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Buygames.PS Reviews 

24,534
•
TrustScore 4.5 out of 5

4.7

Video Game Store
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Review summary

Created with AI, based on recent reviews

Looking at 3,177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and helpfulness, often highlighting specific agents for their exceptional support. The customer service is frequently described as excellent, with many appreciating the quick response times and the immediate assistance provided for various issues. People are very happy with the overall service, noting its efficiency and the ease with which problems are resolved. However, some customers also noted issues with the product itself, mentioning that purchased games could be lost if the original account owner deletes them, a detail not clearly communicated before purchase. A few other people also felt that customer support could be unhelpful or even rude, with instances of agents blocking chats without providing solutions.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, kindness, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the quick, efficient, and... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent,... See more

Response time

Consumers find response times to be excellent, with many reviewers highlighting the quick and helpful... See more

Product

Reviewers mention ambiguous feedback about product, with some expressing satisfaction and others encountering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had contact with agent “SAM” The agent responded quickly and friendly! In no time I had a new code and username etc.. First I left a bad review because I was waiting and the chat suddenly cl... See more

Rated 5 out of 5 stars

Excellent service and the live operator Andy was very quick to help me via chat with a problem I had.

Rated 5 out of 5 stars

Told them I couldn’t access my game sent me new details straight away excellent customer service

Rated 5 out of 5 stars

Bought and item on g2a and they take multiple weeks to answer. But buygames.ps AKA EVA the best support and fastest replacement Ever

Company details

  1. Video Game Store
  2. Gaming service Provider

Written by the company

BuyGames.PS started as an Ebay store in 2015. Having great success and holding a consistent number of loyal customers we decided to make our own store where we could improve the quality and speed of our services. We are selling exclusively game accounts for PS and Xbox. Unlike many other sellers out there, we had always sold only new accounts and refused to sell accounts that previously belonged to other people, knowing the risk those accounts could be actually stolen or hacked. We are constantly monitoring our services and we are carefully listening to the feedback we get from our customers so we can continuously transform and improve our business. For more questions please consult the F.A.Q on our website or contact the Live Chat Support from our page.

Buy Games the SMART Way!

Instant delivery- You'll be able to Download and Play the game immediately

Instant delivery- You'll be able to Download and Play the game immediately
LIFE TIME GUARANTEE for ALL our Products

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(24,534)

3,367 reviews in the last 12 months

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Rated 5 out of 5 stars

perfect

perfect, no bs - just got the job done, was quick and polite. Sam is an assest.

18 June 2026
Unprompted review

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