Cadogan Clinic Reviews 1,608

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 235 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, kind, friendly, and professional, making them feel at ease and well-cared for. The service provided is frequently described as excellent, with many highlighting the smooth and efficient process from initial consultation to aftercare. Reviewers are particularly impressed with the quality of the results, often exceeding expectations, and the exceptional post-operative care. However, some people were dissatisfied with the clinic's response to issues, citing concerns about treatment outcomes and conflicting information from staff. These reviewers experienced frustration due to unclear outcomes and the need for further specialist care after procedures.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, care, and ability to make them feel... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism, care,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional care and communication.... See more

User experience

Users describe positive interactions with user experience, with many reviewers consistently highlighting an... See more

Quality

Customers had positive experiences with quality, with many reviewers delighted with the treatment and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spent some time checking via the internet as to the best surgeon for this treatment in the UK and Miss Hawkes name came up frequently.Very personable,professional and experienced- she does 6-7 of t... See more

Company replied

Rated 5 out of 5 stars

The reception staff were helpful, kind and friendly. Dr Eleni Anthony who attended to me was very professional. She allowed me to explain my situation with patience, no interruptions and show... See more

Company replied

Rated 5 out of 5 stars

5* so far from me :) Everything has been easy and smooth sailing! They’ve been amazing at communication, spot on with helping answering all my questions. They back to you very quick and ar... See more

Company replied

Rated 5 out of 5 stars

My nurse Vicki was fabulous; on time and just lovely. I have been impressed with the experience beginning to end . My surgeon Will Sarakbi , the whole team were brilliant. The result better than ever... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Cosmetics Industry
  3. Dermatologist
  4. Private Hospital
  5. Skin Care Clinic
  6. Surgical Center

Written by the company

The Cadogan Clinic is an award winning private, CQC-regulated cosmetic surgery and dermatology hospital located in Chelsea, London. Founded in 2004 by Mr. Bryan Mayou, the consultant plastic surgeon who pioneered liposuction in the UK, the Clinic serves over 30,000 patients annually as a multidisciplinary centre of excellence for plastic surgery, aesthetic medicine, and skin cancer treatment. Operating from its flagship facility at Sloane Street, the clinic is recognised for its faculty of over 100 GMC-registered consultants and its pioneering role in day-case surgical safety and innovation. The Cadogan Clinic’s leadership is rated ‘Outstanding’ by the CQC, and 100% of our surgical patients would recommend Cadogan Clinic to their family and friends.

Written by the company

Patient First
- Above all else, we put the patient first. - Our staff are passionate about providing world-class patient care. - Our communication is approachable, impartial and honest, so that our patients are informed and reassured. - We only offer day surgery, reducing the impact on our patients’ lives. - Medically, we are able to answer patients needs in a variety of different ways, surgical and non-surgical, according to patient preference and best practice. - Our patients are given options. They have choice.
Pioneering practice
- We practice at the vanguard of clinical medicine. - Our consultants are meticulous about technical approach and methodology. We’re dedicated to and focused on what we do. Ours is a centre for serious medicine. - We constantly challenge the status quo. We’re thought leaders within our industry, releasing regular papers on the refinement and advancement of techniques and treatments. - We foster a collegiate atmosphere at the clinic, supporting an environment of knowledge sharing and collaboration between our consultants.
Exceptional Professionals
- Our clinic is only as strong as the people who work in it. - From our experienced nursing and management team to the very best surgeons, our people are the embodiment of our outstanding reputation. - Our specialists are recognised and respected within the industry as leading experts across a broad range of medical fields and disciplines. - We’re rigorous with screening and staff selection. We only invite proven, talented consultants to practice at our clinic. - We celebrate enquiring minds and educated hands.
Always independent
- Ours is an independently owned and run clinic, built from the ground up on the guiding principles and passion of our founders. - We believe that private practice delivers the highest quality procedures, and a better patient experience. - With greater control and autonomy, we are able to operate with more safeguards, state-of-the-art facilities and higher expectations than the public sector. - Our size and set-up allow us to be nimble and responsive.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I have met with Mr Gateley twice in…

I have met with Mr Gateley twice in preparation for forthcoming lower facelift surgery in April 2026. On both occasions, Mr Gateley took the time to understand my concerns and he gave plenty of time to ask questions. He said that he would be happy to see me as many times as I needed to before surgery which was reassuring. I like his less is more approach with no kind of hard sell or shopping list of extras.

26 February 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for taking the time to share this, Sarah.

It’s really encouraging to hear that your consultations with Mr Gateley have felt unhurried, thoughtful and reassuring. Taking the time to properly understand your concerns - and making space for as many questions as you need - is so important when you’re considering something like this. We’re glad his balanced, “less is more” approach resonated with you.

We look forward to supporting you as you continue preparing for your surgery.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

From the moment I arrived

From the moment I arrived, the pre-op team was prepared and confidence-inspiring. Throughout the day, all of my needs were anticipated, and I can’t think of a way they could have made my procedure easier for me.

26 February 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for sharing this, Katie - it’s lovely to read.

We’re so pleased you felt confident and reassured from the moment you arrived. When everything feels organised, calm and thoughtfully handled, it really does make all the difference on the day. It’s great to know the team helped make your experience as smooth and easy as possible.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Mr Will Sarakbi is a wonderful practitioner 5*

I cannot recommend Mr Will Sarakbi and the Cadogan Clinic highly enough. From start to finish, my experience was exceptional. Mr Sarakbi is incredibly talented at what he does, I am beyond pleased with the results of my surgery, and I truly couldn’t be happier. The nurses were absolutely lovely, caring, and supportive throughout the entire process, which made everything feel so much easier and more reassuring. A special thank you as well to the wonderful reception team, their positive energy, warm smiles, and friendly attitude made such a difference and helped create a welcoming and stress-free environment. Thank you to everyone involved for your professionalism, kindness, and outstanding skill. I’m extremely grateful and would highly recommend this clinic to anyone considering treatment. If you are at all on the fence about getting a procedure, I can assure you, you will be so happy you said yes to this clinic. One of the easiest things ive done, and I am afraid of needles so that says a lot! Thank you to everyone who worked on me. 

30 June 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for such a heartfelt review, Sarah. We’re absolutely delighted to hear that your experience with Mr Sarakbi and the wider team was exceptional from start to finish.

It’s wonderful to know how pleased you are with your results and that you felt so supported by our nurses and reception team along the way. Creating a calm, welcoming and reassuring environment - especially for those who feel nervous - is so important to us, so your words truly mean a lot.

We’re incredibly grateful for your recommendation and for trusting us with your care.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Very efficient service.

25 February 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for your feedback, Erik. We’re pleased to hear you found the service efficient and really appreciate you taking the time to share this.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

My experience with Cadogan Clinic

Had an amazing experience with the Cadogan Clinic who welcomed me with kindness. All appointments ran smoothly with no delays and I was seen early most of the time. The staff were wonderful and my surgeon Mr Mohsen El Gammal exceeded my expectations. The results are amazing and the aftercare to ensure everything was healing as expected was brilliant. I highly recommend this trustworthy clinic and its skilled surgeons.

5 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for sharing your experience, Levi. We’re delighted to hear that you felt welcomed and well cared for throughout your journey with us, and that your appointments ran smoothly. It’s wonderful to know that Mr El Gammal exceeded your expectations and that you’re so pleased with your results. We’re also glad the aftercare gave you reassurance while healing.

Your recommendation truly means a great deal to us.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

My admission and surgery experience.

My admission and surgery went extremely smooth and my after surgery care was a follow on from the above .
Excellent clinical staff, admin staff and importantly too, my surgeon.
Highly recommend not just my surgeon Dr Hawkes but also the clinic.

9 February 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for your kind feedback, Tom. We’re delighted to hear that your admission, surgery and aftercare all went so smoothly. It’s wonderful to know you felt well looked after by the clinical and admin teams, as well as Dr Hawkes.

We truly appreciate your recommendation.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Dr Sheth is always absolutely…

Dr Sheth is always absolutely wonderful, professional, kind and efficient. Very safe hands .

18 February 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for your kind words, Gabrielle. We’re delighted to hear that Dr Sheth continues to provide such professional, kind and efficient care - and that you feel in very safe hands. That means a great deal to us.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Dr Anthony - Highly Recommended

Dr Anthony was both extremely efficient and friendly. Giving a very confident and clear explanation of all that was occurring with my diagnosis and treatment. Highly recommended.

10 February 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for your kind feedback, Jeremy. We’re delighted to hear that Dr Anthony provided clear, confident explanations and that you felt well supported throughout your diagnosis and treatment.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

I'm very happy with the removal of the…

I'm very happy with the removal of the cyst from my head, by Dominic Yue and his nursing assistant. They were very efficient and extremely gentle, which made the mini op. stress free. When I came
for my checkup, Vicki was also very helpful.

2 February 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for sharing your experience. We’re delighted to hear that Mr Yue and his nursing assistant made your cyst removal smooth, gentle, and stress-free, and that Vicki provided such helpful support during your check-up.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Excellent breast augmentation - Mr Sarakbi

Saw Mr Will Sarakbi for a breast augmentation. This was my first ever surgical procedure, and on a lifelong insecurity, so I was very nervous and anxious. I couldn't have asked for better care and had an excellent experience throughout. I was seen on time and treated with care and compassion on every appointment, including the procedure day, and the results are top quality. Mr Sarakbi was very caring and understanding of my worries and anxieties and him and all of his team did their utmost to ease them. At last, my insecurity is no longer :) I couldn’t be happier. Very natural results that fit perfectly with my frame. Highly recommend the Cadogan for anyone looking into cosmetic surgery, and Mr Sarakbi's experienced hands for a breast procedure.

6 February 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for sharing your wonderful experience. We’re thrilled to hear that Mr Sarakbi and the team made you feel so supported and cared for throughout your journey, especially as your first surgical procedure. It’s fantastic to know that your results have helped you feel confident and happy. Your recommendation means a great deal to us.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Helpful and professional staff all the…

Helpful and professional staff all the way from reception to those assisting Dr Sheth. Dr Sheth himself was relaxed and gave a detailed explanation of my procedure which greatly alleviated any stress.

6 February 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for your kind feedback, Bryan. We’re delighted to hear that you felt well supported by the team from reception through to those assisting Dr Sheth, and that his relaxed, detailed approach helped put you at ease.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Excellent care and reassurance…

Excellent care and reassurance throughout.
Thorough pre op health safety care. Specifically the anaesthetist Dr Belagodu and his team, were extremely detailed in assessing my overall health checks including a heart scan and put me at ease in regards to safety,just before the procedure. I learned that he is also a highly experienced NHS professional working in emergency care.
Mr Tiryaki, my (highly recommended) surgeon allowed me lots of time to ask whatever questions I felt I needed clarity on and was clear and generous in his explanations and gave me confidence in his ability to deliver the result I was hoping for.
Each health professional at the clinic has been exemplary in their treatment of me. From the initial point of contact,( with Lucy Connoly - who’s informative capable manner convinced me to choose the clinic in the first place) and onwards to the aftercare appointments with Vicky Martin who’s upbeat and encouraging presence felt reassuring and helpful (she even cancelled her lunch to wait for me to arrive at an appointment after a long journey on one occasion when I was horribly delayed) The whole experience could not have been more reassuring, efficient and effective.
Extremely impressive and professional organisation.
I’d highly recommend.

27 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for sharing such a detailed and thoughtful review, Jo. We’re delighted to hear that your experience with the Cadogan Clinic was so positive from start to finish.

It’s wonderful to know that Dr Belagodu, Mr Tiryaki, Lucy, Vicki, and the wider team provided such thorough, reassuring, and professional care throughout your journey. Your kind words about their attentiveness, expertise, and dedication mean a great deal to all of us.

We’re so pleased to hear you felt confident, supported, and well cared for, and we truly appreciate your recommendation.

Best wishes,
Cadogan Clinic Team

Rated 5 out of 5 stars

I highly recommend the Cadogan clinic…

I highly recommend the Cadogan clinic for breast reduction.
My surgeon Will Sarakbi was amazing!
I was suffering with shoulder pain, extreme shoulder strap indentation, back pain and restriction of being able to exercise due to large breasts.
I also have white coat syndrome and so scared of hospitals. Will and his team were so kind and patient.
I felt very safe and important. I was treated like royalty. I was in and out of the clinic within a few hours on operation day and even had a delicious snack before I left. Recovery was 2 weeks but I felt fine after a few days.
The end result was fantastic and has changed my life.
The after care was spot on and the nurse was great.
I am in my 50’s and only wish I had been brave enough to have the procedure sooner.

16 December 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for sharing your experience. We’re thrilled to hear how positive your breast reduction journey has been and that Mr Sarakbi and the team made you feel so safe, supported, and valued throughout. It’s wonderful to know the procedure has made such a life-changing difference for you and that your recovery and aftercare went smoothly.

We’ll be sure to pass on your kind words to the nurse and the wider team - your feedback truly means a lot.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

I had a great experience at the Cadogan…

I had a great experience at the Cadogan Clinic. The surgeon who stitched up my ear lobe did a fantastic job. He informed me before he started as to what he was going to do and the result I should expect afterwards.
Tess was the nurse who removed my stitches and again this was a very good experience with her being informative and caring.

7 February 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for sharing your experience. We’re delighted to hear that your earlobe procedure went so smoothly and that you were well informed throughout. It’s wonderful to know Tess provided such caring and attentive support during your stitch removal - we’ll be sure to pass on your kind words.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

I wouldn't go anywhere else

Attended my 1-week post-op appointment today. Throughout my Abdominoplasty journey all the staff and medics have been terrific: professional, efficient, knowledgeable, supportive, understanding and friendly. Today was no exception: Nurse Rachel completed the necessary procedures with aplomb, gave excellent post-op recuperation advice and patiently answered all my questions and addressed my concerns. Frankly, I wouldn’t go anywhere else for any future cosmetic procedure

6 February 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for sharing your experience, Simone. We’re delighted to hear that you’ve felt so well supported throughout your abdominoplasty journey and that your 1-week post-op appointment was no exception.

It’s lovely to hear such kind feedback about Nurse Rachel and the wider team - your comments about the care, professionalism and support you’ve received will be shared with everyone involved.

We’re truly grateful for your trust and recommendation, and we wish you a smooth and continued recovery.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

An exceptional experience for my visit to the Cadogan Clinic.

My appointment was precisely on time, no waiting at all and all the staff I encountered were excellent. Dr Sheth himself is exceptional, thorough, communicates the issues well, is reassuring and has a lovely manner.

4 February 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you very much for your kind feedback. We’re delighted to hear your appointment ran on time and that you had such a positive experience with our team. Dr Sheth will be especially pleased to hear your comments - we’re glad his thorough, reassuring approach made you feel well cared for.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Very understanding with issues getting…

Very understanding with issues getting to clinic in traffic gridlock ie late. Dr Anthony was a delight - with explanations and understanding.

3 February 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for your kind feedback. We’re glad we could be understanding despite the traffic delays, and that Dr Anthony was a delight. It’s great to hear her clear explanations and understanding approach helped put you at ease.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Fat transfer to breasts

Mr. Hazim Sadideen look was excellent. I am so happy with the results. It brings me a lot of joy and I am very thankful.

The nurses and staff were great as well. Carolinn as admin looked after me exceptional as well. I was very happy with the results and the experience.

11 June 2025
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for sharing your experience, Elizabeth. We’re delighted to hear that you’re so happy with your results and that Mr Sadideen, the nurses, and Carolinn provided such excellent care and support. Your kind words mean a lot to the whole team.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Dr. Sheth is a complete joy

It is a complete joy to have the security that Dr. Sheth provides. He can only be recommended for one and all.

2 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you for your kind words, Michael. We’re so pleased to hear that Dr Sheth makes you feel so secure and well cared for - he will be delighted to read this. We truly appreciate your recommendation.

Best wishes,
The Cadogan Clinic Team

Rated 5 out of 5 stars

Excellent Surgical Care

The surgical staff are always so lovely, helpful, caring and kind. Nothing is too much trouble and they always look after you. My surgeon Roberto Viel has been amazing and big thanks to Ivy, Trish, Vicky and Tess for looking after me. My whole experience has been fantastic. Thank you

15 January 2026
Unprompted review
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Reply from Cadogan Clinic

Thank you so much for taking the time to share this lovely feedback. We’re delighted to hear how well looked after you felt by Mr Viel and the whole surgical team. Iva, Trish, Vicky and Tess will be so pleased to know they made such a positive difference to your experience.

Best wishes,
The Cadogan Clinic Team

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