Calm & Bright Sleep Support Reviews 692

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This is the second time I have used calm and bright having had huge success with my eldest daughter some six years ago. The service is now more bespoke but remains judgment free and enabling. My disco... See more

Rated 5 out of 5 stars

Once again, calm and bright (Eve and Gem) have given me the reassurance and guidance I so desperately needed. They supported me 5 years ago with my first baby and changed our lives. With my second ba... See more

Rated 5 out of 5 stars

It's been about 9 weeks since we started your plan with our daughter. It's bloody brilliant. Genuinely changed our lives. Even through teething, a holiday, and grandparents doing bedtime/nap routine,... See more

Company replied

Rated 5 out of 5 stars

What an amazing result! We never imagined the sleep programme could be this successful. After months of our little one needing hours of help to sleep each night, two exhausted parents turned to calm... See more

Company replied

Company details

  1. Sleep Clinic

Written by the company

We provide: △ “incredible” sleep plans from pregnancy to age 4 △ freedom from unwanted sleep associations, such as feeding/rocking/staying/sucking △ a permanent end to unnecessary night wakes △ nap mastery from birth to age 4 △ bedtime transformations △ an end to early starts △ troubleshooting any obstacles to sleep


Contact info

4.8

Excellent

TrustScore 5 out of 5

692 reviews

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Rated 5 out of 5 stars

Really positive impact on us both - thank you

I listened to the audio book and bought the sleep plan. It was really accessible and worked brilliantly. We'd gone from being up 8+ times a night, with at least one being over an hour, to bedtime at 7pm (ish) and sleeping u til I woke her at 7.30am and consistent am and pm naps. I've just had a week of nightly get ups and feeds, as my baby has been ill with s&d - it reminded me what it was like before and how grateful I am for the positive change the plan helped me to make. I have recommended you to friends. Thank you 🙏💕

27 September 2023
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Reply from Calm & Bright Sleep Support

Wow what an incredible turnaround Alex! Delighted for you all!

Thank you for taking the time to share your experience of working with us.

Eve (founder)
🧡

Rated 5 out of 5 stars

Changed our lives

From day 1 we knew we had made the right decision coming to Calm and Bright and opting for the 1:1 WhatsApp support. We were at breaking point and really struggling with our son's sleep and Collette was amazing. She was understanding, empathetic, supportive and her guidance and advice gave us the confidence to implement the plan. As a result our son's sleep was transformed and our lives as a family too.

21 November 2023
Unprompted review
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Reply from Calm & Bright Sleep Support

I am delighted to hear sleep and family life was transformed by the plan and Collette’s 1:1 support Harriet.

Thank you so much for taking the time to tell us.

Eve (founder)
🧡

Rated 5 out of 5 stars

5* for Lucy!

Cant thank Lucy enough! She was so patient and happy to answer any questions I had. Really helped us get back on track with our daughters sleep. Thank you!

12 September 2023
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Reply from Calm & Bright Sleep Support

I’m so pleased to hear this Aimee. Thank you so much for taking the time to tell us of your experience. Lucy truly is amazing!

Eve (founder)
🧡

Rated 5 out of 5 stars

Happy Mum, Happy baby

I was so dubious about anything working for us. I was at breaking point and really didn’t expect anything to help but low and behold these ladies are life savers (maybe not in a literally sense but I cannot explain the shift in mine and my little lady’s mood). We are both so much happier and her personality is shining through.
I paid for the plan with extra support and hand holding, it was Sal who was my one to one support and she is just incredible. So lovely & warm and at no point was there any judgment. I cannot thank her enough.
I had gone from 5/6 wake ups a night, 25 min naps in the day maximum. In the three weeks I have been following the plan there have only been 5 nights where she hasn’t slept through for at least 11 hours and she is napping like a pro now. I have found it is more training for me rather than my little girl (7 months) as she took to it so quickly, I just needed the confidence and guidance to implement a new routine for us both.
Thank you so much to everyone at Calm & Bright sleep support.
I cannot recommend you enough.

17 November 2023
Unprompted review
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Reply from Calm & Bright Sleep Support

Mandy,

Thank you so much for taking the time to write this. It is so good to hear how wonderful and life changing the plan was for you and your little one. And to hear how beneficial the 1:1 support was.

Delighted for you

Eve (founder)
🧡

Rated 2 out of 5 stars

Unclear and expensive

Rather expensive sleep course that has a lot of promise but ultimately falls down on clarity. It doesn’t answer all your questions (e.g. what happens if they cry during a nap, when do I give up and try again? What if they wake up after ten minutes?) unless you pay another £89 for an hour’s one to one. I don’t want a one to one, I want a comprehensive sleep guide (which is what I thought I was paying £89 for).

It’s basically a modified Ferber method, but responsive to the intensity of the baby’s cry rather than set intervals. However figuring out the intensity and whether to comfort the baby is extremely difficult to determine and lengths of time can pass with the baby crying and no reassurance because it’s not a “sufficient” intensity of crying.

After a few days of frustration with the lack of clarity and missing instruction in the sleep guide, and difficulty of determining how intensely our son was crying, we transitioned to Dr Ferber which was a much gentler and more straight forward method, with comprehensive instructions in his book.

There is no way of contacting them at all on their website to clarify their guide without paying the additional £89.

A resource is provided which isn’t discussed in the sleep guide (a “stir to sleep” pdf). As I cannot contact them at all, I am not given the opportunity to ask what this pdf is for.

I have given an additional star as I have used the wake window table which was also provided.

They come across well, and the instructions are short and pithy which is helpful when sleep deprived. However this seems to be at the expense of providing some important information, which is all the more desperate when in the trenches of sleep training. More clarity would very quickly improve the experience.

28 October 2023
Unprompted review
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Reply from Calm & Bright Sleep Support

Hello there,

Thank you for taking the time to share your experience. I’m really sorry to hear that you don’t feel it was what you were looking for.

It seems there may have been some confusion because all of the questions you ask were indeed involved in the plan. And any questions of this nature we in fact answer for free, we only charge for 1:1 for bespoke trouble shooting; all plan related questions are always free. If you’d have popped into the inbox or help desk to ask them they’d have been answered.

It’s simply not true to say there is no way of contacting us on the website. There’s a contact form very clearly present on there. And our instagram inbox answers around 100 messages a day like this - almost always on the same day.

Regardless of the poor review, we are still very much here to help and support you (our help desk email is support@calmandbright.co.uk as stated on the website.)

We’ll also gladly refund you if the plan isn’t matched to your needs.

With kind regards and best wishes,

Eve (founder)
🧡

Rated 5 out of 5 stars

Feel like a new woman!

We went from waking every hour and rocking/feeding for hours on end, to being able to pop her in her bed and her self setting in 5 minutes with one feed wake (our choice) a night! I feel like a new woman.

13 November 2023
Unprompted review
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Reply from Calm & Bright Sleep Support

A new woman!! We shall take that! So happy for you Sophie 🧡

Eve (founder)

Rated 5 out of 5 stars

Absolute miracle workers

Absolute miracle workers, special shout out to Collette who has been incredible throughout our sleep training journey. I was told to check out the Calm and Bright Instagram page by a fellow new mum friend after explaining that I was feeling exhausted and (for the first time in 6months) irritable and I was worried that would be felt by my little girl.
I was really anxious at the idea of sleep training at first as my baby is very happy and the idea of trying to work through something that could make her cry really worried me.
I bought the plan and 1:1 support a week before intended to start the programme to give myself time to read the course content. A week on I felt fully prepared for a weekend at home ensuring all naps could be cot based and no longer anxious about the training, I felt positive that I would be helping my little one to gain her independence. I found the course content very clear and easy to consume which was amazing as I was struggling to retain information at the time and found concentrating difficult!

I had initially booked a phone call with Collette for midway through the first day of training but that morning after a lovely intro message from Collette I decided to work with her via WhatsApp and I am so pleased I did. Her patience, support, guidance and advice has been first class. I wish everyone I knew with a baby and sleep struggles could spend time with her. She took time to understand my little girl’s character and her medical background. I was a little concerned that dropping night feeds may be a streatch for her as she’s always been on the smaller side so Collette helped me understand how to adapt the programme to ensure I wasn’t pushing her too much. Her sleep improved dramatically in the first 24hr period and her naps lengthened from 20 a 30mins max to over an hour that first day. Within 4/5 days she was sleeping through the night and I’ve no doubt that if I’d have been a little braver at the beginning we’d have gotten there sooner. My husband and I truely have our evenings back now and time to ourselves for the first time in 6months.

Thank you so much to Collette and team, I will be using the course and troubleshooting guidance as we hit my little girl’s milestones 🥰

3 November 2023
Unprompted review
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Reply from Calm & Bright Sleep Support

Colette is wonderful and we are so pleased that you found the 1:1 support and plan so beneficial for your family. Thank you for taking the time to leave your review Tori!

Eve (founder)
🧡

Rated 5 out of 5 stars

They are angels!!!!

Honestly. They are angels. They go above and beyond to help. And as a mum who’s sleep deprived it’s hard to know whether you’re doing things right but they gave me the confidence to know what to do and to know that what I was doing was right. Use them. It’ll change your experience!

11 November 2023
Unprompted review
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Reply from Calm & Bright Sleep Support

So lush to read this Naomi! Thank you so much for sharing your experience!

Eve (founder)
🧡

Rated 5 out of 5 stars

Thank you!

These ladies are amazing- great advice, relatable and reassuring. Following their plan by 5 month old’s sleep dramatically improved once she started to self settle, as did my mood! She is now almost 7 months and sleeping most days until 5.30 which for now feels doable and I know where C&B are if I need them again. Ultimately it gave me the confidence to let her down her own thing in a comforting way and she is now a happy baby who (generally!) sleeps very well. Thank you!!

1 November 2023
Unprompted review
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Reply from Calm & Bright Sleep Support

So happy to hear this Katie.

Thank you so much for writing this review. We’re delighted for you.

Eve (founder)
🧡

Rated 5 out of 5 stars

Great sleep programme

Great sleep programme, easy to follow. One to one support was also fabulous. My six year old was not self settling to go to sleep and also night waking. Following the sleep support programme helped restore sleep to our household and bring joy to our family. Thank you so much ❤️

1 November 2022
Unprompted review
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Reply from Calm & Bright Sleep Support

I am so pleased you’ve found joy in the sleep the plan enabled Lia! Thank you for taking the time to leave us this feedback.

Eve (founder)
🧡

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! We had 1:1 WhatsApp support from Lucy and with a few little changes our 2 year old has gone from waking 3 times a night and early waking to sleeping 7pm-7am!

14 September 2023
Unprompted review
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Reply from Calm & Bright Sleep Support

This is outstanding Rhea! Thanks for taking the time to leave us a review. We’re so happy for your family.

Eve (founder)
🧡

Rated 5 out of 5 stars

This review is long overdue

This review is long overdue. Our darling son has slept through the night since 9 months and is now 16 months! The friendly and relatable advice gave me the confidence to deal with anything sleep related. He is a happy cheeky boy and mumma has the energy to play (or work) all day! It took us only 3 days and it’s been a dream since, apart from the odd illness where I enjoy the cuddles instead knowing it’s only temporary. Thank you 🙌

1 May 2023
Unprompted review
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Reply from Calm & Bright Sleep Support

I am so happy the plan was such a success for you Louise. And for it to have taken just 3 days - wow! Delighted for your family.

Eve (Founder) 🧡

Rated 1 out of 5 stars

do NOT use this service.

This is a scam. Stay as far away from these people. You don't get any information about what methods they actually use until you pay. I would have been better off googling honestly. Save your money.

4 October 2023
Unprompted review
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Reply from Calm & Bright Sleep Support

Dear Allie,

It’s a real surprise to see your review and I’m so sorry that you feel this way.

As you can see from all the other reviews on here, our plans and methods are received beautifully. There is no way in heaven that if what we did was a scam we would have all these wonderful reviews and such positive shared experiences.

We do in fact share many of our tricks and tips on our social media - many families accredit their turnarounds to this alone - and we’re very transparent about our methods because we have nothing to hide; they are responsive and highly effective, as the reviews on here support.

I don’t know any one who would share their exact methods before they’re paid for. As an independent, family-run business, our methods are what we are renowned for.

There is no scam, and I’m sorry that you feel so angered and cynical about a genuine, supportive business that cares deeply about the families they support.

I’m sorry that you didn’t get in touch with us first before leaving your review as we would have happily advised on your situation and refunded you if the plan wasn’t appropriate for your particular issue. We never recommend a plan unless we are sure it can transform sleep.

I wish you all the very best.

Eve (Founder)

Rated 5 out of 5 stars

Napping confidence

Calm & Bright gave me the confidence to take my baby anywhere for naps. He’s now two and had a lovely nap by the sea whilst I managed a bit of last minute sunbathing. Thank you so much 😊

23 October 2023
Unprompted review
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Reply from Calm & Bright Sleep Support

Hey Georgia, so lovely to hear from you! Thank you so much for taking the time to leave us a review, it really means so much to us!

Ohh wow that sounds like a perfect afternoon! So glad you are feeling confident with naps to be able to not feel chained to the house! Hope you enjoyed your time out.

Thrilled for you.

Love Team C&B 🧡

Rated 5 out of 5 stars

Amazing

Where do I start? These ladies are amazing! As a new mum, I had no idea about babies and sleep - the ideal ‘they’ll sleep when they’re tired’ really didn’t work, and I ended up with a very fussy, unhappy baby. I was recommended C&B by a friend and I started out reading through the free advice, then bought the book (which resonated with me so much). I then bought the 0-18 month plan when there was an offer on (these ladies are amazing when it comes to accessible, affordable information!). I now have a 6 month old who self settles, pretty much sleeps through every night (there’s always going to be an occasional blib!), and who is a different baby now she gets enough sleep.
What’s more is that these ladies always offer free advice - it’s not a pressurising company where everything is ‘buy a plan’, which it really could be! Even now, a quick DM and I had a lovely, supportive response within an hour!
The biggest thing for me is I love how everything from C&B is said and made with love - no judgement, no blame, and guilt. Their message is simple: sleep can happen, it can look different for every baby and if it works for you, do it!

18 October 2023
Unprompted review
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Reply from Calm & Bright Sleep Support

Hey Kirsty, so wonderful to hear from you!

Thank you for taking the time to leave us a review, it means so much to us!

So glad your friend recommended us to you! That’s lovely to hear. It’s so tough as a first time mum!

Wow! Sounds like your 6 month old is doing incredibly well.

Thank you so much for your kind heartwarming words. They mean so much to us. So glad you find our approach so loving that’s exactly what are all about! Never any judgement from us!

So happy things are going so well for your family.

Love Team C&B 🧡

Rated 5 out of 5 stars

My baby really can sleep 🙏🙏🙏

I needed to hit nearly rock bottom and dread night times.. to get the strength for me and my partner to change the situation and our 14 month old has surprised us ...she woke like 5/6 times during last night.. which was night 4 of the solid sleep plan.. I didn't even get to the point where I had to go into the room.. she was asleep before I got to the door every time .. u ladies have really empowered me.. and I always recommend your plan.. even when I hadn't done it myself.. I've had it since the start of the year , tried it and then she got it ill on and off, colds ect and the crying was a massive barrier for me.. but we are overcoming it rather speedily this week🙏🙏🙏🙏

13 October 2023
Unprompted review
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Reply from Calm & Bright Sleep Support

Hey Hannah, so wonderful to hear from you. Thank you so much for taking the time to leave us a review, it really means so much to us!

I’m so sorry you were in such a bad place previously. Navigating through sleep deprivation is torture!

That’s amazing how well your little one responded!

So heartwarming to hear you’re feeling empowered and in control.

So lovely to hear from you Hannah!

Love Team C&B 🧡

Rated 5 out of 5 stars

3 month update… LIFE CHANGING

We started your sleep training plan with the lovely Lucy before summer and it took a while for one twin to get the hang of it. He wants a lot more loving and attention than the other twin… your plan and philosophy around sleep has actually brought us to a totally unexpected place.
Before we started we were so focussed on YOU MUST SLEEP WHEN I TELL YOU TO. Both boys were great sleepers until they moved to beds and we so wanted to get back to that.
I’m reality, our sleep routine now is so different to what we imagined… and we’re happy and content with our new rituals/routines/family time etc.
We have family time every night 5-6, we have the most beautiful bedtime rituals (bath, teddies, pjs, pillow spray) and have come to a common understanding of what we say has to happen (eg. Lights off) and what they want as part of their sleep routine (eg. Door open).
It’s been a hard slog but the anxiety of what I thought was good / appropriate sleep has lifted and we are doing what’s loving and right for us and our boys.
They both wake us up every morning at 6:30 when the gro clock turns yellow and the beaming smile on their face is magical 🤍

13 October 2023
Unprompted review
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Reply from Calm & Bright Sleep Support

Hey Lucy, thank you so much for taking the time to leave us a review. It really mean so much to us!

So glad you had our lovely Lucy supporting you!

How incredible your idea of sleep completely changed and you’re happily settled into a lovely routine that works for your family.

There can be so much anxiety around sleep! We completely understand that. So lovely to hear this has lifted and the boys are waking so happy after a solid nights sleep.

We’re always here if you need us! So glad things are going so well for your family Lucy.

Love Team C&B 🧡

Rated 5 out of 5 stars

Plan changed everything for us

Plan changed everything for us, Eve, Gem, the whole team especially Lucy who did our 121 support are so lovely, helpful and friendly. Would highly recommend!!

5 October 2023
Unprompted review
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Reply from Calm & Bright Sleep Support

Hi Beth, so lovely to hear from you! Thank you so much for taking the time to leave us a review, it means so much!

Thank you so much for recommending us. So glad you felt supported.

Love Team C&B 🧡

Rated 5 out of 5 stars

Support in my lows and highs.

I turned to calm & bright with my after I had totally lost the plot with my second child. The first born was a beautiful sleeper and because my second didn't sleep I thought I'd failed, done something wrong. The C&B Instagram page gave so much useful advice that worked I decided to trust a plan. I have never looked back. The plan not only worked, I still refer to it many years on to check in when I need to like my own little comfort blanket. I liked how I was never made to ignore my child. I liked how it was expected to give comfort to my child. I liked how it gave me flexibility and understanding in a busy family household. So this is just to day 'Thanks' for the support. Sleep wins.

3 October 2023
Unprompted review
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Reply from Calm & Bright Sleep Support

Hi Amy,

Thank you so much for taking the time to leave us a review. We are so grateful.

Oh bless you, you absolutely didn’t fail. All children are so different and sometimes when one child sleep so well it can be hard to unpick what’s going on with a second child.

So glad you found our page useful for you, and the plan is something you can revert back to if you need the support.

Sounds like you are doing amazingly well. To have understanding and flexibility when running a busy family home sounds so comforting.

Thrilled for you.

Love Team C&B 🧡

Rated 5 out of 5 stars

Game changer for our family!

4 days into sleep training with the help of the lovely Aimee and 6mo boy is sleeping through from day 1 (previously he would be up around 6 times a night with 3 night feeds). Naps are still facing some resistance, but it’s early days and with Aimee’s fantastic reassurance we are confident we will get there. We found the combination of the 0-18month plan, plus some 1:1 WhatsApp support really gave us the confidence to get started! Feeling much more rested and all much happier 🙏🏻

29 September 2023
Unprompted review
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Reply from Calm & Bright Sleep Support

Hi Ella, so lovely to hear from you. Thank you so much for taking the time to leave us a review! It honestly means so much to us.

So glad you had our lovely Aimee supporting you.

What an amazing breakthrough you have had!

You absolutely will get there with the naps!

So glad you are feeling more rested and happier, thrilled for you!

We’re always here for you!

Love Team C&B 🧡

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