☀️You introduced me products, that I would never know about and how great they are. 💅💄My skin is very pampered, I cannot use just any random cosmetics, but your selection is perfect and never made a... See more
Company replied
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See what reviewers are saying
Everything is simple and the products are amazing, and this whole system is so great: you get amazing products in a cute box! and i like to keep it a surprise what i get, i dont check what products th... See more
Company replied
I've been ordering Goodiebox for a few months now. Yes, they have some issues with delivery however products are amazing. I tried so many new great products so far that I'd never discovered myself. Cu... See more
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It would be nice to get decorative cosmetics too. Some products are too comedogenic despite the fact that they are eco-friendly and vegan. I'll think about whether it's worth continuing to use boxes
Company replied
Company details
About Goodiebox Suomi
Written by the company
Goodieboxin missiona on inspiroiva naisia ympäri maailmaa ottamaan aikaa itselleen – ilman syyllisyyttä. Me rikomme sen kulttuurin, joka saa naiset jatkuvasti pahoittelemaan, ja sanomme: sorry not sorry! 🔥
Goodieboxin tilaajana saat joka kuukausi huolella valitun kokoelman kauneustuotteita, jotka yllättävät ja ilahduttavat.
Jokainen boksi on täynnä upeita tuotteita, joita voit kokeilla, löytää ja rakastaa 🌟 Esittelemme uusimmat trendit ja suosituimmat brändit kauneuden maailmasta 💄💋 – jokainen boksi on koottu suurella rakkaudella ja huolella.
Ihana Team Happiness -tiimimme on aina valmiina auttamaan. Nopein tapa ottaa meihin yhteyttä on chatbotin kautta sovelluksessa tai verkkosivuilla. Voit myös tavoittaa meidät sähköpostilla, Facebookissa tai Instagramissa 💌
Utelias? Lue lisää verkkosivuiltamme ja sukella Goodiebox-maailmaan.
Contact info
Artillerivej 86, 2300, København S, Denmark
- hello@goodiebox.fi
- bygoodiebox.com/fi/fi
4.0
Great
437 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything is simple!
Everything is simple and the products are amazing, and this whole system is so great: you get amazing products in a cute box! and i like to keep it a surprise what i get, i dont check what products the Goodiebox contains which i’m ordering. And the customer service is also very VERY pleasent!
1 April 2026
Unprompted review
Reply from Goodiebox Suomi
This review truly made our day 💖
We’re so happy that you’re enjoying the "element of surprise"—there’s nothing quite like the excitement of opening your box without knowing what’s inside!
It’s also wonderful to hear that our system feels simple and that you’ve had such a great experience with our customer service. Our Team Happiness is always here to make sure your journey is as pleasant as possible. Thank you for the kind words 💌
☀️You introduced me products
☀️You introduced me products, that I would never know about and how great they are. 💅💄My skin is very pampered, I cannot use just any random cosmetics, but your selection is perfect and never made any troubles to my skin ❤️and those boxes are keeping my cosmetics in order. Thank you :)
26 March 2026
Reply from Goodiebox Suomi
This review truly touched our hearts! ❤️
We know how hard it can be to find products when you have sensitive skin, so hearing that our selection has been "perfect" for you is the best news ever. We love being your guide to new beauty gems, and we're so glad the boxes are helping you stay organized too! Thank you for being such a wonderful part of our community. ☀️💄
Very good Goodiebox!
The box was better than I've ever imagined! Very good quality of products and only one mini size. I love all of them and can't wait my next box to come!🩷
13 February 2026
Reply from Goodiebox Suomi
You have no idea how happy that makes us. 🤩
Hearing that you're satisfied with the goodies has made our day, thank you so much for the review! We can't wait to deliver the next box, and hope you'll like it just as much, if not more. ❤️✨
Not all deals are available in Finland
8 January 2026
Reply from Goodiebox Suomi
Thank you for sharing your experience here, Olga! When we run certain campaigns with offers and discounts, these are available across all markets that our products and services are available in. This means that they should also apply to boxes and product orders from Finland. 👀
Team Happiness has already reached out to you to ask for more information about your case, so everything will be sorted soon. We hope you like the goodies and that they're helpful in taking your self-care routine to the next level!! 💯
Fun way to treat myself and try new…
Fun way to treat myself and try new products!
I think the quality and selection of the products is really good, and I love the packaging - I am actually using the boxes as a mini shelf unit for my cosmetics as they are so pretty :)
4 November 2025
Reply from Goodiebox Suomi
So lovely to hear! 💖 It’s great that you enjoy both the products and the packaging – using the boxes as a mini shelf is such a clever idea! ✨
I couldn’t pickup the July box and I…
I couldn’t pickup the July box and I didn’t even get a message from you asking if I wanted it back or not. You just kept the money and didn’t even try to send it back to me. Some products are not very good, and there’s no easy way to evaluate them.
18 August 2025
Reply from Goodiebox Suomi
Hi,
thank you for your feedback 🌺
We are sorry to hear that you have not been able to pickup your July box. We have sent you the box-return email at that time, but sometimes these end up in the spam unfortunately. We have reached out to you again and we are eagerly waiting for your response 🙏
Hope to hear from you soon! 😇
It would be nice to get decorative…
It would be nice to get decorative cosmetics too. Some products are too comedogenic despite the fact that they are eco-friendly and vegan. I'll think about whether it's worth continuing to use boxes
2 August 2025
Reply from Goodiebox Suomi
Hi,
thank you very much for your feedback.
We make sure to forward the feedback to the correct team and we hope you have still found some nice and suitable products for you in the boxes. 🌺
everything worked well and the products…
everything worked well and the products were interesting and wonderful. customer service is friendly and helpful
31 July 2025
Unprompted review
Reply from Goodiebox Suomi
Thank you so much for your lovely feedback! 💚 We're thrilled to hear that everything went smoothly and that you enjoyed the products. It’s also wonderful to know our customer service could be there for you – we’re always happy to help! 🥰 We can’t wait to surprise you again soon! ✨
I look forward to my goodiebox each month. It's fun to receive and to pamper yourself on the hard days.
I receive my goodiebox each month on time and I like the different products picked out each month.
24 May 2025
Reply from Goodiebox Suomi
Hi,
thank you for you review ❤️
We are very happy to hear that Goodieboxes have been enjoyable surprises for you.
We wish you a nice summer 🌸
Reply from Goodiebox Suomi
Hi,
thank you for your feedback💌
We are very happy to hear that Goodieboxes have had nice products for you and that you like discovering new beauty favorites🎁
We wish you a lovely spring🌻
Reply from Goodiebox Suomi
Thank you for your feedback! 😊 We're thrilled to hear you enjoy the selection and quality of the items! 💛
Reply from Goodiebox Suomi
We're really sorry to hear about your experience, and we certainly want to resolve this issue for you. It’s not our standard to send out damaged or incomplete items! 🙇🏻♀️
Could you please contact us directly via email at hello@bygoodiebox.fi, or through our social media channels? 🙏🏻
We'll make sure to look into this and find a solution for you. Thank you for bringing this to our attention, and we apologize for the inconvenience! 💕
Reply from Goodiebox Suomi
Hi there Olena! 😊
Thanks a lot for your positive feedback! We’re thrilled to hear that you had a good experience with us. If there’s ever anything more we can do to make it even better, feel free to reach out! ✨
Looking forward to surprising you with more great products! 🌸
Reply from Goodiebox Suomi
Hi Daniele 💝 Thank you for you nice words, we are glad to hear that you enjoy Goodiebox 😇💞 Happy spring to you 🌺
Reliable and exiting service
Reliable service! Issues always fixed with swiftness and kindness 😊
1 January 2024
Unprompted review
Reply from Goodiebox Suomi
Hey Aino 😇 Thank you for the lovely review 💖 It is our pleasure to provide our lovely members with the best service we possibly can 🙏😍
I have loved my monthly boxes
I have loved my monthly boxes. I get my money's worth, found new favorite products and got to try products that I wouldn't otherwise be able to afford to try.
14 February 2024
Unprompted review
Reply from Goodiebox Suomi
Hi Elisa 😊 Thank you for your kind words! 💌 We are so happy to hear that our concept works- you are not paying huge amounts of money for your beauty products AND you find new and exciting favorite beauty-goodies 💞
Generally content about it
Generally content about it. To improve is how repetitive the products are (I lost count of how many dry shampoos I’ve got) and the delivery problems they had.
11 October 2023
Reply from Goodiebox Suomi
Hi Ana,
Thank you for your feedback 💙
I understand that products from the same product group may not be nice to get especially if they are something one does not use themselves 🙏 However, this does line with our concept and principal of offering our members a large pool of products to try and a possibility to find their own favourites from ✨
For the delivery issues I want to apologise. These should not happen and we are working closely with our carrier and with our delivery partner to fix all the delivery issues we face as fast as possible 💙 Always when there is an issue with your delivery or delivery time, you should contact Team Happiness (hello@goodiebox.fi) to get help and answers 💪
I hope you have a wonderful weekend there Ana ☀️
Sincerely,
Roosa / Team Goodiebox
Reply from Goodiebox Suomi
Hi Sanna,
Thank you so much for your review 🥰 We'll try to keep up the good work and keep sending you awesome boxes every month! 💪
Have a wonderful August ☀️
Kindly, Team Goodiebox
Fixed delivery issue
28 June 2023
Unprompted review
Reply from Goodiebox Suomi
Hi Maria,
Thank you for your review 💖
We are happy to hear that your delivery issue got fixed ☀️ If you need any further help, our team is always here for you!
Have a great Thursday 🌸
Kindly, Team Goodiebox
Fraudsters!!!
Fraudsters!!!
On 16.05.23 goodierbox withdrew 7.95 euros from my account for delivery. What did he get me, I don't know, air? I am no longer your client! When I paid for the last box, I paid for shipping. Refund my money immediately!!! I already wrote about this in support a week ago and did not receive a response. The first time I encounter theft! And remove my credit card details from my account. It works in such a way that I can't do it myself!
16 May 2023
Unprompted review
Reply from Goodiebox Suomi
Hi Irina!
I apologise for your bad experience 💜 Sometimes if you have very recently cancelled your subscription or you have an outstanding payment, your payment event might show on your account information some days later than you have cancelled and this is completely normal, but without seeing your account information, we cannot be sure 🙏
Please help us find your account info by leaving your contact details here and we shall contact you as soon as we can, or you can write to us at hello@goodiebox.fi as well 🦋🌸
I want to deeply apologise if this is an error on our behalf, but I am sure that we will find out why this has happened and will solve it together 😊
Have a wonderful day there Irina ✨
Kindly, Team Goodiebox
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