Bybabes Reviews 

246
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the items, noting significant lash and brow growth along with impressive, long-lasting results in a short amount of time. Consumers also highlight the incredibly helpful support team, mentioning that shipping questions and communication problems are resolved quickly and professionally. People often share how much confidence these reliable cosmetic items bring to their daily routines without causing any irritation. Some reviewers were not happy with certain product experiences, mentioning occasional issues such as packaging defects, broken applicators, or unexpected negative reactions.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the incredible lash serum and... See more

Customer service

Clients share positive opinions on customer service, highlighting quick responses and helpful support from... See more

Staff

Consumers find staff to be exceptionally helpful, praising certain team members for resolving issues quickly... See more

User experience

Users describe positive interactions with user experience, highlighting incredible results and noticing a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My lashes had recently got damaged by lash extensions, they were short and some were even missing! After seeing such good reviews on social media about Bybabes lash serum I thought I’d try it! W... See more

Company replied

Rated 5 out of 5 stars

I had ordered some lash serum about 2 weeks ago now and hadn’t had it come, so i decided to email ByBabes and luckily came across megan K who was so lovely and professional, she had emailed me back sa... See more

Company replied

Rated 5 out of 5 stars

I’d seen the By Babes lash serum all over my TikTok and immediately ordered it along with the peptide mascara. Unfortunately Evri had “damaged my parcel beyond repair” and I was gutted. I contacted By... See more

Company replied

Rated 5 out of 5 stars

Been using consistently for 2 months and already seeing such a big difference. As a girl who suffers with eczema, I was hesitant about using anything near my eyes. After using by babes I haven’t had... See more

Company replied


Company details

  1. Cosmetics Store
  2. also in
  3. Beauty Product Supplier
  4. Beauty Supply Store
  5. Cosmetics Industry
  6. Health and Beauty Shop

Written by the company

At ByBabes, we believe beauty is more than products — it’s about people. Founded in 2023, we’ve grown as a community-driven beauty brand where our customers inspire everything we do. From product choices to future launches, we listen closely to your feedback and celebrate real people, real stories, and real results. Our mission is to create a space where everyone feels welcome, supported, and confident in their own skin. ByBabes isn’t just a store — it’s a community built on trust, empowerment, and care. Megan & Heather xx


Contact info

4.8

Excellent

TrustScore 5 out of 5

246 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(246)

222 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This product is amazing the volume is…

This product is amazing the volume is incredible and it also is so good for your lashes… the BEST mascara ever, works wonders will never go back! Cant wait to see how the syrum makes my lashes grow even more

10 August 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Maddie,

We’re so glad you are happy with your Lash results! Thank you so much for your support and feedback it's greatly appreciated! Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

so amazing i have the best results from…

so amazing i have the best results from 2 months, absolutely cannot fault it!!

7 August 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Sarah,

We’re so glad you are happy with your Lash results! Thank you so much for your support and feedback it's greatly appreciated! Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

Fast delivery & amazing quality products

Fast delivery & amazing quality products

22 July 2026
Bybabes logo

Reply from Bybabes

Hi Kathryn,

We’re so glad you are happy with your products!

Thank you so much for your support and feedback it's greatly appreciated! Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

I genuinely can’t believe this works…

I genuinely can’t believe this works it’s liquid magic. I was so skeptical but after six weeks my lashes look like a full set of lash extensions.

29 July 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Lailah,

We’re so glad you are happy with your Lash results! Thank you so much for your support and feedback it's greatly appreciated! Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

Ive repurchased over five times I used…

Ive repurchased over five times I used to struggle with eye irritation using other but wow heather and Meg have done it they’ve made one of the best lash serums
Mascaras
Lip liners
Ive used so I would 100% recommend buying!!x
Oh and not to mention it came two days after purchase

27 July 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Elsie,

We’re so glad you are happy with your products!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

The lash serum is INCREDIBLE

The lash serum is INCREDIBLE. I’ve been using it for around 10 weeks now and my lashes are so long and so thick. I used to have lovely thick lashes, but over the last few years I’m not sure what’s happened but I’ve noticed a lot of lashes falling out. My bottom lash line in particular was so gappy, and I can really see the growth giving me all the confidence back! And not to mention the lip liners and oils, the most stunning colours! I’m obsessed with all products at by babes, it’s not very often I’m obsessed with one specific brand but honestly I am obsessed. Incredible quality, incredible results 🩷

27 July 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Natalia,

We’re so glad you are happy with your Lash results! Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

10/10 brand

The products are amazing!! I have never known a company to have such incredible customer service as this one does, they always answer asap and never let me down. Owners Megan and heather are beautiful people inside and out. 10/10 brand 💖

25 July 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Aimie,

We’re so glad you are happy with your products and our service!!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

sooooo good by babes have grown my…

sooooo good by babes have grown my lashes up too my eyebrows in a month insane results!!

22 July 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Raine,

We’re so glad you are happy with your Lash and brow results!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

Best lash srym ever ove used mutipul…

Best lash srym ever ove used mutipul viral lash sryms but they all seemed to stop working within just a week we’re bye babes bever faild ibe used this for 2 months and can Honstly say it’s the best lash srym my lashes are longer healthier and much thicker I recomend this to anybody starting there naturally lash journey

20 July 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Tasha,

We’re so glad you are happy with your Lash results!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

Amazing results I can’t believe it…

On my fourth bottle now absolutely amazed by the results, personally I have super sensitive eyes and I have tried other serums but nothing compare to by babes!!💕💕

14 July 2026
Unprompted review
Bybabes logo

Reply from Bybabes

HiJessica,

We’re so glad you are happy with your Lash results!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

around february my eyelashes were…

around february my eyelashes were falling out so much and snapping due to wearing cluster lashes. so i started using the bybabes serum and mascara and my eyelashes have gone so long and much thicker and feel so much stronger now and don’t snap off when taking mascara off etc.

14 July 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Amberleigh,

We’re so glad you are happy with your Lash results!

Thank you so much for your support and feedback it's greatly appreciated! Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

By Babes Lash Serum is soooo good!

By Babes Lash Serum is soooo good!! I’ve received such good results. My tip when using the serum is to stay consistent and be patient, amazing results take time!! Thank you Hev, I love my lashes 💋💋

5 July 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Freya,

We’re so glad you are happy with your Lash results!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

Used the lash serum and mascara for a…

Used the lash serum and mascara for a week and already noticing a difference! Customer services is incredible also x

2 July 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Bex,

We’re so glad you are happy with your Lash results!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

honestly the best lash serum

honestly the best lash serum i have ever used not only does it have nothing bad in it but the growth on my lashes is insane and i have tried most the other products and would definitely buy again

29 June 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Eila,

We’re so glad you are happy with your Lash results!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

My broken lashes were elongated and…

My broken lashes were elongated and made thick by this mascara! Came off so easy with my eyelashes still feeling healthy and not irritated.

26 June 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Jessica,

We’re so glad you are happy with your Mascara!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

My journey with Bybabes lash serum

By babes lash serum has been with me since day one when I started my journey in growing my natural lashes. My lashes look absolutely amazing after only a few months of using the best lash serum. I started seeing results after only a few weeks, I highly recommend this product!

26 June 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Maria,

We’re so glad you are happy with your Lash results!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

Honestly the best

Honestly the best! Made such a difference in my lashes and confidence. Especially the mascara it doesn’t move! X

26 June 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Destiny,

We’re so glad you are happy with your Lash serum and mascara!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫

Rachel @ By Babes

Rated 5 out of 5 stars

Just wanted to say a massive thank you…

Just wanted to say a massive thank you 🩷 your lash serum has transformed my eyelashes and gave me the confidence I’ve needed becoming a new mum. After years of lash extensions i’ve ditched them and fell in love with my lashes again. Especially during the early postpartum days i’d pop my serum on and feel brand new! So thank you ☺️

22 June 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Leah,

We’re so glad you are happy with your Lash results!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

Wish i could do 10 stars!

Wish i could do 10 stars!! Love every single product! You guys are amazing!! Lash serum and mascara honestly changed everything for me no more wearing false lashes! My friends love both after me telling them about it! Every product you guys have is unbelievable ❤️❤️

11 May 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Olivia,

We’re so glad you are happy with your Lash results!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫
Rachel @ By Babes

Rated 5 out of 5 stars

big fan of this brand

big fan of this brand, initially bought into it just to support heather and megan as i love seeing women grow independently, but after use i will never go back! my lashes look and feel amazing, i use the lash serum and peptide tubing mascara on a daily basis and have never been more grateful for the results! supporting these women is the best decision i ever made and i will continue to do so!

15 June 2026
Unprompted review
Bybabes logo

Reply from Bybabes

Hi Darcey,

We’re so glad you are happy with your Lash results!

Thank you so much for your support and feedback it's greatly appreciated!

Have an amazing week! 💫
Rachel @ By Babes

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look