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Rated 5 out of 5 stars

Very easy to set up and get the number available on my phone. All OTPs and any other messages came through as needed when I was in Sydney. Great UI and easy to navigate. Have recommended to a fe... See more

Company replied

Rated 5 out of 5 stars

I have signed up for Coolee just under a month ago and have experienced few issues with getting my service going, mainly due to my inexperience with this type of service. Cooler has, thus far, prove... See more

Company replied

Rated 5 out of 5 stars

I’ve been living in Singapore and using Cooee for a virtual Australian phone number, and it has worked like a charm. The setup was easy, call quality was reliable, and it made staying connected wi... See more

Rated 5 out of 5 stars

We ported 4 Australian mobile numbers to Cooee for a 4 month trip. Paired with a data only e sim from Holafly we avoided huge roaming fees and got all the text and calls from various banking apps... See more

Company details

  1. Telephone Company
  2. Software Vendor

Written by the company

Provides anyone in the world with a virtual Australia SIM card via the Cooee mobile app. Make and receive calls. Send and receive SMS. Never need a physical card again. Stop paying too much. No fixed contracts. Cancel whenever you need.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

62 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I had a few questions and they were all…

I had a few questions and they were all promptly answered by the company.
Downloading the app was simple and have tested the the app to receive local sms and phone calls and worked great.

I’m looking forward and confident in using this when I travel overseas for work next month.

Pricing was attractive and prices was simple.

19 September 2024
Unprompted review
Rated 5 out of 5 stars

Lifesaving App

You know when you're in a tight spot? And you need help, this App sure saves the day. I'm moving to Oz and in dire need of a phone number to contact the people there using a local number. Thankfully Cooee helps by providing a solution that allows this to happen. The app is intuitive, very nice and friendly UI. Overall satisfied with the experience. Not to mention the support was fast, empathetic and world class!

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Callcooee.com is an absolute game…

Callcooee.com is an absolute game changer for Aussies that are either on holidays or living abroad.
We have been based in Asia for 4 years & suffered from the usual "bill shock" that we all fear when making overseas calls on an aussie sim card.

My annual Aussie telco bill was around 1.5k per year. With the current deal offered by Cooee, I'll save 90% this coming year.

You can port over your existing number or ask for a new one & set up is super easy.

Sms is included in the 3 different packages, so no problems with receiving OTP codes from your bank.

Cheers to the folks at Cooee



12 September 2024
Unprompted review
Rated 4 out of 5 stars

An expat's saviour

Being an Aussie expat, my Oz number is kept on a second phone, seldom turned on until I need it to take calls or read SMS. This works, but relatively inconvenient .. until COOEE!
Cooee provides me with the convenience of calls and SMSs without the cost, or two phones, especially whilst I'm overseas.
Some, albeit very few vendors do not accept Cooee numbers when registering an Oz mobile, and the Cooee app display font size may be a touch too small to see, I still love the convenience the service provides me. Did I say it's truly reliable? Well, absolutely!

23 June 2024
Unprompted review
Rated 5 out of 5 stars

Lovely Team

Great customer service and problem-solving abilities. The team understood my situation and went out of their way to help me :)

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Great Service for expats or travelers

I’ve been looking for a mobile service like this for a while. I’m an Aussie expat living overseas and need an Australian number to receive messages, calls and OTP texts. Cooee works great and would recommend it. Thank you Cooee!

6 August 2024
Unprompted review
Rated 5 out of 5 stars

A much needed service for those…

A much needed service for those overseas who need a phone number in Australia for calls and sms. Cheaper and easier than worrying about sim cards and roaming! Customer service has been helpful and efficient! Thank you!

29 July 2024
Unprompted review
Rated 5 out of 5 stars

Cooee provides a much needed service

I signed up for Cooee this morning. I uploaded a photo of my passport and a selfie of myself with my passport for identity verification. They said it might take up to 24 hours for the account to be verified and active, but they approved me in a few hours.

I'm currently in the US but got a friend in Australia to send a test SMS message to my Cooee local number from his Australian local number. Came through just fine. I then asked him to phone me, and that also came through just fine. Voice quality was great.

So many Australian businesses seem to only know how to dial numbers within Australia. This has made it difficult to provide contact details to people for notifications when I'm traveling in Australia with my US mobile number. Cooee provides a much needed solution to address this problem.

I was going to carry a second phone and buy a Telstra SIM card to give me a local Australian number. Cooee makes that unnecessary. It also means my Australian number is going to keep on working when I come back to the US, which wouldn't have happened with the Telstra SIM card approach. I also get a year of service from Cooee for what Telstra would have charged me for a month.

I was having an issue with trying to dial into my Australian Cooee number from the US. I contacted Cooee's customer service and they are getting their engineers to look into it. It's not a big deal from my part, I just wanted to know if it should be possible. For international access I'll use my US SIM card. For calls in Australia, Cooee will serve just fine.

27 July 2024
Unprompted review
Rated 1 out of 5 stars

Have had many issues

Have had many issues with calls not getting through and being notified via email. When calls do get through the quality of the call is bad and service drops out repeatedly. Also noticed call logs do not update, so does not display missed calls or recent calls. Have tried to remedy by logging support tickets but no response or improvement in service

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing product!

I must say this service is a great substitute for a SIM card for receiving and sending SMS messages using an Australian mobile number, even while residing in the UK and Hong Kong. I am thoroughly impressed!

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service and great team

This service was great to use in the interim period between my move from America to Australia. Not only that, but their customer service is amazing as well. I had an issue I needed solved and messaged the support team and received a prompt response from the co-founder Nick who is so kind. Overall a great service with a team that really cares about customer experience!

9 April 2024
Unprompted review
Rated 5 out of 5 stars

This app is brilliant

This app is brilliant. I needed an Aussie number to manage all my admin back home, and this is perfect. Can log in on both Apple and Android phone whenever I need. Easy to use even when travelling. Very reliable!

16 September 2023
Unprompted review
Rated 5 out of 5 stars

Cooee was a game-changer for me

Cooee was a game-changer for me. So good to get access to an Aussie number and manage my accounts without asking my parents for help while I’m living in London.

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Great Find

Love this company. Provides a cheap and reliable oz phone number. I run a veterinary clinic and needed to stay in contact with my suppliers in Australia. This was simple to set up and does the job!

14 September 2023
Unprompted review
Rated 5 out of 5 stars

Made My Life Easier

I just gotta give a shoutout to COOEE! This app is seriously a gem. Getting an Australian number was a breeze, and it's got everything I need – calling and SMS, all in one place. Sign up was a breeze and I love how user friendly this app is. The cherry on top is the layout. It's like they read my mind – easy on the eyes and easy to use. Definitely a win!

15 September 2023
Unprompted review
Rated 5 out of 5 stars

Saved my holiday

Save my holiday. I lost my phone travelling around Europe. Needed access to my number for OTPs and to call my bank back home. Cooee got me a number straight away. Life saver!

17 August 2023
Unprompted review
Rated 5 out of 5 stars

Solid Aussie Number App

Dubious at first but this is solid! Really helped with some banking access issues at home, and overall it’s a real smooth app for everyday use.

6 August 2023
Unprompted review
Rated 5 out of 5 stars

Aussie mobile number before moving

Was moving to Australia and needed a phone number before I arrived. Was really easy to sign up and get a number so I could open a bank account. OTPs worked for banking services. Life saver.

13 August 2023
Unprompted review

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