a HUGE thank you to the returns and customer services people at cactus for sorting out a warrantee returns of a raymarine mast head wind transducer which had not only lost the cups but the cup holder... See more
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What people talk about most
Based on these reviews
Unbelievable service! Ordered on the 19th August 2025 at the cheapest price anywhere, paid for express delivery which was also cheap, saying 2/3 days delivery, turned up the next morning, less than... See more
Somehow found cactus whilst searching for a particular anode. Price was very good, not sure if it was a bank holiday special. Quick delivery and very good product. Will search for them next time. Ye... See more
Called Cactus for some technical advice on an item I wanted to purchase. They gave me the information and I jokingly said at 1 pm I would get it next day, he said I would defiantly get it within a... See more
Excellent service again from the team: questions were answered which enabled me to purchase the correct B&G speed, depth & temperature transducer. Product was sent promptly.
Jon Davis at Cactus Navigation went to a great deal of trouble to locate the small part I needed for my dinghy pump, but the bit I needed - the nozzle that went into the inlet valve - was unavailable... See more
Trouble free purchase, good communication and speedy dispatch. What more can a boater ask for. Item as described and genuine product with price point and delivery in a decent position on the optio... See more
Easy to order and pay online for collection. Item was usefully less expensive than elsewhere, very good value, and ready for me on arrival to collect. Overall a very good buying experience. Well re... See more
This company are very often the cheapest on the market for nautical electronics, with free or cheap shipping and prompt delivery. This makes them my go-to for this type of product, especially when so... See more
Ordering was easy on your website, the price was also good but best of all was all the tracking info allied to the use of DPD. They are, in my opinion, the best of the delivery companies. I have ju... See more
Great service on the fresh water seaflow pump I purchased. Decent price , importantly in stock and delivered the next day. My boats fresh water system is up and running again .
Recieved the product and as described. Instructions very clear. I clicked standard delivery and recieved it at the other end of the country next day. Well done folks, brilliant.
Had product I wanted at a good price. Easy ordering system and quick delivery. Product arrived well packaged and in good condition. Have used this company before and will again.
A quick and easy transaction at a really good price compared to other online e retailers. Will certainly use Cactus again for the same product in the future.
Excellent speedy service - needed a replacement radio in a hurry. I bought online and spoke to customer services to confirm delivery info. It was dispatched overnight and arrived next day. Very compet... See more
Used these guys a few times , always seem to be very competitive on price wether it’s an AiS unit or a small block
Easy to navigate website meant I found what I was looking for quickly Simple ordering & payment process Updates on delivery - Arrived as forecast Great Service
The company is very fast by sending the orders the prices are ok the products are coming well packaged but they don't respond their mails
Good price & delivered promptly for a reasonable cost. B&G didn't have the Anemometer bearing in stock, but Cactus did! Excellent Chandlery with friendly, knowledgeable, helpful staff.
Excellent quality paddle board. Well packed. Good quality storage bag. Prompt service, great product delivered in perfect condition and very competitive price.
Good product and price. Item was dispatched quickly and arrived on time. I was informed throughout delivery process. Overall good service and I will use again.
Excellent service and product's, I ordered a navigation system which was quickly delivered, it arrived on time and was well packed. The ordering system from the website was easy and efficient, th... See more
Cactus always are very competitive on price. And there customers service team are very helpful. I highly recommend Cactus to anyone who is interested in good products,good service and quick delivery.... See more
Delivery of item was fast, great service. The actual item on the other hand is pretty disappointing, awaiting response from the manufacturer, but fear this item will be returned.
Good and easy ordering through the website, item as described and arrived well packaged and in a reasonable time. Thank you.
I've used you before and forgotten about you but... good reliable service. Speedy delivery and great customer services. Thanks
The service was excellent however when DHL delivered the item I had to pay E25 customs which I was not aware. Regards
Very rapid packaging and postage. Ordered at 1400 hrs; received 1000 hrs following morning. Parcel wrapped robustly.
they do what we are really want, great price, quick delivery and fast follow up on queries
Very responsive company. Instant replies to queries. Needed to cancel an order. Immediately actioned. Followed up with replacement order. Again, immediately activated. Cactus have human beings who res... See more
Item dispatched promptly & arrived in great condition. Great customer service, item as described & fitted perfectly. Thanks
Quickly delivered, very good delivery cost, goods as advertised - what's not to like?
Was able to answer question quickly by email that resulted in me making my purchase.
Fast delivery and item well packaged, great value and would definitely purchase from again.
Electric sensor switch- I had hardly finished ordering the thing before it was delivered!
Purchased a Waveline 350 inflatable boat in 2025, from Cactus navigation, arrived on time, but when comparing it to the advertised boat picture,it was different,it should have had a four panel alumini... See more
Knowledgeable, friendly and efficient, competitively priced and fast shipping times. Good choice of kit.
Very good communication, on the phone and via email. Fast dispatch, well done
The right item delivered quickly, easily and at a favourable price, top !! With pleasure again.
Very fast next day delivery ordered paid delivered all within 24hrs!!!
Very friendly, helpful and knowledgeable staff. Plus fee postage is available.
Excellent speedy service. Considering delivery was expected to be much later. I records within 48hrs. I would not hesitate in using Cactus Navigation again or in recommending them to others.
Great radio at a great price. Arrived on time and no extra charge for Highlands postcode.
Online range products / order process 5 stars. I gave 2 stars because my parcel (expensive) was left inside the wheelie bin despite requesting not to.
The website was easy to navigate - I placed my order and it was delivered on the date given -
Best price I could find for the Raymarine Autohelm. Well packaged and arrived safely.
I asked for the items to be put in the garage if we were out. The goods arrived on time and my instructions followed .
Goods arrived as described/ordered. Very satisfied with the whole process.
€€ are not Gr,B, ££!And free delivery means no DHL fee
Exactly as ordered, quick delivery and a good price. Good technical back up as well.
I used Starbrite Metal Protect on a fine stainless steel mesh. It's effect on water repellency was minimal - the mesk will actually hold water after treament. Maybe it works better on a surface where... See more
Smooth delivery, product as described, overall very pleased with the service👍
Great price and dispatched immediately. Couldn't ask for more. Thanks.
Company details
Written by the company
Cactus is a privately owned business operating with an office and warehouse in Plymouth in the UK. Cactus MD Andrew Smythe says: ‘I started the business after many years in the marine industry first as an electronics installation engineer and later as a sales and marketing manager for one of the manufacturers, working the UK and overseas. Before I started Cactus, marine electronics were either sold from mail order chandlers who sold at low prices but lacked the specialist knowledge or the local technical dealers who had the knowledge but were on the whole expensive. My idea was to offer good technical expertise and low prices, hence our slogan and guiding principle Strong on Price and Advice!’ The Cactus price promise guarantees you the best price, even in the event you have seen a price cheaper elsewhere. We try to keep our promise as simple as possible and not have lots of exceptions or caveats, so in a nutshell, we will always match or better a price providing the product is from an official source, like for like and it’s not a discontinued product or promotion we can no longer source. Cactus is a brick and mortar business with premises and a warehouse in Plymouth full of stock. Next time you are looking at online chandlers and retailers look carefully at their address (if they put it on their site, many don’t) thanks to Google maps you can even take a look at their premises. You will see many of the retailers on the net are just one man bands working from home. But why does that matter? Well without premises they can’t hold decent levels of stock, in fact, most of these companies don’t hold stock, and instead they source from distributors who ship the goods for on their behalf. Many have no idea what they are selling and most importantly have no infrastructure in place to deal with returning goods or service work. Unlike many web retailers our sales team are marine engineers, so as well as being able to guide you through all the options they can talk intelligently about all aspects of the installation. They can tell you the kit and tools you need, positioning antennas and display even how best to run cables. Our advice makes sure you get the right kit and you get the most out of it. If you don’t want to install the equipment yourself, we can recommend a reliable company who will be able to deal with the project. If you have a problem we don’t hide behind an email address or restrict the times you can call us. If something you have bought from us isn’t working to your satisfaction, let us know and we will get it sorted. Cactus is now in its 3rd decade of trading, we know the solutions and products that work and ones that don’t. If you have an idea for a unique application or installation let us know, chances are we’ve already been there and done it with another customer. Over the years we have supplied equipment to tens of thousands of customers with boats ranging from day sailors to superyachts. Nearly all become repeat customers because they like our pricing, customer service and business approach. We like to a build a rapport with our customers and get feedback on how their kit has performed; consequently, we are able to give great advice. This advice doesn’t just save money, in one case recently it actually saved the life of a customer and his family in the Southern Ocean. Cactus is one of only a few internet retailers / chandlers that is a dealer and service agent for ALL the major brands. We are not tied to a few suppliers which mean we can offer genuine unbiased advice. Unlike many online stores, we are happy to talk you through a problem.
Contact info
Unit 26, Sisna Park Road, PL6 7AE, Plymouth, United Kingdom
- 01752 548845
- mateusz@cactusnav.com
- cactusnav.com
4.9
Excellent
5K reviews
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication by phone and email
Great communication by phone and email. Fast dispatch and a very smooth experience.
13 March 2026
Unprompted review
Great company
Fantastic price and great comms, plus super-quick delivery for my Garmin Mini 2. What's not to love?
24 February 2026
Unprompted review
Very Impressed with delivery time and…
Very Impressed with delivery time and price on recently purchased garmin inreach mini 2 that will come in most handy on remote travel.Will use again for other tech. Thans
19 February 2026
Unprompted review
Very good communication
Very good communication, on the phone and via email. Fast dispatch, well done
6 February 2026
Unprompted review
The prices are unmatched
The prices are unmatched, the service is excellent, and the assistance is greatly appreciated.
20 January 2026
Unprompted review
I didn't signup for emails and your…
I didn't signup for emails and your "Unsubscribe" button doesn't work. I've emailed you three times in three months - no response. You don't answer the phone. STOP SENDING ME EMAILS.
24 November 2025
Unprompted review
a HUGE thank you to the returns and…
a HUGE thank you to the returns and customer services people at cactus for sorting out a warrantee returns of a raymarine mast head wind transducer which had not only lost the cups but the cup holder far too early after first installing. it means a lot. thank you for all you did and sorted with Raymarine on my behalf. I highly recommend Cactus Marine Equipment.
31 October 2025
Unprompted review
Good value, especially for shipping charges
This company are very often the cheapest on the market for nautical electronics, with free or cheap shipping and prompt delivery. This makes them my go-to for this type of product, especially when so many other online chandlers charge extrqa for delivery ot our (Scottish) postcode.
12 June 2025
Unbelievable service
Unbelievable service! Ordered on the 19th August 2025 at the cheapest price anywhere, paid for express delivery which was also cheap, saying 2/3 days delivery, turned up the next morning, less than 24 hours after ordering!
I rang the warehouse before ordering to check everything and they was super helpful, really great company and workforce, will definitely be using again!
20 August 2025
Unprompted review
Fast delivery and item perfect
14 July 2025
Trouble free purchase
Trouble free purchase, good communication and speedy dispatch.
What more can a boater ask for.
Item as described and genuine product with price point and delivery in a decent position on the options available!
Highly recommended.
14 July 2025
The speed of delivery ordered on a…
The speed of delivery ordered on a Sunday here on Wednesday.
Thanks
14 July 2025
Good price and quick delivery.
14 July 2025
Very fast next day delivery ordered…
Very fast next day delivery ordered paid delivered all within 24hrs!!!
10 July 2025
Excellent speedy service
Excellent speedy service. Considering delivery was expected to be much later. I records within 48hrs.
I would not hesitate in using Cactus Navigation again or in recommending them to others.
10 July 2025
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