We (Staffordshire Moorlands District Council and High Peak Borough Council) were in need of some additional temporary resource to help with our current backlog. I spoke to Ben who listened to wha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve worked with BSS for 3 years, and I can honestly say they are like no other recruitment service out there. Ben & Mark, honestly go above and beyond what they should do, and on a personal note,... See more
Ben alongside Julia were great from day one. An absolute must for all who are wanting to get back into work or looking for a 10/10 recruitment agency. I had a career break and was very nervous getting... See more
Always happy to help with queries. Quick to set up calls and discuss/email any concerns. No issues since starting with the agency in June 2022. Super helpful, straightforward and stressfree experienc... See more
Company replied
Company details
Written by the company
Business Smart Solutions is an established recruitment & consultancy firm specialising in Public Sector, Revenues and Benefits. Established in 2018, we have partnered with over 100 Local Authorities providing cost effective recruitment and consultancy solutions.
Contact info
20-22 Wenlock Road, N1 7GU, London, United Kingdom
- 02042591139
- contact@businesssmartsolutions.co.uk
- businesssmartsolutions.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic Company!
I have worked for BSS for over a year now and I can honestly say they are the best company I've worked for. Not only are they really quick at resolving problems and queries, but they are really compassionate and caring people who actually care about the people they work with. I would recommend BSS to anyone looking to contract.

Reply from Business Smart Solutions
Offsite support - BSS
BSS have provided offsite resources to ensure my authority maintains top quartile DWP measured performance. I have used other offsite third party support and they did not come close to matching the professionalism and accuracy of BSS provided contractors
100% recommend
Taking the leap from almost 20 years in a permanent job to being a 'temp' was scary but I couldn't have wished for a better company to guide me through it.
Ben found me a contract almost straight away and I was kept informed of progress at every stage of the process.
Ben, Mark and co have been wonderful - very professional, efficient and I feel that my interests are looked after. I would highly recommend Business Smart Solutions to anyone!
Business Smart Solutions - The only choice
Rating: ★★★★★ (5/5)
I am delighted to share my exceptional experience with Business Smart Solutions (BSS) Employment Agency, as a serial revenues contractor who has worked with various agencies in the past. Without a doubt, BSS stands out as the pinnacle of recruitment services, surpassing all others I have encountered.
When I found myself unexpectedly given notice on a contract recently, I immediately reached out to BSS. To my amazement, by Monday, just three days later, they had not only arranged an interview for me but also helped me secure a new position. The efficiency and speed at which BSS operates are truly remarkable, setting them apart from other agencies. Their dedication to providing first-class recruitment services is evident in the seamless and swift process they facilitated.
One aspect that particularly impressed me was BSS's commitment to transparency in rates. They were upfront and open about the financial aspects of the employment process, ensuring that I had a clear understanding of the terms and conditions. This transparency fosters trust and allows contractors like myself to focus on the job at hand without any unnecessary financial concerns. BSS's straightforward and honest approach to rates is a testament to their professionalism.
Moreover, BSS goes above and beyond in terms of employee benefits. One notable perk is the monthly perkbox points they provide. These points not only incentivize and reward their contractors but also demonstrate BSS's genuine appreciation for the individuals they work with. It is these small gestures that contribute to a positive working relationship and make BSS stand out among other employment agencies.
In addition to their exceptional recruitment services and employee benefits, BSS also provides unique opportunities for contractors. I had the privilege of assisting them at national conferences, which not only enhanced my professional network but also allowed me to contribute to the industry in a meaningful way. BSS's dedication to fostering collaboration and professional growth is evident through such opportunities, which sets them apart from other agencies solely focused on placing candidates.
In conclusion, Business Smart Solutions is a remarkable organisation that delivers exceptional recruitment services. Their swift and efficient approach, coupled with their commitment to transparency in rates, ensures a seamless experience for contractors. The inclusion of perkbox points as employee benefits adds an extra touch of appreciation, while the opportunity to assist at national conferences demonstrates their commitment to professional development. BSS has undoubtedly raised the bar for employment agencies, and I highly recommend their services to anyone seeking top-notch recruitment assistance.

Reply from Business Smart Solutions
Super helpful & friendly
Super helpful & friendly, always looking out for my best interests and not just their own. I’ve been with them over a year now and haven’t looked back. Would recommend. BSS family 😊

Reply from Business Smart Solutions
#TeamBSS
I first came to BSS after successfully gaining my IRRV Tech qualification in my previous permanent post. Ben has been nothing but helpful, supportive and looking out for my best interests whilst contracting in Local Government and providing the best service and looking out for new career opportunities which suit my need for progression within Local Government. I am very grateful for the work BSS has done and continue to do to help me progress within the sector. They find the best job for you and they don’t look out for their own business interest, like other agencies do. Great business and a great BSS family. #TeamBSS.

Reply from Business Smart Solutions
Highly recommended agency
Always happy to help with queries.
Quick to set up calls and discuss/email any concerns. No issues since starting with the agency in June 2022. Super helpful, straightforward and stressfree experience. Comes across as friendly, experienced, and professional. Would recommend. You are treated like a person and not just another number. Still with them a year on.

Reply from Business Smart Solutions
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







