Busy Beans Organic Reviews 

288
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide range of organic products and their high quality, often finding unique items they cannot easily source elsewhere. Many reviewers highlight the reasonable prices, making these quality products accessible. Additionally, the efficient and fast delivery of orders is frequently commended. People also appreciate the well-packaged items and the helpful, responsive customer service, contributing to a smooth overall experience. However, some customers also noted specific issues with the quality or taste of certain products, such as a weird taste in pineapple rings, bitter savoury, or cayenne pepper lacking heat.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the organic selection, fair... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of organic powders,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting quick and prompt delivery times.... See more

Price

Users describe positive interactions with price, consistently highlighting that products are offered at... See more

Order

Customers had positive experiences with their orders, frequently praising the reasonable prices, good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered some organic powders tumeric and other organic items these items are amazing prices extremely reasonable well packaged and came in the appointed time frame speedy arrival. The powders are ama... See more

Rated 5 out of 5 stars

Top quality organic fresh product ... yes it is dried but a dried product that has been stored a long time loses it's potency and Busy beans is always full of fragrance and flavour... love opening th... See more

Rated 5 out of 5 stars

Thank you for the detailed information about the products on your website which is very important for me. Great variety of products (especially organics), excellent service. Hope you can bring shelle... See more

Rated 5 out of 5 stars

As always fabulous first grade product... wonderful aromas from dried products, good colour and freshness.. 1st rate... I love cooking for my friends and they really notice the difference.. I am al... See more


Company details

  1. Organic Food Store
  2. Natural Foods Store

Written by the company

Organic & Natural Wholefoods - Vegan, Vegeterian, Gluten Free, Keto, Lectin Free


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

288 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(288)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Misleading Product Name

I wanted Wheatgerm. If I'd wanted Wheat Bran I would have ordered that. Was dismayed, when the Wheatgerm arrived to see on the back that it's actually a mix of the two. I didn't want that :(

8 September 2025
Busy Beans Organic logo

Reply from Busy Beans Organic

Dear Fiona,

Thank you for your feedback. I’m sorry to hear you were disappointed with the Wheatgerm you received.

Please note that the full ingredients and product details are clearly listed on the product page, so there is no misleading information. In the market, there are products made of pure wheatgerm as well as wheatgerm combined with other parts of the grain, and we always display the correct information so customers can make an informed choice.

That said, we completely understand your concern. You are very welcome to return the product, and we operate a no-return-fee policy, so you won’t incur any costs.

Thank you again for bringing this to our attention.

Kind regards,
Busy Beans Team

Rated 3 out of 5 stars

Disappointing

I never received an email confirmation of my order, Even after I contacted the company about this problem. when it arrived, only Half of my order was good quality, (the spirulina powder and the cacao nibs) but the organic savoury was extremely poor quality and I bought a large quantity. it taste so bitter it’s in edible. I’m really disappointed, as that was the main item I want it on my order. I really regret doing this order.

12 August 2025
Rated 5 out of 5 stars

Happy with the company

Happy with the company,delivery very good only thing they haven’t done is put the strength of the cayenne on the website this would be beneficial

4 July 2025
Rated 5 out of 5 stars

Lovely fresh and bright colour

Lovely fresh and bright colour, lovely taste , totally much better quality than anything I could get in the supermarkets. I am making cayenne pepper cold oil infusion to use for a pain relief salve to use for back pain .

4 July 2025
Rated 5 out of 5 stars

What more can I say....

Easy to navigate website, organic products with a choice of different pack sizes, competitive pricing and swift delivery. Excellent 😁 Will be back to restock and try other items too!

30 June 2025
Rated 5 out of 5 stars

My order arrived in two shipments but…

My order arrived in two shipments but the first package did not state this was only partial and there was a prompt email asking me to review my order so I assumed the package had my complete order. Only when I checked it a few days later I realised some of my order was still missing. Fortunately it was easy to contact the company and the person who helped me to ship the missing stuff was very efficient. This time the item arrived with the delivery note stating shipment one of two. I wish I didn’t have the scare first time round but in the end all good. Thumbs up to customer services!

23 June 2025

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