Buzzvapes Reviews 137

Always brilliant customer service whenever I have had a problem. They have dealt with any issue professionally and promptly.
Vert fast service and delivery. The only company I will use

Great delivery, normally two days max after order.
Fantastic customer service. I had a problem with a vape I bought. I emailed them and I received a reply and voucher for a replacement within a couple of hours.
Would highly recommend.

I had a couple that was damaged in transit, I’ve emailed the address on there website and dealt with a guy called James (amazing service) he was more than happy to help and get this rectified and get me the replacements sent out.
1000% would use again and recommend to anyone who uses vapes

No problems here great to deal with

Found Buzz Vapes on the Internet after they were advertising lost Mary at a sale price of £1.99 for 600 puffs. Ordered 10 of them. I am extremely dissapointed with the quality of the product. The double apple vapes had no flavour to them what so ever!. It was hit and miss out of the 10 of them to actually working properly. I binned about 3 of them after opening as the draw from them was extremely poor and tasted vile. They definitely didn't last 600 puffs either unlike others I have purchased elsewhere!. Will definitely not be buying from them again, a total waste of time and money! In their defense, they did contact me and issue me a full refund and apologised which was very good of them. I am now getting non stop harassment emails telling me to give them more than one star. Absoloutely disgraceful conduct!!

Excellent, and great value! Even when there was a small issue with a product they sorted it brilliantly within minutes!! Highly recommended.

A really fantastic and easy to use website. I had a minor issue that was sorted the same day with impeccable customer service and I’m really impressed with the variety of products on offer. Big thank you x

Once again, Buzz Vapes goes one step above. I recently received my order & just got round to opening one of the R & M vales, which unfortunately did not work at all. I emailed Buzz vapes with a picture & without hesitation they emailed me back with a voucher to take off my next order. As a regular customer this has happened once before & they did the same thing. Highly recommend Buzz Vapes!

Had an issue with an order and they sorted it quickly & effectively, amazing customer service and the best online vape store I’ve used to date

Have had good service. Last order we made I had a vape missing and they responded very promptly providing me with a code to order it again for free with free shipping (So I didn't have to pay for it again after already doing so) Would highly recommend this company.

Been ordering from BuzzVapes every month now since like oct2023, their customer service to professionalism in any queries, to delivery questions is always spot on.

Recommend a few family members also and cant fault anything they do as a business.

Keep you the good work BuzzVape team 👍

Great service and quick delivery. Received 6 faulty vapes, send them an email and straight away received a voucher worth six vapes and free delivery. Defo the best vape online shop in uk.

Great customer service! Came in to a small manufacturing issue but was resolved in less than a day.

These guys are sound fair and reliable been using them for about a year now and never had and issue with them only one faulty vape which they responded and refunded with a code to replace the same day..

This service really good use them weekly and are very quick at getting vapes delivered

Great service and speedy response to an issue we had with vapes. Really helpful

I have been ordering from here for a couple of months without problems until today when the vapes I received were not the ones I ordered. But after sending an email or 2 and after some fantastic customer service I was given a coupon to reorder for free.

Great service! I was wary at first because a lot of vape sites pop up and disappear, but I've had several orders now and buzzvapes is legit

What's more, my last order was left on my doorstep (which is not a 'safe place', Royal Mail, thanks) and it was nicked. Even though it was not their fault, buzzvapes gave me a voucher to place an identical order as a gesture of good faith. Nice one, buzzvapes!

I ordered two vapes which were lost in the post, Buzz vapes managed to resolve this issue very quickly and effectively for me. I now have the vapes I ordered. All round great experience and I would thoroughly recommend them to anyone!