Cadogan Clinic Reviews 1,613

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 239 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, kindness, and professionalism, highlighting the exceptional customer service received. Many people describe their overall experience as smooth, reassuring, and positive, noting the high quality of care and the excellent results achieved. Reviewers frequently mention feeling at ease and well-informed throughout their journey, from initial consultations to aftercare. However, some people were dissatisfied with specific incidents, reporting issues where they felt the clinic did not adequately address concerns about damage that occurred during a procedure, leading to additional costs and frustration. A few other people also felt that the information provided during consultations was contradictory or lacked definitive outcomes, causing confusion and a lack of clear next steps.

What people talk about most

Staff

Clients share overwhelmingly positive opinions on staff. Reviewers consistently highlight the kindness,... See more

Service

Reviewers mention positive feedback about service. Many customers praise the exceptional care,... See more

Customer service

Customers consistently report highly positive experiences with customer service. Reviewers frequently... See more

User experience

Consumers find the overall user experience to be positive. Many reviewers describe their experience as great,... See more

Quality

Customers consistently note positive experiences with quality. Reviewers are delighted with the treatment and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The reception staff were helpful, kind and friendly. Dr Eleni Anthony who attended to me was very professional. She allowed me to explain my situation with patience, no interruptions and show... See more

Company replied

Rated 5 out of 5 stars

When I went for an initial consultation at the Cadogan Clinic I was greeted by friendly and professional staff who immediately put me at ease. I saw Mr Arvind Mohan about arm lift surgery. Mr Moha... See more

Company replied

Rated 5 out of 5 stars

Experience was great, clinic was really nice, staff were all friendly. I arrived early on the day, and was seen early which was a bonus. Miss Berridge was kind and understanding, she explained... See more

Company replied

Rated 5 out of 5 stars

I had two procedures with Mr Sadideen and couldn’t be happier with the care I received. He was absolutely lovely, made me feel completely comfortable, and explained everything clearly. Both experience... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Cosmetics Industry
  3. Dermatologist
  4. Private Hospital
  5. Skin Care Clinic
  6. Surgical Center

Written by the company

The Cadogan Clinic is an award winning private, CQC-regulated cosmetic surgery and dermatology hospital located in Chelsea, London. Founded in 2004 by Mr. Bryan Mayou, the consultant plastic surgeon who pioneered liposuction in the UK, the Clinic serves over 30,000 patients annually as a multidisciplinary centre of excellence for plastic surgery, aesthetic medicine, and skin cancer treatment. Operating from its flagship facility at Sloane Street, the clinic is recognised for its faculty of over 100 GMC-registered consultants and its pioneering role in day-case surgical safety and innovation. The Cadogan Clinic’s leadership is rated ‘Outstanding’ by the CQC, and 100% of our surgical patients would recommend Cadogan Clinic to their family and friends.

Written by the company

Patient First
- Above all else, we put the patient first. - Our staff are passionate about providing world-class patient care. - Our communication is approachable, impartial and honest, so that our patients are informed and reassured. - We only offer day surgery, reducing the impact on our patients’ lives. - Medically, we are able to answer patients needs in a variety of different ways, surgical and non-surgical, according to patient preference and best practice. - Our patients are given options. They have choice.
Pioneering practice
- We practice at the vanguard of clinical medicine. - Our consultants are meticulous about technical approach and methodology. We’re dedicated to and focused on what we do. Ours is a centre for serious medicine. - We constantly challenge the status quo. We’re thought leaders within our industry, releasing regular papers on the refinement and advancement of techniques and treatments. - We foster a collegiate atmosphere at the clinic, supporting an environment of knowledge sharing and collaboration between our consultants.
Exceptional Professionals
- Our clinic is only as strong as the people who work in it. - From our experienced nursing and management team to the very best surgeons, our people are the embodiment of our outstanding reputation. - Our specialists are recognised and respected within the industry as leading experts across a broad range of medical fields and disciplines. - We’re rigorous with screening and staff selection. We only invite proven, talented consultants to practice at our clinic. - We celebrate enquiring minds and educated hands.
Always independent
- Ours is an independently owned and run clinic, built from the ground up on the guiding principles and passion of our founders. - We believe that private practice delivers the highest quality procedures, and a better patient experience. - With greater control and autonomy, we are able to operate with more safeguards, state-of-the-art facilities and higher expectations than the public sector. - Our size and set-up allow us to be nimble and responsive.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The team were friendly and attentive

The team were friendly and attentive. The nursing team and anaesthetists made me feel very comfortable, and kept me well informed throughout the process, and recovery, including my follow-up appointments. Rachel was the nurse who completed my follow up appointments, she was wonderful. She answered all of questions thoroughly, and put me at ease. A great experience, and I am very grateful!

5 December 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you so much for taking the time to share such a kind and thoughtful review, Indigo. We’re delighted to hear that you felt comfortable, well informed, and supported throughout your journey with us, from your procedure through to recovery and follow-up.

It’s especially lovely to hear your feedback about Rachel and the wider nursing and anaesthetic teams - we’ll be sure to pass on your kind words to them. Providing attentive, reassuring care is extremely important to us, and we’re so pleased this came across in your experience.

Thank you again for your trust and for choosing The Cadogan Clinic.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

I had My first ever cosmetic surgery at…

I had My first ever cosmetic surgery at Cadogan Clinic as at first I was nervous, I met really good people very welcoming, Lucy Connolly Surgical Sales Advisor she was the first person I talk to she’s so good very well communicated friendly thank you Lucy.
Dr Yasser Daib was my surgeon he is very professional he explained everything very well. I had done vaginoplasty my surgery was smooth and painless today I had my 2week check up everything turn out as planned, I’m glad I choose Dr Yasser Diab and I’m so thankful for his kind and profession.

How do I forget the beautiful caring nurses they make sure I had the best experience while with them made sure I eat drink checking on me all the time I never met nurses more caring Iva the Bulgarian nurse thank you so much ☺️ I wish you be my nurse my next time.♥️

Wishing everyone happy new year.🥰

18 December 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you so much for sharing your experience and for trusting Cadogan Clinic with your first cosmetic surgery. We understand how nerve-wracking that decision can be, so we’re truly delighted to hear that our team helped put you at ease from the very beginning.

It’s wonderful to read your kind words about Lucy - we’ll be sure to pass on your thanks to her. We’re also so pleased that Mr Diab was able to guide you through the process with such clarity and professionalism, and that your surgery and recovery have gone smoothly so far.

Your appreciation for our nursing team means a great deal to us. Providing attentive, compassionate care is at the heart of what we do, and we’re thrilled that Iva and the rest of the team helped make your stay such a positive experience.

Thank you again for taking the time to leave such thoughtful feedback, and we wish you a very happy new year and continued well-being.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

I am a doctor from UK and was looking…

I am a doctor from UK and was looking for cosmetic surgery training in liposuction, I had the training with them which was amazing hands on i learnt a lot.

31 December 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you for your kind feedback, Mariem. We’re delighted to hear that you found the liposuction training so valuable and that the hands-on experience met your expectations. It’s always rewarding to support fellow clinicians in developing their skills, and we’re pleased the programme helped you gain confidence and practical insight. Thank you for choosing to train with us.

Best wishes,
The Cadogan Clinic Team

Rated 1 out of 5 stars

I went to discuss less invasive…

I went to discuss less invasive facelift surgery and placed a deposit to go ahead. However, after chatting to a lady 5 weeks before my surgery was due, who had the same surgery I changed my mind. It put me off completely as she was in significant pain and regretted the surgery and felt it looked unnatural and tight even though the skin was 'younger' looking. I decided on less invasive treatments but was not offered any of my deposit back which I felt very unfair in the circumstances and no compromise was offered at all. I was told if I changed my mind on having surgery that was the only way to get the cash value back. Think very carefully before going ahead with even less invasive surgery operations, it can never be undone! Perhaps it's better to look older and attractive than younger and unnatural.

12 December 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you for taking the time to share your feedback. We’re very sorry to hear that this was your experience and that you were left feeling disappointed and unhappy with how matters were handled.

We completely understand that deciding to proceed with surgery is a significant and very personal decision, and it’s not uncommon for patients to reassess their options as they learn more. We’re sorry that you felt a compromise was not explored with you and that this added to your frustration.

We would like to reassure you that the relevant manager has been made aware of your review and will be in touch directly to discuss your concerns further and review the situation in more detail.

Thank you again for bringing this to our attention.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Diligent

Diligent, experienced, authoritative

19 December 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you for your kind words, Robert. We’re delighted that you found the care diligent, experienced and authoritative, and we really appreciate you taking the time to share your feedback.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Another 5 star visit to Elizabeth…

Another 5 star visit to Elizabeth Hawkes at The Cadogan Clinic. Thank you

18 December 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you so much for your continued support and kind words. We’re delighted to hear you had another great visit with Ms Hawkes and really appreciate you taking the time to share your feedback.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Absolutely lovely clinic

Absolutely lovely clinic - beautifully designed with such a calm, relaxing atmosphere. It’s a perfect setting for skincare treatments, and the doctor was professional, caring, and very knowledgeable, which made me feel completely comfortable. I would definitely recommend this clinic!

16 December 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you so much for your lovely review, Natsha. We’re really pleased to hear that you enjoyed the calm, welcoming atmosphere of the clinic and felt comfortable and well looked after during your visit. It’s great to know our team’s professionalism and care made such a positive impression.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Dr Ben Miranda is a very nice person

Dr Ben Miranda is a very nice person he makes me feel very confident to talk about myself and give you times to speak

13 December 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you for your kind feedback, Cunegonde. We’re delighted to hear that Dr Ben Miranda made you feel comfortable and confident during your appointment, and that you felt listened to and given time to speak. Creating a supportive, respectful environment is so important, and we’re pleased this was your experience.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Great experience with the Cadogan

The communication with this clinic is great, they are prompt with their correspondence and helpful. Consultations have been arranged with ease and actions followed up easily and without effort on the patients part. Mr Hagen Schumacher was understanding throughout consultation and carefully listened to patient concerns, advising - but not pushing - any recommendations on to you.

5 December 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you for taking the time to share this - it’s really lovely to hear how smooth and supportive your experience has been so far.

We’re delighted that you’ve found our communication clear and prompt, and that arranging your consultations felt easy and stress-free. It’s great to know Mr Schumacher made you feel understood and well-guided without any pressure; that’s exactly the kind of experience we want our patients to have.

We’re here for anything you need as you continue your journey.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Breast augmentation with Mr Van Niekerk

had my breast augmentation with Mr. William Van Niekerk, and I honestly couldn’t have asked for a better experience from start to finish. The staff were amazing right from my very first interaction -warm, supportive and incredibly professional. On the day of my surgery, I felt completely safe and cared for by everyone around me. The nurses were especially wonderful; they were so reassuring and genuinely kind.

During my recovery, the nursing team continued to check in on me, which made such a difference. Their follow-up calls helped me feel supported every step of the way.

Mr. Van Niekerk himself is truly exceptional. His attention to detail is unmatched, and he always prioritised safety above everything else. He listened carefully to my goals and any concerns I had, and he was very honest and realistic in helping me understand what to expect. I really appreciated how well he managed my expectations while still delivering exactly what I hoped for.

I’m now 4 months post-op and couldn’t be happier with the outcome. I absolutely love my boobs - they look so natural, and the result is even better than I imagined. I’m incredibly grateful to Mr. Van Niekerk. They are all amazing, and I would recommend them without hesitation.

19 August 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you for taking the time to share such a thoughtful review. We’re delighted to hear how smooth and supportive your experience was throughout your journey with us.

It’s wonderful to know that our team - from the reception staff to the nursing team - helped you feel reassured and well cared for at every stage. The nurses will be especially pleased to hear how much their kindness and follow-up meant to you.

We’re also thrilled that you felt in such safe hands with Mr Van Niekerk. His honest, detailed approach and focus on achieving natural results are exactly what we aim for, and it’s fantastic to hear how happy you are with your outcome four months on.

Thank you again for the warm recommendation - we truly appreciate it.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

I went to Dr Will Sarakbi for a…

I went to Dr Will Sarakbi for a Bilateral Breast Reduction as I have been uncomfortable with my large boobs, especially since loosing weight. From the moment I met him I felt super comfortable and I was so exited after seeing his previous work on other patients. The operation went so well and I am currently 2 days post op already really happy with my results. Can’t thank all the nurses, anaesthetists and staff enough.

9 December 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you so much for sharing your experience - it’s lovely to hear how supported and comfortable you felt from the very start.

We’re delighted that Mr Sarakbi made such a positive impression and that you felt confident going into your procedure. Hearing that you're already so happy with your results just two days post-op is wonderful, and we know the whole team - nurses, anaesthetists, and everyone behind the scenes - will be thrilled to know their care made a difference.

Thank you again for your kind words, and we wish you a smooth, steady recovery ahead.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Breast lift with fat transfer to breasts

I have recently had a breast lift and fat transfer to the breasts procedure at Cadogan clinic, which I would like to highly recommend to anyone considering this procedure. Mr Chris Davis was my surgeon, and I could not think of a more fitting surgeon for this procedure. From my initial consultation with Mr Davis, he listened to my concerns and came up with a solution that was both practical and effective in achieving the best possible results for me. He drew a roadmap for the procedure, clearly explaining what it would involve, what I should expect from start to finish, and this is exactly what he achieved. He is also very kind-natured and has a great sense of humour, which absolutely helps calm your nerves if, like me, you feel anxious about the process. Mr Davis is hugely experienced and knowledgeable with a trail of accolades from some of the world’s top institutions, including Stanford University in the US. As a scientist myself, and one who is very cautious about cosmetic procedures, it was important to me that I found a surgeon who was not only experienced but also research-active in his field, and that the procedure itself was as minimally invasive as possible. We discussed the fat transfer option for boosting my breast volume without the need for implants, and after my own research, it felt like a good option for me. I have huge respect and admiration for Mr Davis’s skilful precision that has resulted in a neat and elegant looking cleavage for me, which is also as natural as it could possibly be. Alongside Mr Davis, I would also like to thank the nursing team, the anaesthetists and the reception staff at Cadogan for their support through this process . In particular, Daria Kempa, the surgical scheduler for Mr Davis, ensured I got an appointment and had everything done within the shortest possible timeframe, including scheduling a post-op appointment with the surgeon ahead of schedule, to review my recovery progress before my travels. If you or someone you know is considering getting a boob job, I cannot recommend Cadogan Clinic, and especially Mr Davis, enough.

20 November 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you so much for taking the time to share such a thoughtful and detailed account of your experience, Phoebe. It’s wonderful to hear how supported and confident you felt throughout your journey.

We’re delighted that Mr Davis was able to provide exactly the approach, clarity, and reassurance you were looking for. His mix of technical expertise, research background, and calm, personable manner is something many patients appreciate, and it’s lovely to hear how much that meant to you - especially coming from a scientific perspective yourself.

It’s great to know that the fat transfer option aligned with your goals and that you’re already so pleased with the natural, elegant result. We’ll make sure your kind words are passed along to Mr Davis, as well as to Daria, our nursing team, the anaesthetists, and the reception staff - they’ll be thrilled to hear how much their care and organisation supported you through each step.

Thank you again for the recommendation. We’re so glad you had such a positive experience and wish you a smooth, continued recovery.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Excellent clinic and staff

When I went for an initial consultation at the Cadogan Clinic I was greeted by friendly and professional staff who immediately put me at ease.
I saw Mr Arvind Mohan about arm lift surgery. Mr Mohan, who is an extremely well qualified plastic surgeon, explained about the three possible procedures and which one would be best for me and why. He answered all my questions fully and I feel very confident and excited about going ahead with the surgery.

4 December 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you so much for taking the time to share your experience with us. We’re delighted to hear that our team made you feel welcome from the moment you arrived - creating a calm, reassuring environment is incredibly important to us.

It’s wonderful that your consultation with Mr Mohan was so informative and helpful. He always takes great care to explain each option clearly, and we’re pleased to hear you left feeling confident and fully supported in your decision.

We’re thrilled that you’re excited to move forward, and we look forward to taking great care of you throughout the rest of your journey.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Appointment and consultation at the Cadogan Clinicinic.

I felt very comfortable at the Cadogan Clinic and the staff were friendly and efficient. My consultation with Ms Elizabeth Hawkes was re-assuring and professional and I came away feeling happy and confident and now look forward to a procedure which I have been thinking about for a long time!

4 December 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you so much for sharing your experience with us, Matita. We’re delighted to hear that you felt comfortable during your visit and that our team made a positive impression.

It’s wonderful to know that your consultation with Ms Hawkes left you feeling reassured and confident - that’s exactly the experience we aim to provide. We’re glad she was able to give you the clarity and comfort you needed as you take the next step toward a procedure you’ve been considering for some time.

We look forward to welcoming you back and supporting you throughout the rest of your journey.

Best wishes,
The Cadogan Clinic Team

Rated 1 out of 5 stars

Disappointing

The surgeon was excellent in the consultation and explained everything well. Unfortunately, the notes that were sent to me were extremely inaccurate. Furthermore, I had paid for a procedure date and consultation, which was not only non-refundable but the clinic never returned my request for the second consultation I had paid for. Added: I contacted the clinic on their request in response to my review and did not recieve a reply, so I have deducted a star.

11 November 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you for taking the time to share this feedback - we’re very sorry to hear about your experience. While we’re pleased to know that your consultation with the surgeon was positive, the issues you’ve described regarding inaccurate notes, difficulty arranging your second consultation, and the lack of follow-up are deeply concerning and fall short of the standards we aim to uphold.

We’d really like to look into this for you and make things right. As we’re unable to identify your details from this review alone, please contact us at feedback@cadoganclinic.com
or call 020 7901 8500 so we can investigate promptly and ensure you receive the support you’re owed.

Thank you again for bringing this to our attention - we appreciate the opportunity to put things right.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Helpful and attentive

Dr Kanji was really helpful and attentive. I felt I was given lots of time and not rushed at all, and all my concerns were addressed.

19 November 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you for sharing your experience. We're delighted to hear that Dr Kanji took the time to address all your concerns and made you feel properly looked after. It's great to know you felt unhurried and well supported throughout your visit.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Dr Sarakbi is not only an outstanding…

Dr Sarakbi is not only an outstanding surgeon but also someone with a truly artistic eye. His sense of proportion,detail and aesthetics is remarkable and it shows in the outcome of my surgery,which exceeded all my expectations.He guided me with honesty and care and delivered a result that is both natural and beautifully balanced. I am incredible happy with how everything turned out and deeply grateful for his expertise. I would recommend him without hesitation.

14 October 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you so much for sharing such a thoughtful review, Ana. We're delighted to hear how happy you are with your results and that Mr Sarakbi’s expertise, precision, and artistic eye made such a meaningful difference to your experience. It’s wonderful to know you felt guided with honesty and care throughout your journey and that the outcome exceeded your expectations.

We’re truly grateful for your recommendation and are so pleased you felt in such capable hands.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Dr Sheth

I can't praise Dr. Sheth and his nurses/staff more highly. Kind, caring, patient, reassuring, skilful, efficient. Treated a melanoma on my nose so dexterously, that despite the size, no skin graft required. It's healing beautifully. Trust these guys implicitly.

21 November 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you so much for sharing this - it truly means a great deal to the whole team.

We’re delighted to hear how well you’ve been cared for by Dr Sheth and our nursing staff, and even more pleased that your treatment and healing have gone so smoothly. Knowing you feel supported, reassured, and in safe hands is exactly what we strive for.

Thank you again for your trust.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Very impressed

Very impressed with all aspects of my visit to the clinic. From my first contact when discussing treatment options to the friendly and helpful staff and knowledgeable surgeon, (Mr Dominic Yue) everything was handled professionally. I felt very well looked after and completely in safe hands throughout.

7 November 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you so much for your wonderful feedback, Wendy. We’re delighted to hear that every stage of your experience - from your initial enquiry to your time with Mr Yue - left you feeling well supported and in safe hands. Our team takes great pride in providing a friendly, professional, and reassuring environment, and it’s lovely to know this came across.

We truly appreciate you taking the time to share your experience.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Dr Seghers is excellent

Dr Seghers is excellent. Clear, efficient and expert

12 November 2025
Unprompted review
Cadogan Clinic logo

Reply from Cadogan Clinic

Thank you for your kind review, Ben. We're delighted to hear that your experience with Dr Seghers was so positive, and that you found her clear, efficient and highly knowledgeable. We truly appreciate you taking the time to share your feedback.

Best wishes,
The Cadogan Clinic Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look