The support team at CallTools is incredibly responsive and helpful. Every time we run into a technical issue or have a question about setting up our dialing campaigns, they jump right on it. They walk... See more
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Outsell your competition and amplify your prospect and customer experience with the fully-fledged contact center solution from CallTools.com. Unite your inbound and outbound agents on a single powerhouse platform. Keep in touch with prospects and customers through calls, email, and SMS messaging, directly from the system. Monitor agents, provide training, and track results in real time. Integrations with CRM and other third-party softwares simplify your daily processes. Domestic, in-house customer support makes onboarding and operation seamless and simple. Find out how CallTools.com can upgrade your contact center experience.
16842 Von Karman Ave #475, 92606, Irvine, United States
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From the very first interaction, Brandon displayed an impressive level of professionalism and knowledge about their product. He ensured that we fully understood how to maximize its potential for our business. His expertise and excellent communication skills made the entire buying process smooth.
We are extremely pleased with our decision to choose CalTools' cloud dialer software and would recommend for other businesses.

Reply from CallTools.com
I had some miscommunication with this company and some issues with the service. I can say that they went above and beyond to make sure it was taken care of. I want to thank Shawnee and Julie for handling everything.

Reply from CallTools.com
Shawnie is super helpful! She always responds immediately and will follow up with me to make sure things are working ok. Great service!

Reply from CallTools.com
I love calltools great product, connection rate, user friendly, nice sales funnels definitely increase deal flow. James has been awesome with any questions or concerns I had really knowledgeable of the dialer definitely recommended.

Reply from CallTools.com
First of all , the solution works very well , pretty simple , no glitches , and they have great support , I am also impressed with the level of excellence from management , they go above and beyond to make sure their clients are satisfied .

Reply from CallTools.com
So Dale from their support staff is awesome. She is smart and patient. She calmly backed me off the ledge. I am glad she was there to help! Thanks Dale!
Five Star Account Setup with my Call Tools Account Manager (James) and even more important is that you WILL get FIVE STAR support from Call Tools Support after your account is set up. Support is extremely responsive, and understanding, and was able to address and resolve my unique technical issue. Thanks Ana! You are the best!!
Every time I reach out for any sort of assistance the experience is pleasant and efficient. I thoroughly recommend working with calltools. From tech support to my sales specialist, my needs are always exceeded. Working with Shawnie Clark, my sales specialist has been an absolute pleasure. Rarely do I ever have to call in to make changes. I simply reach out to her and within 5 mins the request has been fulfilled and it’s common for her to also suggest things I’m not aware of to increase our company’s production. Shawnie has done that many many times and we are greatful for her and the rest of the Calltools team.
I have been with Call Tools for 4+ years & have been able to generate dozens of deals from our cold calling efforts! The system is very advanced & we've been able to setup really cool call flows over the years!
Calltools has been a great platform for our team to engage with our prospects. The dialer has tons of great features and the team works their wonders to ensure anything we need customize is handled with a quick turnaround. This is a great tool for having our employees work remote and our manager to have a pulse on the teams effort.

Reply from CallTools.com
My experience with Calltools has been nothing but stellar. The tool itself fits all my needs and then some. My account Manger Ashley Huggins has been a dream to work with threw out my time with calltools. She always quick to respond when I have questions and is willing to hop on a call when a email won’t suffice. It’s rare to find that kind of customer service. Would recommend calltools to anyone in need of a good dialer and quality customer service
Calltools is a great technology and would use again.

Reply from CallTools.com
Call Tools is our business's life line. They have simplified and streamlined our marketing efforts. The reporting is incredible and Service is fantastic.

Reply from CallTools.com
Ashley is one of a kind and very much helpful! Thanks a lot

Reply from CallTools.com
We have been working with Calltools for over 3 years, fantastic dialer with great updates
Shawnie Clark is our representative and she is always there for us, it has never taken her more than 15-30 minutes to get back to us, amazing!

Reply from CallTools.com

Reply from CallTools.com
James and Calltools are great! Very pleased with the service. Email James @Calltool.com and mention my name for a discount! He will take good care of you, I think he works 24/7 since he has replied to my emails all hours of the day 7 days a week

Reply from CallTools.com
I wasn't quite ready to sign up, but I did. And as a result I had a rather large blip, with the company, and my expectations were that they would leave me hanging. Not so!!!! With the help of James, they researched my issue and took care of the problem. If it had been another company, I believe I would have been out many hundreds of dollars. I will not hessitate to come ( back) in board as soon as I am ready.
They came through with flying colors!!!!
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