I searched for winter tires and found them on this website. The delivery information stated one to four days, but my order, placed at the beginning of January, hasn't arrived yet. This has made me ve... See more
Company replied
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I searched for winter tires and found them on this website. The delivery information stated one to four days, but my order, placed at the beginning of January, hasn't arrived yet. This has made me ve... See more
Company replied
It tok 4 weeks from order to delivery. The communication could be better. The delivery was made right to the door, as ordered. The piggdekks are very good an now I can drive safely.
Company replied
I've been a customer of yours for 6 or 7 months and I'm very satisfied with the different tires I've purchased. The website is very easy to use for ordering and they provide many important details Eac... See more
Company replied
My experience, is that i received my wheels but it over delayed, and there is luck of proper communication between buyers and sellers, therefore pull up the socks otherwise thank you, i received my wh... See more
Byttdekk.com har vært på nett siden 2002 og jobber kontinuerlig med å være i forkant av leveringstider, rekkevidde og brukervennlighet. Vi samarbeider med et stort lokalt lager, hvor vi lagrer over 50.000 produkter, på grunn av dette kan vi raskt sette sammen og levere en stor del av vårt sortiment. Våren 2007 åpnet vi også opp avdelinger i Finland og Norge.
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I've been a customer of yours for 6 or 7 months and I'm very satisfied with the different tires I've purchased. The website is very easy to use for ordering and they provide many important details Each tire is a great deal, shipping is very fast and efficient, overall I will be a customer of yours forever without hesitation

Reply from Byttdekk
It tok 4 weeks from order to delivery. The communication could be better. The delivery was made right to the door, as ordered. The piggdekks are very good an now I can drive safely.

Reply from Byttdekk
I searched for winter tires and found them on this website. The delivery information stated one to four days, but my order, placed at the beginning of January, hasn't arrived yet. This has made me very upset. I appreciate the management sending me an email apologizing for the delay. I understand that sometimes it takes time, but not this long. I'm simply unlucky. I hope my order arrives before the end of winter.
Hilsen fra Hassan

Reply from Byttdekk
After placing an order I never received an order confirmation as informed in the webshop. ByttDekk claims Norwegian email-adresses (online.no) is not supported by their system. As a result I ended up placing 2 identical orders. ByttDekk accepted to take one order in return without cost but it took more than 2 months + leagal action before I finally was refunded. Horrible customer service!

Reply from Byttdekk
I ordered tires and rims on the same time and I only got the tires delivered.
Mabe the rims were oute of stock and will come later but it whud have been nice to get some information from you about the rims.

Reply from Byttdekk
it was said that dekks will come from 3-6 days. After 10 days they accepted my order. After that still waiting. So totally from this time is 17 days. And it's still on the way.

Reply from Byttdekk
Hey i dont know how opinion on this site is So Good about this Company, Just look Google opinion...i will be never buy nothing more from this Company. Waiting 1 month for tires and finaly i got 3x tires from 2024 and 1x tire from 2023 looks like garbage and we got almost 2026. Dont tell story to peoples that is normal selling Old tires loking like one big garbage . BEFORE somebody order from this Company check Google opinion!!!!

Reply from Byttdekk
Ordered online and got the tyres sent to Hurum Dekk.
Tyres delivered in a short time after and i booked a time to get them put on the car. Everything went super smooth.
Impressed that the tyres are new stock 11/25 and we are in week 30/25

Reply from Byttdekk
Half of the recieved rims was damaged when inspecting them. Came with no protection, just a plane cardboard box.

Reply from Byttdekk
I received a defect tire. Byttdekk does not reply telephone, neither responds the email

Reply from Byttdekk
Very long delivery time! Needed to chase up courier to get delivery at home.
I ordered assembled and balanced wheels, but received sensors, tires and wheels separately. The order arrived with a delay of 1.5 weeks.
With the site/company sales department very good comunication,but transport in Norway is sheet. You get old before you get someting ......
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