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CallIndia.com Reviews 

684
•
TrustScore 3 out of 5

3.2

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Rated 3 out of 5 stars

Mostly works fine. Inexpensive pricing. Some things to improve - 1. Some time connection takes too much time, or gets disconnected. Although not too frequent, still happens. 2. Sometime receiver g... See more

Company replied

Rated 3 out of 5 stars

Most of the time the call application does not connect. It takes at least 4-5 times of dialing to have an audible voice at the other end. Frequent complaint from the other side that they can barely he... See more

Company replied

Rated 2 out of 5 stars

I have given 2 stars ⭐️ as of a reason Cost wise the app is awesome However if u try to look at the technical part the app needs serious software lookout as the app shutdown frequently more often... See more

Company replied

Rated 4 out of 5 stars

I am an existing customer and didn't get the current 6 monthly plan rate which is $41.94 for six months. I don't understand why? I got the following response through email from the custo... See more

Company replied

Company details

  1. Electronics & Technology

About CallIndia.com

Written by the company

CallIndia.com is a platform dedicated to Indian immigrants all over the world, and supported by a team with over 13 years experience in long-distance telecommunications. Indians abroad have several calling options: calls with or without Internet connection, and several calling plans to choose from. The service was set in 2017, after 13+ years of experience in the ethnic calling market. The main focus is to offer the lowest cost on calls to India and other destinations, at the highest quality, and finally bringing Indians together, regardless of their location.

For more info, visit the website:

Written by the company

Unlimited calls to India with the best calling plans

100% Quality Guarantee | Pay less, talk more

We believe international calling should be simple, reliable and affordable. Call any phone in India from any phone with our international calling app or local access numbers. You get the same great quality as if you were making a local call and at a fraction of the cost of other calling solutions.

  • No hidden fees
  • Pay only for the minutes you use. No hidden charges or other fees.
  • 1 Minute Rounding
  • You will be charged for your calls by 1 minute rounding. ⁦
  • $5⁩ Minimum Order
  • Try Voice Credit for a low minimum order and enjoy long international calls.

Contact info

3.2

Average

TrustScore 3 out of 5

684 reviews

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3.2

All reviews

(684)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

App is crashing each time and login issue each time

App is crashing each time. Each time trying to open the app, it’s asking for login. Customer service is poor. Hard to contact anyone with provided customer service number.

20 October 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

When you emailed us last month our agents replied regarding your calling issues and provided a troubleshooting guide. Please follow the steps and reach us back if you're still encountering issues, as our agents are available 24/7.

Your CallIndia team

Rated 1 out of 5 stars

Its ok but they taking my money from…

Its ok but they taking my money from credit card without my permission i dont really like it

10 October 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

The services we offer are recurring plans, so you are automatically charged for them every month/3 months/6 months. This guarantees that you never run out of minutes and that you benefit from a very low rate. If you wish to use a different service, you can choose Voice Credit and personally buy credit whenever you need it. In this case, the rate for calls to India is 1.2¢/min.

Your CallIndia team

Rated 4 out of 5 stars

Best plan to call india.

Best plan to call india.But they should improve the call quality,sometimes can’t hear voice from other side

15 September 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.

Your CallIndia team

Rated 1 out of 5 stars

Calls are with poor quality from the…

Calls are with poor quality from the past 2 days...this is the only reason for me to switch from Raza....now I need to look for alternative

14 September 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.

Your CallIndia team

Rated 3 out of 5 stars

I’m using CallIndia service since 2016…

I’m using CallIndia service since 2016 but from last few months mobile app is troubling a lot. I’m unable to make a call from CallIndia mobile app even though I have strong WiFi connectivity and mobile has 5G network but unable to make a call thru mobile app.

Pls do the needful to place teh call from mobile app.

13 September 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.

Your CallIndia team

Rated 1 out of 5 stars

Calls are often low quality and…

Calls are often low quality and intermittent drops !

8 September 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.

Your CallIndia team

Rated 1 out of 5 stars

Always voice breaks

24 August 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callindia.com/access_numbers.

Your CallIndia team

Rated 2 out of 5 stars

Customer service is non existent

Customer service is non existent. Technical support is horrible

23 August 2021
CallIndia.com logo

Reply from CallIndia.com

Hello,

We are sorry to hear you experienced issues with our service. By checking our records, we can see that our Customer Support team responded to your emails in a timely manner every time. They will also call you shortly to further assist you.

Your CallIndia team

Rated 4 out of 5 stars

Happy customer

Call India is very good and affordable service. Before this service I was using vonage service which is little expensive. I have not faced any issues so far since I started using this service. They have direct/calling number option as well by using that option it is possible to call India numbers via your mobile service provider.
Happy to use this service from last 1 year.

18 August 2021
Rated 4 out of 5 stars

I call from Canada regularly my dad in…

I call from Canada regularly my dad in India. Sometimes call drops some music plays. This is irritating. I am not sure whether CallIndia has to do something about it!

28 July 2021
CallIndia.com logo

Reply from CallIndia.com

Hi Nagarathnam,

Thank you for talking about this. When using the app, 99% of such issues you've described are due to Wi-Fi or cellular data connection.

So, our advice is to install the latest app version and also enable the Offline Calling option for free. This will allow you to make offline calls too from the app, as an alternative, when the internet speed is poor. If you need help with that, please get in touch: https://callindia.com/contact

But it's fairly intuitive, so just make sure you have the latest app version first. Then look for Offline Calling and enable it by following the steps.

Keep in touch!

P.S. Offline Calling is a feature that enables someone to place a call from the CallIndia app without using an internet connection, or while having a poor internet connection, through a local access number.

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