Cake Card Reviews 180

TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

I have ordered quite a lot of different cakecards from this company and ordered two for Mothers Day with the same cakes. Delivery via Amazon was better than Royal Mail. Verdict....red velvet moist... See more

Rated 3 out of 5 stars

Very easy ordering process. I was really pleased that I could add my own photo at no extra cost. Normally I adore Sponge UK cakes but the lemon and elderflower cake slices were a massive disappointm... See more

Company replied

Rated 5 out of 5 stars

I have sent several cake cards as an alternative to a regular shop bought celebration card, thank you cards. On every occasion everyone that has received one have been delighted. The cake quality is e... See more

Company replied

Rated 5 out of 5 stars

Cake cards are a lovely idea. Chose two Christmas designs and chocolate cake and red velvet cake. The family members who received them were delighted with the unexpected surprise and enjoyed the deli... See more

Company replied

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Send a slice of cake or two in a personalised card to your loved ones - cakes by post anywhere in the UK!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

180 reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

Room for improvement

I have ordered quite a lot of different cakecards from this company and ordered two for Mothers Day with the same cakes. Delivery via Amazon was better than Royal Mail.
Verdict....red velvet moist but boring
Mothers day cake 5/5

15 March 2026
Unprompted review
Rated 5 out of 5 stars

ordered for my mother in law for her…

ordered for my mother in law for her birthday as we couldn't visit. she absolutely loved them. she had to stop my father in law from stealing them. red velvet and lemon both in good dates and lovely and moist. Will definitely be using again.

21 July 2025
Unprompted review
Rated 2 out of 5 stars

Hmmm

Flatmate received as a gift and gave me one of the slices - 'Easter chocolate special.' Dry and I wouldn't shout about it, although the best before is 05/04/2021 and it is now 08/04/202, so that could be contributing to the staleness. A cute gift and not something I would be unhappy to receive (it's the thought that counts) but the cake itself isn't amazing.

8 April 2021
Unprompted review
Rated 3 out of 5 stars

Received as a gift

Received as a gift. Well packaged and received in good condition. Red Velvet was very dry. The coffee cake slice was ok but not very strong taste.

6 March 2021
Unprompted review
Rated 4 out of 5 stars

Dry & a bit calorific but nice to recieve

Having sent one as a gift, which was received positively, I ordered one that would be delivered to our home for a family member.
It arrived a day earlier than expected -a bit surprising but better than late.
The slices were smaller than imagined but, when there is a card & free postage, not unexpected.
We all tasted the two cake slices which, although had lovely flavours, we found the cakes to be a bit dry. The cream/icing on both cakes was overly sweet. Very shocked to see the cakes, for a small slice, were over 400 calories each! That’s more than a roast dinner.
Would still order again to send for others as it’s a nice little extra for people you always send a card to, but don’t generally send a gift, or as a bit of an extra surprise with an engagement/congratulations card.

7 March 2020
Unprompted review
Rated 5 out of 5 stars

I ordered a cake card as a well done to…

I ordered a cake card as a well done to my daughter on finishing university to arrive on the day she received her final results. I ordered the new espresso martini cake slice, which my daughter informed me tasted exactly like a martini espresso cocktail. Really pleased with delivery and from my daughters perspective the quality and taste of the cake

2 July 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Great to hear, thank you 😀

Rated 3 out of 5 stars

Its ok as in the cakes are average in…

Its ok as in the cakes are average in taste but frustrating with the time scale of delivery as to begin with they were early or spot on but now always late which is disappointing heres the order number #188447

29 June 2019
Unprompted review
Cake Card logo

Reply from Cake Card

We are sorry to hear this as our delivery hasn't changed, if we could have your order number so that we could look in to this it would be great 😀

Rated 5 out of 5 stars

Fab quick delivery

Fab quick delivery! My son loves the card and enjoyed the fluffy chocolate cake inside!

29 June 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Great to hear Lynsey, thank you 😀

Rated 4 out of 5 stars

Good value

Good value. Easy to use website, easy to place an order. Good service, informed of progress of order. Nice cake slice size and taste. Would buy again.

20 June 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Great to hear thank you Angela 😀

Rated 5 out of 5 stars

What a wonderful idea

What a wonderful idea, something a little different. I sent one to my grandchildren instead of a postcard. They were very excited to receive it and loved the surprise and the cakes.

19 June 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you Marie, glad the grandchildren enjoyed their Cake Card 😀

Rated 5 out of 5 stars

I bought a card for my dad as a gift…

I bought a card for my dad as a gift for Fathers Day.

I spoke to him on Sunday, and he said both bits of the cake was lovely as was the card.

I'd recommend buying a celebration cake card for any occasion.

19 June 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Great to hear, thank you Neil 😀

Rated 1 out of 5 stars

Good product.. poor delivery and customer service

Good product unfortunately both orders arrived later than expected and returned to sender. Not much use when you need the cards for an occasion. Precious order I made was also damaged in delivery. My responses and concerns were met with poor customer service and short and snappy responses.
If you decide to use this company allow sufficient time to receive your goods. Personally I would use someone else or a company who have a more reliable delivery service.

18 June 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Dear JW,
We are sorry to hear that you weren't happy with how your complaint was handled. We send our Cake Cards via Royal Mail 1st Class, and although 93% of our Cake Cards are delivered the next day, some require 2 days. We do advise at the point of ordering that a delivery date is estimated and to allow for this when choosing a delivery date. If a Cake Card is not delivered after two days following dispatch, we always offer to resend or refund. Your order was delivered on the second day, so we did not offer the full refund you were asking for due to the Cake Card not arriving on the day you had chosen. As a goodwill gesture we did however refund the additional postal tracking charge which you had paid for.

Rated 5 out of 5 stars

Cake in a card

I ordered a cake card for Father's day. From choosing which slices of cake and adding a tea bag it was seamless. In respect of delivery, I got the notification it was on its way. The recipient was really happy to receive something different.

18 June 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you Sarah 😀

Rated 5 out of 5 stars

Delighted

Delighted
Dad loved his cake card with personalised photo , thank you!

17 June 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Great the hear, thank you Shirley 😀

Rated 5 out of 5 stars

It’s my second time buying with you

It’s my second time buying with you. This time I added my own picture to the front. And yet again you can not disappoint. Highly reccomend. And such a lovely gesture.

16 June 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Fantastic, thank you Laura 😀

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. Great card great cake and great service arrived on the right time. Highly recommended

15 June 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Great to hear, thank you Marisa 🙌😀

Rated 5 out of 5 stars

Near my loved one

I was looking for a gift for my boyfriend who's living in London since February and googled for online stores, it was really easy to buy one and the fact that I could personalize his cake card got me inmediatly and he loved it.

14 June 2019
Unprompted review
Cake Card logo

Reply from Cake Card

Thank you Kristel, and glad your boyfriend loved his Cake Card 😀

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