We initially reserved a bus for the 2020 St Patricks Day parade in NYC. After two plus years of the pandemic we were able to make use of the reservation. US Coachways was extremely accommodating and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our Bus Driver George was absolutely amazing! He was so understanding and made the trip a breeze. I highly recommend him and his services!
I have been impressed by the quality of service from my first call. Paul Conti the sales representative was cordial and helpful. I understand from those who were passengers on the bus, that the rid... See more
Company replied
I just wanted to inform you that are experience on the charter service provided was excellent. The driver, Mr. Erick Smith, was professional, competent, friendly and personable. Without his inter... See more
Company replied
Company details
Information provided by various external sources
BusRental.com aims to bring customers the perfect transportation option for their travels. We give you the widest range of vehicles, from large charter buses, mini buses, party buses to entertainer buses, limousines, sprinter vans and sedans. This way, not only are you assured of comfortable, luxurious and convenient travel, but you can also work within your budget. BusRental.com is simply the easiest way to hire a vehicle for your travel needs, no matter where you are going and what your budget is.
Contact info
United States
- 1-800-569-2012
- busrental.com
Bus arrived on time
Bus arrived on time. Unfortunately, the driver chose a route that is not good for a large bus--very curvy. They should have chosen the interstate route. Also, an item was lost on the bus. The local company found the item and notified US Coachways, but that message was not communicated to us.
Great Experience. Professional Driver
We initially reserved a bus for the 2020 St Patricks Day parade in NYC. After two plus years of the pandemic we were able to make use of the reservation. US Coachways was extremely accommodating and understanding and our driver “Andy” was a consummate professional. We will be using this company again and highly recommend !
Excellent service
Excellent service. Ray Salgado was very professional, prompt and courteous
Our Bus Driver George was absolutely…
Our Bus Driver George was absolutely amazing! He was so understanding and made the trip a breeze. I highly recommend him and his services!
I was told that we would have 2 drivers…
I was told that we would have 2 drivers or a switch off on the trip. We only had 1 driver for 11 hours straight which was not fair to our driver Kevin. I give 5 stars for our driver Kevin as he was fantastic the entire week!
Everything was great
Everything was great. Would highly recommend using US Coachways and they will be my first call if I need to rent again.
We had a great experience
We had a great experience. The driver was very nice and personable.
The bus was on time and the driver was…
The bus was on time and the driver was courteous. The whole experience from booking to day of was effortless
The whole experience with this company…
The whole experience with this company excellent.Especially the driver.Friends already asking me for their number. I will Absolutely used them again.
Great Ride
The driver showed up on time. He was very nice and friendly. Got us to our destination on time. He was also very patient with us. It was a nice smooth ride to our destination and back.
We all enjoyed the ride. It was truly memorable for he kids. Our ride was a highlight of our trip.
Thank you for everything.
Everything with my daughters wedding…
Everything with my daughters wedding transportation service went smoothly. Clean, reliable and friendly service
Excellent service and trustworthy…
Excellent service and trustworthy driver. Highly recommend.
Professional & Helpful
Everything, from the original scheduling to the actual trip, was great! Everyone was very professional and helpful.
Excellent
This bus company was excellent for my wedding guests ! They loved it ! Working with this company and Tony was great he was very accommodating to all the back and forth with covid rules and restrictions ! Would definitely use them again!
UPLIFT Summer Academy 2021 and Easy Traveln
US Coachways and Easy Traveln out of Greenville, NC (especially our driver Mr. Nick Smith), were excellent. Can't wait until our next field trip.
Our broker
Our broker, US Coachways found the perfect bus company for our needs, Eagle One. Great service and would use US Coachways to find us what we need for the future.
Best service
I work for a non profit. The bus driver was incredible.poliet respectful and on time!
The sales associate was very polite and very capable. Made booking the bus extremely easy. Replied to all questions with in the hour they were asked. Always got a person on the phone.
The Bus was very clean.
Highly recommend US Coachways
Highly recommend services from US Coachways bus rental. Absolutely fantastic customer service, logistics, etc. Thanks & can't wait to do it again with y'all!
Exceeded Expectations
I ordered a 24 person bus for our group of 20 going to the White Sox game. We are in unincorporated area so we are sometimes hard to find. Driver arrived 20 minutes early and it was a large a touring bus with a bathroom. At no extra cost. He knew the best way to Comiskey Park and dropped us off right outside our gate. Called him as we were leaving the game and he told us his location. He'd found a side street to park on within short walking distance. The driver Robert Turner was fantastic, knowledgeable of the city and friendly. Will repeat wjen we do this outing next year!
Consistent and excellent service for…
Consistent and excellent service for our special needs camp program - thank you again, we will definitely continue to work with you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





