reassess the food I should be eating to help & in conjunction with my training.

11 September 2025
Unprompted review
Rated 2 out of 5 stars

Ongoing delivery issues

The good stuff:

Food is varied and menu selection is big enough that there are plenty of options to swap if you don’t fancy the selection. Everything I’ve eaten so far has been well packaged, well cooked, tasty and filling.

Love how easy it is to track calories and macros and that I don’t have to think about what to make or actual prepare anything myself.

Now the bad:

All of the above is cancelled out by the unreliable delivery. I’m only on day 6 and 3 of my deliveries have been massively outside the stated 6-10.30 window. One of them didn’t turn up at all.

No way to track or contact the driver and though customer support are polite they can’t actually do anything.

The point of this service is to make my life easier because I am time poor but it’s a source of constant stress having to chase deliveries.

It’s a real shame as I can’t see me carrying on with the service as it’s just too unreliable.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

SUCH a timesaver

As a busy freelancer, I find my breakfast and lunch can be a hurried and unhealthy affair which doesn't bode well for my a) my focus and b) my training schedule. Calo meals are well balanced, filling and they're really good quality. I love having my meals ready to go and I will have already selected my meals the week before so it's food that I know I like.

4 September 2025
Unprompted review
Rated 1 out of 5 stars

Super frustrating app bugs stopping me from using the awesome service

Came to Calo from Detox Kitchen. Calo was fantastic at first but now I'm almost a month into the bug infested app making it impossible for me login and choose any meals. Current bugs:
-Signs me out, app resets for me to access it and defaults to Arabic.
-I switch over to English, put my phone number into to login back in, in which case it
a. doesn't recognize it or
b. changes the #7 to the #0
c.accepts it and lets me login (1 in 20 or so tries)
-Then as I attempt to use the app once it lets me in it says "sorry there's an error please reset" or something to that effect and then boots me out again. Then it all starts over.

*Attempts to fix with Calo tech support are dismal. I've been begging them to create a website so that if the app is buggy I can simply order my 5 weekly meals there. All i get is a link on the web to a screenshot of the app itself. The one I can't access.

10 September 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Hi Josh,

Thanks so much for leaving this feedback. It sounds like the app has created a really poor experience for you, and we're genuinely sorry for all the frustration and hassle it's caused.

I can see a ticket has been logged with our engineering team, and a manager from our team has been in direct contact with you to get this sorted, and we really hope to have everything fixed for you very soon.

Thank you,
The Calo Team

Rated 5 out of 5 stars

Great food, great company

No only does Calo have great food that saves me so much time in the week it also actively helps raise money for charities to.

I attended their ‘strides for the streets’ 5K last week and it was a fantastic event for a great charity. Keep up the great food and the great work

3 September 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thanks so much for the amazing review, James! 💚

Rated 5 out of 5 stars

Having tried many meal prep companies…

Having tried many meal prep companies in the UK, I can say with confidence that Calo is by far the best. Receiving fresh, tasty, high quality meals each day means that I don’t have to buy endless unhealthy lunches when I’m working in London.

One of the best things about Calo for me is the personalisation abilities on the app - which means every single meal that I receive it completely tailored to me! It’s really been a godsend and helped me to spend more time on the things that matter in my life!

1 September 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thanks so much for the amazing review, Pele! 💚

Rated 5 out of 5 stars

Great service, great food!

Great service, great food! Their app is incredible - can swap meals and customise them to suit. I'm eating well and seeing the real results of what good nutrition can do for you. Highly recommend. Thank you Calo.

12 August 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thanks so much for the amazing review, Oliver! 💚

Rated 5 out of 5 stars

Calo is Awesome !!!

Calo is Great. I saw their advertisement on Elizabeth line train. I gave it a try.
Their weekly menus are really great and have a variety to choose from.
The app also allows you to configure your target calories

It has been three weeks now since I started having their food, it is tasty, well portioned as per your calorie limits you configured. So far, I have been enjoying their food. Their delivery system is perfect - they do daily deliveries and the food is fresh.

👍 Thumbs up the whole Calo team, because I sure understand it takes a team effort to plan, cook and deliver. Awesome experience so far.

22 August 2025
Calo UK logo

Reply from Calo UK

Thanks so much for the amazing review, Ahmad! 💚

Rated 1 out of 5 stars

Would not recommend

Would not recommend! Save your money.

I had really high hopes for Calo and have been incredibly disappointed.
Having used a different meal prep delivery service for months, I decided to switch to and try Calo as I was intrigued by having daily deliveries (fresher food) and more accurate macros for my fitness goals.

I opted for deliveries to arrive the night before between 6pm and 10:30pm. Access to my apartment building at night is very tricky (almost impossible), so overnight deliveries is not an option for me. Despite this, my first ever delivery yesterday arrived at 12:07am and my second ever delivery for Tuesday is still yet to arrive as I type this (at 11:30pm). I’ve been speaking with their customer support, who are responsive and polite, but can’t seem to improve this or guarantee earlier deliveries. I’ll be cancelling any future deliveries after just two days as it’s not worth the anxiety of the delivery process.

Big shame.

8 September 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Hi Hannah,

Thanks for taking the time to leave this feedback.

We’re so sorry to hear about the issues you've experienced with your deliveries. It sounds like we’ve really dropped the ball, and we apologise for the frustration this has caused.

We’re currently looking into what has happened and will be in touch with you shortly to resolve this.

Thank you,
The Calo Team

Rated 5 out of 5 stars

Consistent and Tasty Food Delivery Service

Very reliable and tasty option if you want to save time and hit certain macros. I get 2 meals delivered in my order (lunch and dinner)

I live in London and the delivery is very consistent and seamless

Food is great, and the app makes it easy to choose meals and swap out anything you don’t want or to avoid repeats. Ideally they will improve the exclusions so for example you can just exclude red meat, but it’s easy to swap out on the app so not a big deal

Customer service for me has been fast and flawless

8 September 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thanks so much for the amazing review, MJ! 💚

Rated 5 out of 5 stars

Premium food and service

Premium food, customer service replies almost instantly for any queries I had and feels like a company that goes above and beyond for its customers!

8 September 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thanks so much for the amazing review, Zak! 💚

Rated 5 out of 5 stars

Very good experience from start to…

Very good experience from start to finish. Easy to order and manage your meals, always delivered on time and food is really tasty. Save me hours per week and keeps me on track regardless of how busy I am.

4 September 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thanks so much for the amazing review, Matthew! 💚

Rated 5 out of 5 stars

Beautiful food

Really enjoyed the app, being able to choose from lots of choices and make changes! Everything was super simple and let’s just talk about the meals for a minute… omg super fresh, tasty, they were 10/10!

8 September 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thanks so much for the amazing review, Kelsey! 💚

Rated 5 out of 5 stars

The freshness of the food

The freshness of the food, the quality, the taste and the fact it's delivered exactly the same time every day - you can't beat it!

8 September 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thanks so much for the amazing review, Dan! 💚

Rated 5 out of 5 stars

Loved the food and their service🙏🏻

Loved the food and their service! They are delivered fresh everyday and can accommodate to your schedule. Really good communication throughout and it definitely helped save me time! I looooved the food!! Made me hungry thinking about it as I type 😂

23 July 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thanks so much for the amazing review! 💚

Rated 5 out of 5 stars

Could be happier with what I received…

Could be happier with what I received from Calo! The meal quality and convenience was more than worth the price and suited my picky needs perfectly why giving me new things to try 😍

8 September 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thank you so much for the amazing review, Nicole! 💚

Rated 5 out of 5 stars

Such a good service

Such a good service. These guys took care of me with the tastiest meal prep I’ve ever eaten! Couldn’t recommend enough.

22 August 2025
Unprompted review
Calo UK logo

Reply from Calo UK

Thank you so much for the amazing review, Tyler! 💚

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