While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Bywater Motor Group provide the best customer service and most transparent leasing deals available. We focus 100% on customer service and satisfaction.
United Kingdom
4.3
8 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from Chris who sorted everything out and kept me fully informed throughout, and everything from the comfort of my own home!
Reply from Bywater Motor Group
Thanks Sue, I'm really glad you're happy with everything and thank you again for your business.
Very quick service and support for the car I required
Reply from Bywater Motor Group
Thank you for your review Helen. I’m glad you’re happy with everything.
Got my Volvo XC60 from Bywater excellent service would definitely use Chris again
Reply from Bywater Motor Group
Thanks Paul, we’re glad you’re happy with the car and service.
Perfect, excellent customer service day or night.i wouldn't go anywhere else..thanks again.
Reply from Bywater Motor Group
Thank you Nichola, I’m glad you’re happy with everything.
Service is second to none. I've just sourced my new car from Chris at Bywater Motor group and I'm telling everyone. I've never before had such efficient and friendly service when sourcing a car. Chris is very knowledgeable and supportive from start to finish. I found the whole process very easy and I love the car.
Can't recommend highly enough.
Reply from Bywater Motor Group
Hi Janet, thank you for the review, we’re really happy that you’re happy and the car choice is excellent.
I wasn’t sure Bywater would be able to help me as I didn’t have a lot to spend and I wanted an older car (I thought they just did new). However, I rang Chris and told him what I wanted and he promised to look around for me. Soon after, I had a call to say he had found a brilliant little run around for me and within my budget. Well, I picked it up last week and I am delighted! Excellent customer service, didn’t try to talk me into anything I didn’t want and was a really nice guy.
Have told my sister and some friends at work already and wouldn’t hesitate in recommending Bywater to people who want a second hand, affordable car. Great service, thanks Chris 👍
Reply from Bywater Motor Group
Thanks Jane, we appreciate the recommendations to other people and I'm glad you're happy with your car.
Regards
Chris.
Great service, very honest and reliable. Would definitely recommend.
Reply from Bywater Motor Group
Thanks Jo, I'm glad you're happy with everything.
Fantastic service from Chris, top bloke and got me the car I wanted with no waiting around. Would highly recommend!
Reply from Bywater Motor Group
Thanks Josh, Thank you for all the recommendations you've sent me as well. Much appreciated.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
