No customer service. Left multiple messages on their help line press #1 for sales, Press # 2 for customer service. After pressing #2 got message that all representatives were busy, please hold, i did... See more
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See what reviewers are saying
Horrible lead service. Leads are never verified and obvious false information are submitted all the time without verification. Phone number does not work for BuyerZone and you cannot get support via... See more
Received 50+ phone calls- none of them local to install alarm system in home. Finally quit answering after over half wanted my personal information and one even ran a hard request on my credit without... See more
Company replied
It really wasn't made clear that you'd be giving my phone number to multiple companies and they'd all be calling me! The whole reason I filled out the information was because it said you would be send... See more
Company details
Information provided by various external sources
BuyerZone helps simplify complex buying decisions. Since 1992, the company has connected millions of businesses with thousands of quality sellers for hundreds of products and services. Buyers save time and money on important purchases by receiving free price quotes and buying advice from sellers who best meet their needs. BuyerZone is a Purch brand and is headquartered in Waltham, Massachusetts.
Contact info
225 Wyman Street, 02451, Waltham
- (888) 393-5000
- customercare@buyerzone.com
- buyerzone.com
People also looked at
Honest opinion
Honestly, too many questions on very beginning. Leave questions about personal information for later. The reason I didn't get any further was just that. Let people see what you offer before asking all those questions
PLEASE
nothing came up ! i do not know what star rating to give..
waited for info, nothing showed up... d. owen
Good
Good reviews but the vendors you suggest are located about 2000 miles from where I live so they won't be of any use. I did provide my zip code so don't understand these suggested retailers..
No help
They called me to tell me they had 2 different providers willing to insure my business for general liability insurance and 3 hours later all I got was 2 emails stating that both ins. Providers could not help me. Well that's fine but it was a waste of my time and time is money. They should have contacted the providers before the even spoke to me at all.
Don't force customers to talk to sales reps
I only wanted to look at pricing. I am in the very beginning stages. I am not interested in speaking to a sales rep.

Reply from BuyerZone
not good
received one call and when they found out it was a one-time job, the vendor no quoted

Reply from BuyerZone
Bombarded
Felt a little mislead. Filled out the questions and was told I would receive online information. Silly me, expecting that. Instead, I walked into my office at 8:20 AM and there were already vendors on the phone. By 10 AM I'd had 5 calls, some local, some national. Not really what I was looking for. Don't have the time to spend all day on the phone listening to sales pitches. Would prefer to have received emails with information about the vendor and then choose who I want to speak with.

Reply from BuyerZone
Too many steps. Process takes too long
Why do you overcomplicate what should be a simple process? After it took so long to get a response from you I went online and found what I was looking for from an open market place before ever receiving a response from your service.

Reply from BuyerZone
Very quick response
Very quick response to my query on price and availability

Reply from BuyerZone
The response from the site has been very timely.
I am on the run for the next few days to meetings and to events when I cannot have my phone on. There wasn't a place for me to explain that emails will be the best way to work with me. I can digest the information as my time permits and then call or email back to the company.
We shall see how this works as I begin to hear from the companies.

Reply from BuyerZone
no help whatsoever
I was promised to be contacted with quotes after filling in information about our needs, and there was NO QUOTE, just telling me to call a phone number and talk to more people.
What a total waste of time.
I am glad I chose to contact you by my internet search.
I was happy with your selection and I was contacted by three vendors. it really was an efficient and effective way to work with an online service that sources the requirements for me. It saved me valuable time and effort!
Barbara Rose

Reply from BuyerZone
Problem
I cannot get the "hot tub buyers guide" listed in your email?

Reply from BuyerZone
If you want to be inudated with overly aggressive sales people...
This is a great choice if you enjoy dodging phone calls and drop in visitors.

Reply from BuyerZone
Seems like a great resource for anyone buying heavy equipment
I was cruising the Web looking for used lift trucks and found this site. After entering my info, I was contacted shortly with some references and resources to better prepare me for my purchase. Very swift and helpful.

Reply from BuyerZone
Unfortunately I had to give one star
Because otherwise I would have given 0. I was stupid enough to enter my information into this baloney web-site, and lo and behold, I got bombarded with phone calls on my work line. They would just not stop calling, so I had to block their numbers. Great service if you enjoy spam.

Reply from BuyerZone
no locals
It was advertised as a local network but none of the replies were local?

Reply from BuyerZone
too much information
I am concerned that I will now be pelted with solicitations and put on someone's call list. If that happens, I will NOT be happy
Quick turnaround.
Very good service, quick and efficient. Would definitely use again and highly recommend.
The first call came in at 0535 Pacific time.
Not a good time to call.
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