Buymytrip Reviews 

345
•
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Booking number provided but no flights My time is generally too valuable and I am generally an easy going person about honest mistakes. But this company is an absolute joke. I booked tickets for 3 p... See more

Rated 5 out of 5 stars

Buymytrip site is good & sound for online ticket booking. Easy navigation. Had entered wrong destination by mistake, was able to rebook with virtual assistant. No cancellation fees were charged. Wasn... See more

Rated 5 out of 5 stars

I booked from Canada. At first I was hesitant as this was a new name in the ticketing space, but after learning its a sister company of skyscanner I felt I could trust my purchase with them. I spoke w... See more

Rated 5 out of 5 stars

Forms are clear, easy to read and understand. Airfare prices surprisingly low as I took time to compare the quotes with quotes in other websites. Booking was a breeze. I'm a very satisfied first-time... See more

Company details

  1. Travel Agency

Written by the company

BuyMyTrip is an online company offering online travel products and services. More than a thousand customers have already booked their BuyMyTrip with us and benefited from our expertise, discovering the economy, and value for money, and making huge savings. As a travel solution provider, we have made our mark in a crowded and opaque marketplace by delivering what our customers have asked for. We are transparent and dedicatedly to working towards customers' queries. Our hugely experienced, loyal, and friendly staff truly understand the market and your needs and our reputation has been built on long-established and carefully nurtured relationships with our travel partners. Cheapest Fare We are specialists in providing discounted rates, we offer competitive prices for air travel, inclusive tour packages, Premium, Business, and First-class travel, HOTEL ACCOMMODATION, car hire, and last-minute getaways. We have an association with more than 150 International airlines which enables us to offer you a customized package with the best market rates, meeting your personal vacation requirement and giving you the ultimate travel solutions. When you've been doing it as long as we have you stand a good chance of learning what's essential in business, after so many years of observation and experience, we've learned that you need really good technology, fast, accurate, and friendly. We've learned that no matter how honest you are you need to prove that you've got the government credentials to make the point. We've learned that investment in good staff pays dividends; commitment to training solves problems before they happen and most importantly we've learned that our customers need looking after. So we look after you really well because it just makes sense really! Thank you for being a member of the BuyMyTrip family!


Contact info

4.1

Great

TrustScore 4 out of 5

345 reviews

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4.1

All reviews

(345)

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Rated 5 out of 5 stars

Excellent service with good deals !!!

I was looking for 4 tickets from Toronto to Hyd in various websites and Carol Smith from BuyMyTrip really helped us to fetch a great deal, not exaggerating, literally saved around $1500. I would like to thank her for constant follow-up and continuous scouting for the great deals. Very patient and let’s do it attitude really impressed us. Thanks Carol for the nice deal.

22 May 2023
Unprompted review
Rated 5 out of 5 stars

Henry

Henry was of fantastic help, very kind and spoke clearly. I wish him well in the future.

19 May 2023
Unprompted review
Rated 5 out of 5 stars

Helpful and Patient

The person helped us get through a complicated payment processes was helpful and polite. He had to work with several people.

19 March 2023
Unprompted review
Rated 5 out of 5 stars

Great service !

Jill Wilson was kind, fast and direct. She made the changes that I needed for my upcoming trip and made sure that everything was explained with no doubts left. The whole process felt easy without any long waiting time on the phone.

18 May 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

Jill Wilson was excellent. Friendly and easy to speak with. Very efficient and helped me setup my flights with no hassle whatsoever. Explained everything in detail. Very happy with service received!

17 May 2023
Unprompted review
Rated 2 out of 5 stars

Will always be higher price than original quote

Searched for flight through Google Flights, BuyMyTrip was the cheapest option, which was only slightly cheaper than booking with Cathay Pacific directly, so I booked online. Upon booking, I received an email that an e-ticket for the tickets I booked would be issued in 4-24hrs. The next morning, I received about 6 calls that were listed as spam calls, called them back and one
representative said that original prices are not available and need to pay more to book. Upon searching same flight using Google Flights, the flight had risen in price by 2k as well as on Cathay website!!! I don't know what they did but I could not find the same flight at the prices yesterday and after getting bombarded by their calls and having multiple frustrating phone exchanges, they finally gave me the confirmation email for my booking after paying $150 more for each ticket.

3 March 2023
Unprompted review
Rated 5 out of 5 stars

I bought a ticket online ( Calgary

I bought a ticket online ( Calgary - south Africa) only to find out that that it was somehow restricted.An agent called and explained in CONFIRMATION that the ticket needed upgrading to basic economy. He also explained clearly the advantages and disadvantages of both,and why the ticket booked online was restricted...?...I was not happy about the price difference to upgrade but the agent clarified the advantage and hence I upgraded.I would advise that from this experience it is obviously smarter to call the Agents before booking online to avoid unplanned price deviation.Mr Henry Wilson,my agent in this case..had a professional demeanor and I enjoyed chatting with him.Great Job Henry ! And thanks.

16 May 2023
Unprompted review
Rated 5 out of 5 stars

Quick Service understanding the customer need

I had to book on same day to fly from
Toronto to Edmonton , and return on next day. Jill Wilson called me to assist with my booking for return flight with Porter Airlines. I was driving to Toronto but Jill helped me for the whole process and payment acceptance while I took a quick break at service station and validated the code. She went over and above providing an excellent service.

Much appreciated!

Thank you

11 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from Jill for our flight booking

When we made a mistake with our booking we phoned and had excellent service from Jill. She fixed the mistake, found the cheapest option and phoned us back a couple of times to make sure that we had all our information. She was polite, helpful and friendly.

13 May 2023
Unprompted review

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