Bymollie Reviews 61

TrustScore 2 out of 5

1.9

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Rated 2 out of 5 stars

Boots are lovely but needed to send back and get smaller size, you have email to be able to return them which I did but have had nothing back, so am stuck with a pair of boots that are no good, very... See more

Rated 1 out of 5 stars

Ordered an item from this website was sent back due to my own fault for not providing house number. Then paid additional fee for shipping again the parcel was then sent back I’ve emailed numerous time... See more

Company replied

Rated 1 out of 5 stars

I placed my order on a Tuesday and I paid extra for next day delivery as I was going abroad on the Saturday (I live in London but my location says Greece as that's where I am currently). The package... See more

Company replied

Rated 1 out of 5 stars

Completely scammed my friend, the item fell apart before it was even worn, the company took ages to reply then asked her to return it, when it arrived they emailed her saying it was outside their retu... See more

Company replied

Company details


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1.9

Poor

TrustScore 2 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Amazing quality amazing prices

Honestly my favourite brand at the minute! just like Zara at a fraction of the price i could genuinely have everything! The lady who runs the business is super friendly and goes above and beyond in her customer service messaging me when items are back in stock, I feel like she knows my style down to a T. Could not recommend enough and cannot wait to shop again :)

4 May 2021
Unprompted review
Rated 5 out of 5 stars

Amazing!!!

Amazing quality for such a good price!! Absolutely love my leggings!! Also quick delivery!

2 May 2021
Rated 5 out of 5 stars

Nothing but positivity

Amazing customer service, really quick and thoughtful replies & also willing to help with any queries. I ordered the beige puffer jacket as well as the vegan black jacket and I LOVE THEM. As soon as they came they were on and worn. With all the restrictions in place, eating outside with that beige puffer keeps you nice and toasty. Highly recommended this brand, I will stay a future shopper :-) thank you mollie xxx

27 April 2021
Rated 5 out of 5 stars

Amazing!

Thank you for my beautiful co-ord! The quality is amazing I am over the moon thank you!

27 April 2021
Rated 5 out of 5 stars

I love this shop!

Great service, I have ordered a few times, when returning an item the store was extremely helpful when i messaged - they were really responsive to messages and my refund came within days. Just recieved another order and I love it, shipping is fast and the items always look exactly like the website. I could not recommend this shop enough!

12 March 2021
Rated 5 out of 5 stars

I needed an outfit last minute for my…

I needed an outfit last minute for my nans birthday brunch and i contacted mollie personally on her shops insta page for help with sizing and also shipping the outfit on time. She was the loveliest person I’ve ever spoken to!! So professional and helpful! And to top it off the outfit was gorgeous and of amazing quality ! I will definitely be buying from here again. X

12 March 2021
Rated 3 out of 5 stars

The item came in good time however when…

The item came in good time however when opening there was a very strong smell coming for the piece of clothing. I would have also liked for the item to have silicon lining so it doesn’t fall off of me. However the item looks very nice on and once washed the smell went away.

12 March 2021
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Reply from Bymollie

Hello! Thank you so much for your review. The smell would of been from the packaging the item is kept in in storage to prevent it from any damage before it is sent out. I am happy to hear that this smell has come out in the wash and that you like your new top. Thank you very much for your order and support- Mollie

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