Bytesized Hosting Reviews 289

I’ve used bytesized for about a decade and have always had great service from them which is why it pains me to write this review.

I’ve had a seed box with them for years. At the start of the month I get an email saying that my account has been suspended and to remove the suspension that I would have to make a payment. I’ve always been current with them so it was quite a surprise. Even more of a surprise that I got zero heads up or notification from them.

I went ahead and checked the account because maybe the last payment didn’t go through. I understand things happen. When I logged in I was baffled. The account balance was showing that I owed what would be the equivalent of 6 months of the service. A pretty hefty fee. I checked PayPal and all of my previous payments went through and cleared. My latest payment was the only one that didn’t go through and it shows that it was canceled by them. I contacted support and they claim that all my payments didn’t go through when I have evidence from PayPal that shows otherwise. They won’t budge and I’m not about to give into bully tactics and pay them.

I don’t want to give them 1 star because outside of this incident I’ve never had any issue. I’m honestly still shocked that they are willing to loose such a long time customer over this. I see my business isn’t wanted so I’ll pack up and move on.

Edit:
They claim that five months weren’t paid. I went through and triple checked every PayPal transaction with ByteSized and my bank account. Everything had been pulled out of my account and cleared on my end. Their claim of missing payments is false. They also never emailed me like the reply claim.

Interestingly enough they did open a ticket for me after I posted this review. The ticket wanted me to compromise and only pay for one month. This is still them getting me to pay them for an extra month. By the time the ticket had been created I had already moved on to another provider. I ignored it. I don’t reward dishonesty with extra money. Even worse is that I was invoiced for this month despite my account being shut down.

I don’t know what happed but they have changed. Stay far away from ByteSized.

Edit part 2: I was going to just let things go because I'm not a fan of stirring up drama. I was going to make an edit when their last edit lied about the "multiple contact" attempts. I didn't as it serves no real purpose other than just he said she said. I'm trying to be the bigger person and just move on from this rather than being immature trying to have the last word. There have been some new developments that have forced me to make an amendment to this adventure. After the account was suspended due to their false claim that I owe the money I decided to just let the account stay closed. I wasn't about to pay them twice for the same service. Today I get an email from them for an invoice for the past two months where I did NOT have any service. At this point they are just charging me for the sake of charging me. Apparently my box was still active even though I couldn't do anything with it due to being suspended. I was able to login and delete the box. Deleting the box did delete the two invoices. It's a little annoying as they are okay with billing for zero services rendered.

Current checklist of what Bytesized did wrong:
Tried to charge me a second time for 6 months a service.
Lied about payments that were made.
Lied about communication.
Tried to charge me for 2 months of service I didn't get.

I'm sure they will update their edit to add more lies. I'm leaving the review here. Believe what you want. This is what happened to me and you have been warned.

I had been looking for a reliable Plex host for quite some time. Bytesized Hosting seemed easy to use and reasonably priced, so I tried it out. It has been worth every penny and I wish I had done it sooner! The service is reliable, simple, feature-rich, and affordable. On the rare occasion that there has been an issue, the support team was there to quickly resolve it. I cannot recommend Bytesized enough!

Great service all at a reasonable price. Not had any issues so far and everything is pretty simple to use even for someone who isn't great with this sort of stuff like myself

Been using one of their servers for a few months now. It's proving to be great to use as backup, storage, and to stream from anywhere. The external space is really helpful, and knowing it's managed means never worrrying about crashes or data loss.

Quick speeds and a good uptime. Only had one issue when a drive crashed unexpectedly but they were able to get me up and running again and it was quick to get everything set back up.

Excellent service. I used them for a few months to set up a plex server that worked flawlessly.

Good service

This service has been amazing and exactly what I was looking for. I wanted to move from a physical setup to something cloud based and scalable. Bytesized provides the perfect set up that is incredibly easy to use. Customer service and support are also very responsive.

Great range of apps available at a great price. works well with NZB360

Excellent service - I have a virtual plex server, all so efficient. A couple of tech support tickets I rasied when I had done things incorrectly were ansered very promptly & courteously. No fuss billing. I even went over my storage, and I was given time to sort it. So goo.

Fantastic host. Easy app installation, 10gbit network, always good connection and very helpful staff. Bytesized is the only hosting solution you'll ever need, all for a fair price.

I have been a customer of Bytesized for several years now and i can only Highly recommended!

AWESOME File Storage and PLEX streaming platform. I LOVE IT! Never used anything like this before.

I tried a couple of similar services before settling for bytesized hosting. It has been very smooth and reliable with great customer support.

Simple to use, and properly customizable.

This is the best site ever. I started with a VPS but that was too expensive, so I looked for an alternative and found this cool site. I really hope this site will be in this world forever. Today I would not be able to live without it.

A perfect little box for storage, torrenting and to use as a Plex server. Sure, it doesn't let you install apps like other hosts do, but for the price and features, it's excellent.

I've been using it for 6 months now. This is so much easier than setting up/maintaining your own linux server. Granted, there were some headaches in the beginning BUT their support team always got back to me within a few hours. This is a great service.

no dramas - easy and it works :)