Snapshot Shelfystand Reviews 7

I ordered December 8th . They took my money and I never received my stands. I am very frustrated because now you can't get on their website and they won't respond to my emails. Don't get scammed like I did

DO NOT BUY!!! Website doesn't work - warranty link doesn't work, softtware downlink doesn't work (can't even try it without app) - all say expired domain!!! NO phone, no way to contact!

Interesting - the company responded to my review by asking a question and requesting that I contact them. STILL no operative link, email doesn't work and there is no phone #. Very strange communications issues. Apparently, they must initiate the email/phonecall to me. The order # is 2320785743

I have been trying to contact this company for a refund on their shelfystand. Their Contact Us link goes to a blank page. I tried emailing "support" at website and got no response. Their website says "no hassle 30-day returns" but that is obviously a LIE because so far it's a big hassle. HOW DO I RETURN THE STAND?
PS: I received a response to contact them - but they gave me NO LINK, NO EMAIL, NO PHONE NUMBER. I have no way to contact them that I haven't tried already. What is wrong with this company?

Do not buy anything from this company! I ordered the Snapshot Action Camera. It took almost a month to arrive and it was of such poor quality that there was no way I could give it to my 9 year old grandson. I followed the return instructions to the letter as well as totally adhered to terms and conditions listed on their website. It has been a month and I have not received my refund. Their "customer support" is basically nonexistent. I have sent countless messages and keep getting the same automated messages. In response to one email from me about my return I got 3 different automated responses none of which had to do with my question including one that said they hoped I was enjoying the camera. I am going to open a fraud investigation with my credit card company but am not holding my breath. DO NOT BUY from these people. Its a scam.

Note after company response: The response from the company posted here is purely performative. I have sent them my order # at least 6 times since early December to no avail. I keep getting automated responses. I did try one more time after this response and even referenced their response to my post. Crickets. This time I did not get any response at all. DO NOT BUY FROM THIS " COMPANY". I got scammed by these people but you do not have to.

They secretly charged my credit card for a second time for the same amount. It's intentional because they used a different name for their business to charge. No further info on the second one like order confirmation, shipping, tracking etc. like I received for the original one.

As soon as I found a second charge, I emailed, but they kept answeing only about the first one. After arguing, they answered about duplicate order, but the 2nd order was also shipped and they wouldn't cancel it. Suggested to return it paying myself for shipping and try to get a refund.

All actions tell they are a deceptive and fraud business. They do not give a telephone number to call. You're stuck. Don't even go there.

This message is after Keeshia’s reply.
Hi!. Your email merely states that I placed the order twice. I contacted my credit card provider, and they agreed that one charge is unauthorized. You even used two different names on the same card: one Snapshot SHELFYS and another Quality Performance Limited Corporation. They couldn’t even generate a proper dispute ticket to investigate because you appear as two different merchants before them (willful?). After researching within, they not only refunded the money but also closed the case summarily, meaning that I do not have to deal with you anymore. It’s between you and them.

A very satisfying experience as a customer of Snapshot Shelfystand. The people who took care of my problem responded diligently and with great efficacy. To me, Kiefer is an employee that every company would like to have.

I ordered the Snapshot Shelfystand on November 2oth fully expecting it to be in my hands before Christmas. It is supposed to be a Christmas gift for my granddaughter, but I found out today (December 23rd) that I might get it next week. This is very disappointing since you have had my money for over a month. I certainly hope the product is better than the service.