Booking number provided but no flights My time is generally too valuable and I am generally an easy going person about honest mistakes. But this company is an absolute joke. I booked tickets for 3 p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Buymytrip site is good & sound for online ticket booking. Easy navigation. Had entered wrong destination by mistake, was able to rebook with virtual assistant. No cancellation fees were charged. Wasn... See more
I booked from Canada. At first I was hesitant as this was a new name in the ticketing space, but after learning its a sister company of skyscanner I felt I could trust my purchase with them. I spoke w... See more
Forms are clear, easy to read and understand. Airfare prices surprisingly low as I took time to compare the quotes with quotes in other websites. Booking was a breeze. I'm a very satisfied first-time... See more
Company details
Written by the company
BuyMyTrip is an online company offering online travel products and services. More than a thousand customers have already booked their BuyMyTrip with us and benefited from our expertise, discovering the economy, and value for money, and making huge savings. As a travel solution provider, we have made our mark in a crowded and opaque marketplace by delivering what our customers have asked for. We are transparent and dedicatedly to working towards customers' queries. Our hugely experienced, loyal, and friendly staff truly understand the market and your needs and our reputation has been built on long-established and carefully nurtured relationships with our travel partners. Cheapest Fare We are specialists in providing discounted rates, we offer competitive prices for air travel, inclusive tour packages, Premium, Business, and First-class travel, HOTEL ACCOMMODATION, car hire, and last-minute getaways. We have an association with more than 150 International airlines which enables us to offer you a customized package with the best market rates, meeting your personal vacation requirement and giving you the ultimate travel solutions. When you've been doing it as long as we have you stand a good chance of learning what's essential in business, after so many years of observation and experience, we've learned that you need really good technology, fast, accurate, and friendly. We've learned that no matter how honest you are you need to prove that you've got the government credentials to make the point. We've learned that investment in good staff pays dividends; commitment to training solves problems before they happen and most importantly we've learned that our customers need looking after. So we look after you really well because it just makes sense really! Thank you for being a member of the BuyMyTrip family!
Contact info
Canada, T3J3Z5, Calgary, Canada
- 6479578401
- Info@buymytrip.com
- buymytrip.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Henry is very knowledgeable and…
Henry is very knowledgeable and skilled. He helped us find the right flights and advice us how to get the best deals as well. Thank for your great service. This guy deserves a raise.
Great experience having the service…
Great experience having the service from Harjot, he was knowledgeable and answer all the questions patiently. Highly recommended
Reply the email immediately and the…
Reply the email immediately and the staff are helpful
Excellent service with good deals !!!
I was looking for 4 tickets from Toronto to Hyd in various websites and Carol Smith from BuyMyTrip really helped us to fetch a great deal, not exaggerating, literally saved around $1500. I would like to thank her for constant follow-up and continuous scouting for the great deals. Very patient and let’s do it attitude really impressed us. Thanks Carol for the nice deal.
I had a great experience and Rio Lopez…
I had a great experience and Rio Lopez was amazing! Thank you !
Henry
Henry was of fantastic help, very kind and spoke clearly. I wish him well in the future.
Very friendly staff and I can tell they…
Very friendly staff and I can tell they really care about your smooth journey.
Helpful and Patient
The person helped us get through a complicated payment processes was helpful and polite. He had to work with several people.
Sharon was great and she helped me in…
Sharon was great and she helped me in booking and confirming my ticket and guided me with all the process properly. Thank you very much for your support.
Thank you Sharon you were very helpful…
Thank you Sharon you were very helpful with our booking I would highly recommend her
Great service !
Jill Wilson was kind, fast and direct. She made the changes that I needed for my upcoming trip and made sure that everything was explained with no doubts left. The whole process felt easy without any long waiting time on the phone.
Hennry Wilson 5-Star Review
Hennry Wilson was a very helpful and friendly point of contact assisting with the booking of my families vacation.
Great Service
Jill Wilson was excellent. Friendly and easy to speak with. Very efficient and helped me setup my flights with no hassle whatsoever. Explained everything in detail. Very happy with service received!
Hennry was very polite and helpful
Hennry was very polite and helpful. He was able to fix my ticket promptly and efficently all while being respectful and timely.
Jill Wilson experienced agent
Jill Wilson spent a good amount of time to accomplish my reservation, Speaking with the service team Jill Wilson she helped me get exactly what I was looking for.
Will always be higher price than original quote
Searched for flight through Google Flights, BuyMyTrip was the cheapest option, which was only slightly cheaper than booking with Cathay Pacific directly, so I booked online. Upon booking, I received an email that an e-ticket for the tickets I booked would be issued in 4-24hrs. The next morning, I received about 6 calls that were listed as spam calls, called them back and one
representative said that original prices are not available and need to pay more to book. Upon searching same flight using Google Flights, the flight had risen in price by 2k as well as on Cathay website!!! I don't know what they did but I could not find the same flight at the prices yesterday and after getting bombarded by their calls and having multiple frustrating phone exchanges, they finally gave me the confirmation email for my booking after paying $150 more for each ticket.
patient customer service
There was a minor problem with processing the payment for my booking and Vivek was very patient in helping me.
I bought a ticket online ( Calgary
I bought a ticket online ( Calgary - south Africa) only to find out that that it was somehow restricted.An agent called and explained in CONFIRMATION that the ticket needed upgrading to basic economy. He also explained clearly the advantages and disadvantages of both,and why the ticket booked online was restricted...?...I was not happy about the price difference to upgrade but the agent clarified the advantage and hence I upgraded.I would advise that from this experience it is obviously smarter to call the Agents before booking online to avoid unplanned price deviation.Mr Henry Wilson,my agent in this case..had a professional demeanor and I enjoyed chatting with him.Great Job Henry ! And thanks.
Quick Service understanding the customer need
I had to book on same day to fly from
Toronto to Edmonton , and return on next day. Jill Wilson called me to assist with my booking for return flight with Porter Airlines. I was driving to Toronto but Jill helped me for the whole process and payment acceptance while I took a quick break at service station and validated the code. She went over and above providing an excellent service.
Much appreciated!
Thank you
Excellent service from Jill for our flight booking
When we made a mistake with our booking we phoned and had excellent service from Jill. She fixed the mistake, found the cheapest option and phoned us back a couple of times to make sure that we had all our information. She was polite, helpful and friendly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








