Always a pleasure dealing with Buy Fire Alarm Parts. Parts are shipped timely and well protected. Parts arrive with a clean, easy-to-read receipt and a pre-Printed RMA label in case I need to return... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Timely shipping & Easy return. Received the smoke alarm quickly (I wanted a black one, for our new, dark basement). Unfortunately, I quickly deduced it could not be installed in series with other... See more
Company replied
The website was easy to navigate, the shipping was fast, and I am very impressed with their service. They sent a return slip in case we needed to return the product and went above and beyond to ensure... See more
Company replied
They have some of the best selection of original parts in the industry. They have made doing business easier knowing if I need a one off of something chances are they have it.
Company replied
Company details
Written by the company
Everything from our extensive catalog, same-day UPS shipping, and hassle-free returns is designed to help you get the right parts - fast. Whether you’re looking for hard-to-find or replacement parts, a quick repair, or advice, our team is ready with friendly expertise.
Contact info
1716 North Commerce Parkway, 33326, Weston, United States
- 8883032656
- sales@buyfirealarmparts.com
- buyfirealarmparts.com
4.8
Excellent
632 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Buy Fire Alarm Parts
Thank you for the review! It's great to know we met your expectations.
very good customer service
very good customer service, quick responses when something does not go correctly
27 September 2024
Reply from Buy Fire Alarm Parts
Thank you for the review. We appreciate your business.
FSP-951 Ivory
The product is being discontinued. We were having trouble getting these heads from our distributor. This was a problem due to the fact that in our district most of our schools have Ivory detectors. Buy Fire Alarm Parts had these in stock and shipped quickly. Good service and support when calling in.
16 September 2024
Reply from Buy Fire Alarm Parts
Thank you for the review. We appreciate your business, and make sure to have what you need when you need it.
Great customer service very fast…
Great customer service very fast delivery as promised..parts work great
19 September 2024
Reply from Buy Fire Alarm Parts
Thank you for the kind review. We pride ourselves in delivering the best customer experience.
Reply from Buy Fire Alarm Parts
Thank you, we value your business.
Great service and organization when I…
Great service and organization when I visited their warehouse
16 September 2024
Reply from Buy Fire Alarm Parts
Thank you for the review, we appreciate your business.
Reply from Buy Fire Alarm Parts
Thank you, it is our goal to give you a smooth customer experience.
Reply from Buy Fire Alarm Parts
Thank you, we value your business.
Reply from Buy Fire Alarm Parts
Thank you for your feedback! We appreciate and value your business.
An issue arose with the initial…
An issue arose with the initial shipment and your staff was prompt and responsive.
Resolved!!!
Thank you.
28 August 2024
Reply from Buy Fire Alarm Parts
Thank you for the review! Our team strives to provide prompt and responsive service. It's great to know we met your expectations.
Reply from Buy Fire Alarm Parts
Thank you, we value your business.
Reply from Buy Fire Alarm Parts
Thank you for the review.
Amazing Team
Hunter and Savannah are always amazing to work with. Very happy we found them and will continue using for all of our FA component repair needs.
6 August 2024
Reply from Buy Fire Alarm Parts
Thank you for your review. We'll be sure to let Hunter and Savannah know they are appreciated.
Reply from Buy Fire Alarm Parts
Thank you. We appreciate your review.
Reply from Buy Fire Alarm Parts
Thank you for taking the time to give us feedback.
Ordered a discontinued part that was…
Ordered a discontinued part that was delivered quickly and in great condition. No issues with ordering or shipment. Will continue ordering from this company.
25 July 2024
Reply from Buy Fire Alarm Parts
Thank you for taking the time to give us feedback. We appreciate and value your business.
Reply from Buy Fire Alarm Parts
Thank you, we value your business.
Reply from Buy Fire Alarm Parts
Thank you. We aim to keep the most in-demand parts on the shelf.
Right parts,right price,received all…
Right parts,right price,received all items in great condition and on time as promised
20 July 2024
Reply from Buy Fire Alarm Parts
Thank you for your review! We take great pride in delivering the best customer experience.
Helpful website
Easy to navigate the web site and with several models to choose from. Shipping cost is too high.
25 July 2024
Reply from Buy Fire Alarm Parts
Thank you for your feedback! We're glad to hear that you found our website easy to navigate and hope to serve you again in the future.
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