Buy A-charger Reviews 

237
•
TrustScore 3.5 out of 5

3.4

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Rated 2 out of 5 stars

Ordered a charger to UK address 3 weeks ago, received a conformation email but no tracking details provided. Product only sent after I chased via email, and company replied asking what version of the... See more

Rated 5 out of 5 stars

They seem to have the best deals around for brand labelled chargers that Ive personally seen. I bought one in oct thinking it was the correct wattage but 2 months later it stopped working. After email... See more

Rated 1 out of 5 stars

Accidentally bought the wrong charger requested a refund an hour later. Its been almost 5 days and still havent recieved a reply.

Rated 5 out of 5 stars

I ordered a laptop charging cable on Friday evening and received an email confirmation straight away. A tracking, warranty and troubleshooting guide email was received Tuesday. The charging cable arri... See more

Company details

  1. Computer Accessories Store

Written by the company

Buy A Charger Shop is a reliable provider in chargers and adapters with 8000 products, covering 200,000 models of computers, cell phones, tablets and other equipments.


Contact info

3.4

Average

TrustScore 3.5 out of 5

237 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.4

All reviews

(237)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT BUY FROM THEM!

DO NOT BUY FROM THEM!

I ordered on the 29th of JUNE, and they came on the 13th of AUGUST! Horrible customer service, got sent the wrong item and cannot return it.

3 August 2024
Rated 5 out of 5 stars

Great prduct recieved quickly from China

Easy to order (disappointed it was coming from China) but recieved it much quicker than expected
Charger works fine and appears to be a manufacturers original.
On the negative side no communication (Dispatched etc) at all from the seller

25 July 2024
Rated 1 out of 5 stars

Ordered weeks ago but unfortunately…

Ordered weeks ago but unfortunately item never arrived. Tried to contact the company & it took days to get a reply & all I got was a tracking number telling me to contact the courier. No help at all, poor customer service & still no delivery or resolution to the problem. Disappointed, a case of we got your money that's it who cares if you actually get what you ordered.

7 July 2024
Rated 1 out of 5 stars

AVOID!

I ordered a charger a month ago. they didnt give tracking details. I still have not received the charger, they are resistant to refund and slow at communicating. Seems many people have the same problems. I assume the positive reviews are fake.

4 June 2024
Unprompted review
Buy A-charger logo

Reply from Buy A-charger

Hi, it seems that you didn't order from us. Please have a double check.

Rated 1 out of 5 stars

I ordered a charger for an Asus ROG…

I ordered a charger for an Asus ROG G20AJ and the charger I received had the wrong connection, I have sent several messages to try and arrange a return but have not had a response so returning the product is impossible, I'm very disappointed.

23 June 2024
Rated 1 out of 5 stars

Is been 2 weeks now and I have not…

Is been 2 weeks now and I have not received my order. And no update about whereabout my order

22 June 2024
Buy A-charger logo

Reply from Buy A-charger

Dear Customer,

Sorry for the delay. The order will be delivered later today or tomorrow.

We had also sent tracking details by email please check if it is in the spam folder.

Let me explain a bit more about the delay. This is an order of an AC Adapter for an old printer, the AC Adapter is out of stock and it took 2 days for us to get a new AC Adapter.

Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us

Thank you.

Best regards.

Rated 5 out of 5 stars

Exceptional service - highly recommend :-)

I don't often do reviews but I got outstanding service from Buy-a-charger. I ordered a Dell charger for my laptop but ordered the wrong one - my fault. I went back to Buy-a-charger explaining my error. They requested details of the correct one and promptly sent it with no additional charge. They also told me I did not need to return the incorrect one. Not many companies would be so helpful!

3 June 2024
Buy A-charger logo

Reply from Buy A-charger

Dear Peter,

Thank you for your 5-star review.

We are glad that you are happy with our service and products . We do appreciate your taking the time to share your opinions.

Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us


We would also like to recommend the laptop stand below to you:

https://www.buy-a-charger.co.uk/laptops/162322-l.html

Rated 4 out of 5 stars

Ordered and arrived within 10 days

Ordered and arrived within 10 days. A pleasant surprise was the added USB phone cable included. Charger is very good and I have not had problems with it. It was well packaged and protected.

12 June 2024
Buy A-charger logo

Reply from Buy A-charger

Dear Customer,

Thank you for your 5-star review.

We are glad that you are happy with our service and products . We do appreciate your taking the time to share your opinions.

Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us


We would also like to recommend the laptop stand below to you:

https://www.buy-a-charger.co.uk/laptops/162322-l.html

Rated 5 out of 5 stars

Great value

Great value, original manufacturer part, just be prepared for a 1-2 week wait as my laptop charger was apparently shipped on demand from China!

5 June 2024
Buy A-charger logo

Reply from Buy A-charger

Dear Customer,

Thank you for your 5-star review.

We are glad that you are happy with our service and products . We do appreciate your taking the time to share your opinions.

Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us


We would also like to recommend the laptop stand below to you:

https://www.buy-a-charger.co.uk/laptops/162322-l.html

Rated 5 out of 5 stars

Product was as described

Product was as described, came in a reasonable time and works well.
what more can one ask for.

4 June 2024
Buy A-charger logo

Reply from Buy A-charger

Dear Customer,

Thank you for your 5-star review.

We are glad that you are happy with our service and products . We do appreciate your taking the time to share your opinions.

Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us


We would also like to recommend the laptop stand below to you:

https://www.buy-a-charger.co.uk/laptops/162322-l.html

Rated 5 out of 5 stars

Just impressed with the items included…

Just impressed with the items included although it came from CHINA but it came under two weeks and will actually recommend the company.

THEY are OK unlike some other companies from CHINA.

9 June 2024
Buy A-charger logo

Reply from Buy A-charger

Dear Customer,

Thank you for your 5-star review.

We are glad that you are happy with our service and products . We do appreciate your taking the time to share your opinions.

Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us


We would also like to recommend the laptop stand below to you:

https://www.buy-a-charger.co.uk/laptops/162322-l.html

Rated 5 out of 5 stars

Just the power supply I needed…

Just the power supply I needed ,arrived in good condition today 17.6.24 and worked perfectly.
Happy Customer

6 June 2024
Buy A-charger logo

Reply from Buy A-charger

Dear Customer,

Thank you for your 5-star review.

We are glad that you are happy with our service and products . We do appreciate your taking the time to share your opinions.

Just feel free to contact our support team if any issues occur in the future.
https://www.buy-a-charger.co.uk/contact-us


We would also like to recommend the laptop stand below to you:

https://www.buy-a-charger.co.uk/laptops/162322-l.html

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