This insurance is largely based on mileage,(assuming you are a safe driver and don't have any, or many, bad experiences whilst driving) so it strikes me as being rather a fair way of determining month... See more
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By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easier than ever.
Contact info
PO Box 882, Surrey Street, NR7 7EX, Norwich, United Kingdom
- 0330 088 3838
- hello@bymiles.co.uk
- bymiles.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Been insured by miles 5 years
Been insured by miles 5 years, always been good communication, been stress free experience the couple of times I've dealt with them, originally chosen them because they were cheap.
Excellent service
Excellent service. Kept fully informed throughout. Easy process. Polite.
benefits me to be insured by By Miles
I drive very little and I only pay for what I drive so it benefits me to be insured by By Miles
Amazing communication and so easy to…
Amazing communication and so easy to navigate.. recommend 100%
You know exactly what you're paying for
ByMiles makes it nice and clear exactly what you're paying for and their app is so easy to use.
Very nice service.I would like to…
Very nice service.I would like to recommend everyone thank you
Excellent Support When Needed!
Finbar was helpful from the off, consistent in providing ongoing & excellent support!
Very good customer care
Very good customer care. Excellent doing usiness with you.
Excellent Insurance Company
From the start By Miles have been the very best. The Staff are really good and relate everything in layman’s terms.
I would recommend them with confidence .
incident
Helpful and patient with all my questions, as this was my first incident and was not quite sure about what is it that I needed to do
Great insurance had no problems with…
Great insurance had no problems with anything it was great to being able to use the service and paying monthly.
Get yourself signed up to these guys.
I’ve been with ByMiles 3 years running now. They are unbeatable price wise and service has been outstanding throughout. I’m a low miles driver and there are too many insurance companies out there charging far too much considering the lack of annual miles doen. Bymiles has a fair system where you can actually pay for the miles you do keeping insurance costs down. The instant chat service (between the hours they operate) is great as I’ve been able to get answers right away without having to wait around forever to respond like with so many other companies I’ve dealt with. Overall a great experience and I cannot fault them. I haven’t had to make a claim so cannot share any views on that but for what I’ve needed them for so far am happy and would highly recommend them. P.s this is not a paid ad just an honest review from a nobody.
Tracker Issue
I would like to add that the support I received from By Miles was excellent. Their responses were clear, timely, and very helpful throughout the process, which made resolving the issue straightforward.
Very quick response
Very quick response. Explained everything I needed to know .
Cheapest deals I know of
Cheapest deals I know of, you get an app to manage the policy and contact customer support
I am hoping that By Miles will do as…
I am hoping that By Miles will do as they say and refund me any overpayment due at the end of my contract. I really like the idea of paying for the miles i drive in the year of my policy. I'm disappointed that my insurance will not be renewed when it is due. Other than that I have had no problems being insured with By Miles.
Extremely quick and solution geared…
Extremely quick and solution geared interaction. Highly professional and friendly
Great company great prices and…
Great company great prices and absolutely great customer service
Excellent service
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