Completely apart from their amazing product, I'm absolutely stunned by their Customer Service! People working there definitely know how to make and keep clients happy and satisfied. They're extremel... See more
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See what reviewers are saying
I’m a new customer at Goodiebox, and I’m really happy about it. You get the opportunity to try a lot of products / brands for a relatively small amount of money- ingenious principle! At the same time,... See more
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There is always eyeshadow and /or lipstick products in my box. As I don't use any makeup products I just throw them out. I like the idea of trying new cosmetics - especially face care, but every tim... See more
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Both my August and September boxes were sent by DAO to my old address. I contacted Goodiebox' customer support and they handled the issue so well! They even sent me an extra box for the trouble! 💯... See more
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Company details
About Goodiebox Danmark
Written by the company
Goodiebox har som mission at inspirere kvinder verden over til at tage tid til sig selv – helt uden dårlig samvittighed. Vi bryder med den kultur, der får kvinder til konstant at undskylde, og siger: sorry not sorry! 🔥
Med Goodiebox modtager du hver måned en nøje sammensat samling af beauty-produkter, der vil overraske og begejstre dig.
Hver boks er fyldt med ekstraordinære produkter, som du kan opdage, prøve og elske 🌟 Vi præsenterer de nyeste trends og mest populære brands inden for beauty-industrien 💄💋 og sammensætter hver boks med stor kærlighed, omhu og opmærksomhed.
Vores fantastiske Team Happiness står altid klar til at hjælpe dig med spørgsmål. Den hurtigste måde at kontakte os på er via Chatbotten i appen eller på vores hjemmeside. Du kan også nå os via E-mail, Facebook eller Instagram 💌
Nysgerrig? Læs mere på vores hjemmeside og oplev Goodiebox-universet.
Contact info
Artillerivej 86, 2300, København S, Denmark
- hello@goodiebox.dk
- bygoodiebox.com/dk/da
4.1
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great customer service!
I have been a customer for several months now and always very satisfied. The boxes come in time, properly packaged and nothing opened or broken. Except the last box, the jade roller came broken but in only an hour after contacting goodiebox they quickly answered and were friendly. I was sent a new one within a day! Customer service is great, really love this company!
18 August 2020
Unprompted review
Reply from Goodiebox Danmark
Hi Xena,
Thank you so much for your sweet review of us, it truly warms our hearts! ❤️
We're glad to hear that you enjoy the boxes and that we have been able to help you out with a quick and good solution for the jade roller 🤗
I wish you a wonderful day! ☀️
Kind regards
Sara
Team Goodiebox
Almost too Goodie to be true!
I came across Goodie Box during lockdown, I thought the goodies looked interesting, so for fun I ordered one. Receiving the first Goodie Box in Lockdown was so exciting. My 13 year old daughter and I immediately starting trying the goodies and deciding who should get what. Each subsequent goodie box has been a joyful and bonding experience for us in a really challenging time. The goodies introduce new ideas and concepts of beauty care and are fabulously good value. Proper sized and not samples. And yes, my daughter gets most of the contents, although sometimes I say ‘That is for wrinkles!’
14 August 2020
Unprompted review
Reply from Goodiebox Danmark
Hi Sarah,
This is so amazing to read! We're so glad to hear that you and your daughter both enjoy receiving the box together every month and that it has become a bonding experience and a small light in these hard times 🥰
This is excactly what it's all about, bringing happiness and giving you the opportunity to try out potential new favorite products, that you may have never found otherwise 📦
We can't wait to send more amazing products your way and hope that you will love the boxes we have in store for you! 🙌🏼
I wish you both an amazing week!
Kind regards,
Sara
Team Goodiebox
The best €20 I spend every month.
9 July 2020
Unprompted review
Reply from Goodiebox Danmark
Hey Amy,
Thank you very much for the great review! 🙏🏼
I am glad to hear that you have had a good experience with us and that you are happy with your boxes.
I hope you are looking forward for the next box! ❤️
Have a lovely day! 🌸
The best regards
Stine,
Team Goodiebox
Value for your money
Beautiful box with beautiful products inside. Definitely worth every cent.
9 June 2020
Unprompted review
Reply from Goodiebox Danmark
Dear Belinda
Wow! Thank you SO much for your review, and the 5 stars 🤩💜
We're so glad that we're able to open up your eyes for new products every month❤️you deserve each and every one of them! 💄
We're always ready to help if you need anything!
Have a fantastic day ☀️
Silva
Team Goodiebox
Goodiebox
Goodiebox - time for ourselves 😃😃
I really like to get the box every month 😊 recommended!!!
You won’t be unsatisfied 😊
28 May 2020
Unprompted review
Reply from Goodiebox Danmark
Hi Vilma!
We are so glad to hear that you look forward to receiving the box every month! Thank you for sharing that 🥰 We love sending you a lot of selfcare products so that you can enjoy a little "yourselfishness" time once in a while ☀️Or at least we hope you do!
Thank you for the 5 shining starts! It warms our hearts ❤️
We wish you a great weekend
Greetings and hugs
Sofie
Team Goodiebox.
Treat yo self!
I can highly recommend Goodiebox! The products are amazing, the price is only 169 kr. a month (for products worth more than 500 kr.) and the team is so sweet and professional - what's not to like? :-)
25 May 2020
Unprompted review
Reply from Goodiebox Danmark
Dear Anna,
Thank you so much for your super sweet recommendation 💞
We are glad you love our concept 🤩
We are always ready to help with ANYTHING if needed.
Have a great day, and take care 🌸
Best regards, Anne Louise Team Goodiebox 💞
Best service ever
Best service ever! Can highly recommend, not just because their boxes are AMAZING, but they answer requests very fast and always in a positive manner.
Do yourself a favor and become a customer today! :)
20 March 2020
Unprompted review
I LOVE Goodiebox!
I LOVE Goodiebox!! It is my favorite time of the month, getting that special surprise box feels like Christmas all over again.
I can and always do highly recommend Goodiebox to everyone as it brings joy. All the boxes that I have received during the last 3 years ahve allways been a success and they give me the possibility to find new products that I might not find otherwise. Many of these products are now my faveroite everyday products.
Keep up the good work and thank you for spreading joy!
14 March 2020
Unprompted review
Reply from Goodiebox Danmark
Dear Aicha,
Wow!!!! Thank you so much for your review❤️🙏🏼 it really warms my (and all of Team Goodiebox's) hearts reading your review😍
Even more WOW that you've now been a member for 3 years! That's incredible, and I'm just so happy that you love our concept and all of the products you receive ☀️🌸Our wonderful partnerships team work SO hard to find the newest, best and most coveted products so that we can treat and surprise all of you, and it makes it all worth the while when we receive a review like yours🙏🏼🤩
We work hard every day to deliver the best service, and make sure that you and ALL of our wonderful members remember to take care of themselves, and enjoy their daily (or more than once a day) #metime ❤️
Thanks again for your review☀️I hope you have a fantastic day, and remember to take care of yourself, and all of your loved ones during this uncertain corona time 🌸❤️
All the best,
Silva - Team Goodiebox
Treat yo self!
Love getting a Goodiebox every month! I get both the skin-care and make-up boxes and have been happy with the majority of the products I've gotten. I have had a couple of delivery issues (not directly Goodiebox's fault), but the support team has always been very attentive, taken my complaint seriously and solved the problem in a timely manner. In fact, I think you'd be hard-pressed to find a nicer or more effective support team :) I would (and have) recommend this service to anyone. Treat yo self! :)
27 February 2020
Unprompted review
Reply from Goodiebox Danmark
Dear Shea,
Thank you so so so much for your kind review - it truly means the world to us 🌎🙏🏼😍 And of course THANK YOU for the five stars 🌟🌟🌟🌟🌟
We're thrilled to hear that you're happy with your products and self-indulgence 💝 And we're absolutely over the moon about your mentioning of our customer service 💕 Our wonderful members mean everything to us and we always try our hardest to help in any way that we can - and it's just amazing to hear that you've felt that when you've needed us 🙏🏼
Please, let us know if there's anything we can help you with!
Have an amazing day 🌸Aaaand - treat yo self 💁🏼♀️
Kind regards,
Camilla
Team Goodiebox
Super god service!
19 February 2020
Unprompted review
Reply from Goodiebox Danmark
Kære Ulla,
Tusind tak for din rigtig søde anmeldelse og de 5 flotte stjerner 🌟
Det sætter vi virkelig stor pris på. Kontakt os endelig hvis der er noget vi kan gøre for dig!
Ha' en super dejlig weekend! ❤️
De bedste hilsner Anne Louise, Team Goodiebox
Great
Really like the content of the boxes and the support is really good. However I could do without the 7 emails sent the first 7 days of the subscription.
17 February 2020
Unprompted review
Reply from Goodiebox Danmark
Dear Elin,
Thank you so much for your review! 💕
We're really happy to know, that you like our boxes and we're so happy to have you as part of the Goodiebox Family! 🌺
We also really appreciate your feedback about the e-mails and will, of course, take that into consideration going forward. Thank you! 🌟
We look forward to treating you with the February box which is just around the corner. We hope you'll love it! 🎁
Please don't hesitate to let us know if you have any questions - we're always happy to help!
Wishing you a lovely day.
Very best,
Caroline H.
Team Goodiebox
Reply from Goodiebox Danmark
Dear Leah
Thank you so much for your kind words and 5 stars! 🌟 We cannot explain how much this means to us 😍🙏
We're so happy that you're a part of our Goodiebox family and already look forward to treating you with more goodies in the future 🌟We're sending out our January box next week and we can't wait! We hope you'll love it 🎁🌺
If you ever have any questions or just in need of a little chat, please don't hesitate to contact us. We would love to hear from you 🌸
Have a fantastic day 😊
Very best,
Caroline H.
Team Goodiebox
Fantastic customer service - Sofie rullz ❤️
Always friendly, helpful and informative and most importantly very personal - kudos to the marketing & customer facing teams. I work in marketing myself and know how much this means nowadays. I made a mistake and paused my subscription until December instead of November so couldn't get the box I wanted. And guess what? They solved everything for me in a very professional and nice way, after I explained that I messed up the pause period - so I will be receiving the December box after all. Thanks guys! That's what good customer service should look like - super nice to be treated with so much empathy ❤️
10 January 2020
Unprompted review
Reply from Goodiebox Danmark
Dear Mianda,
Thank you, thank you, thank you for taking the time to write a review 🙏🏼 We really appreciate it! And of course, thank you so much for the 5 stars - we couldn't be happier to read your feedback 💗
Also, we are just over the moon about the fact that you mention our customer service in your review! Our members are always our number 1 priority, so we do our best to answer everyone of our wonderful members in the best way possible 😘 And we're just so happy to hear that you have felt this ❤️
Please, let us know if there's anything we can help with in the future!
Have the best day 🌟
Kind regards,
Camilla
Team Goodiebox
Goodiebox is a great concept.
Goodiebox is a great concept.
It gives the chance to discover new products that otherwise there is a high chance you wouldn't have come across. Every month I find some products that become my favourite and also some products that end up presents for my friends. The overall quality of the products is very good and I definitely believe is worth every penny.
I would love to contain more skincare products( especially face creams) but that's my personal preference.
3 January 2020
Unprompted review
Reply from Goodiebox Danmark
Dear Georgiana
Thank you so much for your review and the 5 stars 😍🌟 We deeply appreciate every single one of them!
We love to hear how you discover new products and brands every month, that is one of our main purposes - to introduce you to exiting and new products, which hopefully can become part of your daily rutine! 🙋🏼We try to give you a great value for your money every month, so it makes us happy to hear, that you think it is worth every penny!
I will definitely forward your feedback/wish concerning more skincare products! We try to vary the products from month to month, so maybe you will be satisfied by one of the following boxes ☺️
I wish you a great day, and once again thank you for your review 👏🏼
All the best,
Thea
Team Goodiebox
Outstanding customer service
Outstanding customer service!
Had some questions and misunderstanding, but that was clarified in a very efficient and friendly way. Communication was clear and the problem has been solved quick.
Plus, I like the products.
11 December 2019
Unprompted review
Reply from Goodiebox Danmark
Dearest Katarzyna,
Thank you so much for your lovely recommendation and the beautiful stars ⭐🙏
We are so happy that we were able to help you with your questions and misunderstandings ❤️
You are always more than welcome to give us a call 📞
I wish you a wonderful day!
The best regards,
Laura
Team Goodiebox 🌸
Lost package - problem solved
For the first time in 5 months, a mistake has happened and my package hasn't arrived in time. I contacted Goodiebox, and Sofie discovered qucikly where the package was and she solved the problem by sending another one in order for me to have it faster instead of waiting for the initial one.
Goodiebox could improve they supply chain, but I understand mistakes like these can happen because more companies and transport are involved. They don't control every part of the process from point A to B. But what they do amazingly is the customer service. They know exactly how to deal with people. I repeat, my experience with GB was through Sofie, so I would like to thank her for helping and all the quick replies she offered. I got my package this morning and I am very happy with it :)
Keep up the good the good work, GB!
3 August 2019
Unprompted review
Reply from Goodiebox Danmark
Dear Diana,
Thank you so much for your review and the five stars. 😍
I'm sorry to hear that you didn't receive the box the first time around. That is not at all the service we strike for. With that said, I'm happy to hear that you had a good experience with our customer service and that my colleague, Sofie, could find an excellent solution for you both. 🙏
Thank you for your feedback about our supply chain. We always want to improve, and I will share the feedback with the rest of the Goodiebox team.
Enjoy your July box 😍 And have a lovely and sunny week 🌞
Best,
Clara-Sophie
Team Goodiebox
Goodiebox har lækre produkt
Goodiebox har lækre produkt, god service til deres kærlig medlemmer.. Derfor jeg anbefaler dem til alle der er ikke en medlem nu.. Don't take so long to decide. BE A MEMBER NOW AND BE ONE OF THE HAPPY ONE LIKE ME..😊😊
7 June 2019
Unprompted review
Reply from Goodiebox Danmark
Kære Jovielyn,
Wow, sikke da en dejlig anmeldelse fra dig 🙏🏼Tusind tak for det - det sætter vi virkelig stor pris på ❤️
Vi er meget glade for, at du mener vi fortjener 5 fine stjerner ⭐️Dem tager vi virkelig til os!
Hvor er det bare dejligt at høre, du synes du modtager nogle lækre produkter i dine bokse 😍Vi glæder os meget over, at du har lyst til at anbefale os til alle der endnu ikke er medlemer. Vi elsker nemlig at forkæle og skabe en masse glæde i hverdagen 🎈Så tak fordi du er medlem og fordi vi må forkæle dig hver måned 🎁
Jeg ønsker dig den skønneste dag!
De bedste hilsner
Caroline G
Team Goodiebox
Reply from Goodiebox Danmark
Kære Jeanette
1000 tak for de store ord! 😍De varmer helt ind i vores goodie-hjerter ❤️
Vi er utroligt glade for, at du har valgt os som din månedlige beauty-"pusher" og vi glæder os allerede til at forkæle dig endnu mere i denne måned, når vi sender den lækre aprilboks ud 🙏
Du får et ønske om en god weekend og 5 stjerner tilbage herfra 🌟🌟
De bedste hilsner
Caroline H.
Team Goodiebox
The best
The best. I like all what inside in box. Very nice to get box to door every month in morning
3 April 2019
Unprompted review
Reply from Goodiebox Danmark
Dear Luliia
Thank you SO much for your nice review and for the 5 stars you think we deserve 🙏🏼🤩
We are happy to hear that you enjoy receiving our boxes every month and we are excited to spoil you a lot more in the future! 📦❤️
Remember that you are always more than welcome to reach out, if you need help in any way! 😊
I wish you a wonderful day!
Kind regards
Sara
Team Goodiebox
Reply from Goodiebox Danmark
Kære du 💞
Vi elsker! elsker! elsker!, at du har taget dig tid til at skrive en anmeldelse til os, og at vi får lov til at forkæle dig 😍 Tusind tak for det, og for de 5 funklende stjerner 🌟🌟🌟🌟🌟 Det er vi bare så glade for ❤️
Ha' en super skøn dag!
De bedste hilsner
Camilla
Team Goodiebox
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