bzenbikes.com Reviews 3

TrustScore 3 out of 5

3.2

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Company details

  1. Bicycle Store

Written by the company

At BZEN, we design super light electric city bikes for safe, clean, comfortable and sweat free commuting. A new way to enjoy our cities. With its lightweight, BZEN e-bike can take you anywhere, making the journey easier whether it is up a hill, through the city, or on your usual bike path. BZEN unique battery management system secures high performance with low energy consumption. It provides an ideal range for city commuting - up to 120km on one charge. BZEN e-bikes are built to last, designed and made in our European workshop with full control over the mounting process. They are certified EN15194 and built with high quality brand components.


Contact info

3.2

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Habe mein Rad 2024 gekauft,nach…

Habe mein Rad 2024 gekauft,nach viermaligen Versuch
das Rad reparieren zu lassen bin ich vom Kaufvertrag zurückgestreten,mit Frist bis zum 30.04.2026 und nichts passiert.Der Service dieser Firma ist wirklich ein Witz.
Ich habe jetzt eine Anwalt eingeschaltet.
Also meine Empfehlung,Finger weg von BEZEN Bike

3 May 2026
Unprompted review
Rated 5 out of 5 stars

BZEN Brussels

Vor knapp 2 Jahren kaufte meine Frau ein BZEN Brussels, mit dem wir bereits viele, auch längere Touren unternommen haben. Es gefällt u.a. durch einfache Handhabung auch durch das geringe Gewicht, wenn es z.B. in Bahnhöfen mal Treppen rauf unter runter geht.
Jetzt hatten wir ein Problem mit dem Hinterrad. Nach Kontakt mit dem Service wurde prompt ein neues geschickt!
Wir sind sehr zufrieden mit dem Rad und insbesondere auch mit dem Support.

14 February 2024
Unprompted review

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