byKALLEVIG Reviews 

1,552
TrustScore 4 out of 5

4.0

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Rated 2 out of 5 stars

I’ve had an electric desk for 4 years. Now I’m getting an Er3 message and the desk will no longer rise. Tried contacting ByKallevig by phone, left in queue at position one for over 30 mins. No respons... See more

Rated 5 out of 5 stars

Our Order No BKE38851 Refund greatly received against delivery charge due to early delivery issues. Chairs are exactly as expected. We were so pleased with them we recommended the Company to oth... See more

Rated 5 out of 5 stars

Customer service was amazing throughout - advising before purchase and helping with order. Chairs arrived quickly and look great. One of the chairs was wet and visibly watermarked due to one of the de... See more

Rated 5 out of 5 stars

Fell in love with the pictures and description of the Wishbone Chairs on your excellent website, just had to have them! Really struggled to choose which colour but finally chose the oak. Just love the... See more

Company details

  1. Home & Garden

Written by the company

If you are looking for great designer chairs and beautiful furniture for your home or trade, then you have come to the right place. At byKallevig you can choose from a wide range of modern & contemporary furniture, lighting, and artwork to create the perfect mood and ambience in your home, restaurant, hotel or office.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(1,552)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Order process not very good as there…

Order process not very good as there was no confirmation payment had gone through. I reordered and ended up with 2 orders! Then i had to ask for a cancellation resulting on 3-7 days for a refund back to my credit card.

19 July 2023
Unprompted review
Rated 4 out of 5 stars

Very happy good quality chairs

First time using this company.
Very happy,
my chairs are just as shown on their site.
Communication was good but I did have to use their chat to chase as there wasn’t any delivery information from them or DPD.
The chat was excellent and I was left fully informed and chairs promptly arrived the next day.

12 July 2023
Unprompted review
Rated 1 out of 5 stars

I’m sorry to say I’ve not had a good…

I’m sorry to say I’ve not had a good experience with this company. Not only was the wishbone chair I purchased extremely uncomfortable but returning it has proven strangely difficult. I still haven’t received a refund and customer service won’t respond to my emails. I would never deal with this Kallevig again.

Additional: Although Kallevig were well aware of how upset I was with their unprofessional behavior, it’s curious they waited months and months to address it — presumably because they thought I would allow my review to be removed. Once again, I stand by every word I wrote. My order number, referenced in their emails to me, is BKE37699.

12 July 2023
Unprompted review
Rated 1 out of 5 stars

1.5 months for a refund! Couldn't locate the returned items in their WH!

I had a disappointing experience with byKallevig that left me more than dissatisfied!
I decided to return a set of chairs due to a color mismatch with my existing furniture and also because there were tiny marks and dents on the wooden parts upon delivery.
I followed their return instructions diligently, but they couldn't locate them in their warehouse for over a month.
The refund process was disappointingly slow, taking a frustrating 1.5 months to complete where I have to email the customer service every few days. Such a delay in return/refund process and lack of communication by customer service is unacceptable by industry standards.
I wouldn't recommend this company

3 July 2023
Rated 5 out of 5 stars

Thank you

Thank you, your company’s site is easy to navigate, products are displayed clearly and attractively, and your sales prices are very much in my budget.

9 July 2023
Unprompted review

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