I’ve ordered a Lankeleisi mg 600 plus on Sunday and it was delivered the wednesday after already. Thats way faster than stated on the website. The bike came undamaged and although the manual is s... See more
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Delivery was fast, under 1 week and bike was in Finland. Customer service answers quickly and is very helpfull. I've drived now over 200km my Lankeleisi MG 600 Lite and i'm very satisfied. I warmly re... See more
The bike is 👌 The bike arrived on time. It was well-packaged, and all parts were included and working perfectly. The Manaatti assembly video on YouTube was really helpful, and putting it together w... See more
If your bike has broken down... this is simply normal : many customer (I'm one of them) are replacing the controller (99€), the motor (199€), brake pads, pedals... often just after the end of the 1-ye... See more
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Company details
Written by the company
Welcome to BuyBestGear.com, your number one source for E-bikes, robot vacuum cleaners, 3D printers and more! Our warehouses are mostly located in EU (free shipping), which helps reduce the delivery time to only 3 - 7 business days and provides more efficient and convenient after-sales services.
Contact info
FLAT/RM 502C 5/F, HO KING COMM CTR, 2-16 FA YUEN ST, 999077, MONGKOK, Hong Kong
- support@buybestgear.com
- buybestgear.com
3.7
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3K reviews
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I can not buy via Klarna
I can not buy via Klarna. In this case, I dont dare to trust you and pay directly from master card.
I live in Sweden
So if you do not support Klarna from Sweden, then how am I supposed to trust you by paying directly from visa or master card?
28 April 2024
Unprompted review
Reply from Buybestgear
Updated:
Hi, Abdul Jabar. Sorry that we do not support Klarna from Sweden. Please refer to the blog guides: https://www.buybestgear.com/pages/shop-now-pay-with-klarna
But you still can choose Paypal or Visa to pay orders. Thanks.
---Previous responds-------------------------------------
Hi, Abdul Jabar,
Thanks for choosing buybestgear.com. Can we know which country do you pay from?
Currently we do not support Klarna payments for UK, but you can still use Paypal to pay in installments.
If you are in Germany, France, or Italy, we support payment from Klarna for a single order amount of up to 1,500 euros.
Please contact support@buybestgear.com via email for further assistance. We will reply to you within 1 working day. Thanks.
Product is very good!!!:) Fast delivery…
Product is very good!!!:) Fast delivery to Poland 7 days(inc.weekend).
11 April 2024
Unprompted review
tracking was a disappointment as you…
tracking was a disappointment as you provide several/wrong codes, also several shipment which was time-waste . Finally after asking once more time the deliveries, I got right tracking codes and got the parcels... Other wise the bike, helmets, sidepacks were ok, happy riding
17 April 2024
Unprompted review
Reply from Buybestgear
Hello, we are sorry for the inconvenience caused to you due to package delivery issues.
We will work hard to improve and strive to bring customers a better and more convenient delivery process.
If you need additional help, please feel free to contact our customer service.
The bike (L20 SE) is top.
The bike (L20 SE) is top.
The only mistake is the carrier DPD. I had to pick up the bike in the DPD storage. They can't delivered the bike at home cause too heavy for them.
18 April 2024
Unprompted review
Reply from Buybestgear
Hello, we are sorry for the inconvenience caused to you due to package delivery issues.
We will work hard to improve and strive to bring customers a better and more convenient delivery process.
If you need additional help, please feel free to contact our customer service.
the delivery of the bike went…
the delivery of the bike went completely wrong, the delivery was announced for Thursday and there was even an announcement that it would be delivered in the evening, but nothing was heard and the entire delivery disappeared from sight, burning later with a text message, I will be notified later. Nothing was heard for a week before I contacted the seller who promised to look into the matter. it also took three days and I asked again and only then came a new delivery time. The other accessories came from China faster than the bike itself
23 April 2024
Unprompted review
Reply from Buybestgear
We are very sorry, we will continue to improve our shipping services, thank you.
The price was good and the delivery was…
The price was good and the delivery was fast. On the negative side was that the program requested me to state a valid postal code even though I did state my correct code 22140. I tried again a couple of times without success and then I stated the postal code of the town of Turku on the Finnish mainland whereas I live in the Åland Islands which is not in the Finnish mainland and this time everything worked well.
2 April 2024
Unprompted review
Reply from Buybestgear
Hello, we are sorry for the inconvenience caused to you due to delivery issues.
We will report this issue to the carrier and work to improve it.
If you need additional help, please feel free to contact our customer service.
Hi there I got my bike last June and an…
Hi there I got my bike last June and an error 001 as come up could you plz help
1 April 2024
Unprompted review
Reply from Buybestgear
Hello, we are sorry for the inconvenience caused to you.
We'll be happy to assist you. Please contact our customer service via email or online chat on the web page, and we will provide you with a solution to the error as soon as possible.
Thank you for your understanding.
All as advertised.Delivery on time and…
All as advertised.Delivery on time and bike seems good quality for now.
Only drawback is absence of proper manual.
2 April 2024
Unprompted review
Easy to order and quite fast delivery
Easy to order and quite fast delivery. Only problema was that F-Secure blocks your webpage on PC. I had to use my Phone to wisit your site.
28 March 2024
Unprompted review
Good products and good customer service
1 April 2024
Unprompted review
Very friendly and professionell service…
Very friendly and professionell service for all things !
31 May 2023
Unprompted review
Reply from Buybestgear
Thank you so much for your kind words! We strive to provide excellent customer service and it's always great to hear when our efforts are appreciated. If you ever need anything else, please don't hesitate to reach out. We're here to help!
Still waiting for delivery
Still waiting for delivery of both items no exact date given for delivery yet
25 March 2024
Unprompted review
Reply from Buybestgear
Hello, we are sorry for the inconvenience caused.
You can track the shipment of your package by viewing your order details within our website. If you need help, please contact our customer service.
The bike works fine
The bike works fine, but there's an issue with the left pedal. It's creaking, probably a broken bearing.
23 March 2024
Unprompted review
Reply from Buybestgear
We apologize for the issue with your left pedal. Please contact our customer service team and we will work with you to resolve the problem as quickly as possible. Thank you for bringing it to our attention.
Fast delivery within 5 days to Finland.
Fast delivery within 5 days to Finland.
The bike was well packed in the box and assembly was quite easy. The assembly instructions could have all the instructions for assembly. The speedometer instructions have to be obtained online. Really good rides after the first week of riding. The mirrors are a bit pointless as you can't see much through them as they are too short. Very happy with the overall design and the price was good.
19 March 2024
Unprompted review
Reply from Buybestgear
Thank you for your feedback! We're glad to hear that your bike arrived quickly and was easy to assemble. We appreciate your input about the assembly instructions and will definitely take that into consideration for future improvements. We're also pleased that you've been enjoying your rides and finding the overall design satisfactory. If you have any further comments or suggestions, please don't hesitate to let us know. Happy riding!
Delivery was fast and the bike was easy…
Delivery was fast and the bike was easy to set up with the tools provided. Quality of the bike seems good, will see how things go on the road.
7 March 2024
Unprompted review
Reply from Buybestgear
Thank you for your feedback! We're glad to hear that you had a positive experience with the delivery and setup of your bike. We hope you enjoy riding it and that it holds up well for you on the road. Don't hesitate to reach out if you have any questions or need assistance in the future. Happy biking!
They can't (won't) provide a tax…
They can't (won't) provide a tax invoice where they are obliged to do so when selling in the EU. Crap company only interested in maximizing profits.
13 March 2024
Unprompted review
Reply from Buybestgear
Hi, we are regret to inform you that we were unable to send the invoice with VAT as the quoted price did not include VAT and any customs charges. This would result in an increased cost, which we understand may not be desirable.
Thanks for your understanding. If you still require an invoice, we can provide you with a normal invoice that does not include VAT.
Reply from Buybestgear
Vielen Dank für Ihren Kommentar. Es ist schön zu wissen, dass das von Ihnen bestellte VAKOLE-Fahrrad Ihren Erwartungen entsprach und die Lieferung des Fahrrads reibungslos verlief. Wenn Sie weitere Hilfe benötigen, können Sie sich gerne an uns wenden.
Very happy with the quality of the…
Very happy with the quality of the product… easy to track delivery , no complaints
26 February 2024
Unprompted review
Reply from Buybestgear
Thank you for your kind words! We are glad to know you feel happy about our product quality and delivery is easy to track. If you need any additional help, please feel free to contact us!
What else...?
An extraordinary bike for an equally incredible price. Delivery and customer service are as good as the rest. Highly recommend
13 February 2024
Reply from Buybestgear
Thank you for your kind words! We are thrilled to hear that you are satisfied with your purchase and our services. We strive to provide our customers with the best experience possible. Enjoy your new bike and don't hesitate to reach out if you need any further assistance.
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