BusinessRocket Reviews 1,531

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 219 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with communication and responsiveness, experiencing delays in receiving updates or answers to their questions. A few other people also felt that the service did not meet their expectations regarding specific processes, such as ITIN applications, leading to missed deadlines and inconvenience.

What people talk about most

Staff

Consumers generally find staff to be highly positive, praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, praising the efficiency, professionalism, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the professionalism, responsiveness, and... See more

User experience

Users describe positive interactions with the user experience. Many customers highlight the intuitive website... See more

Response time

Reviewers mention positive feedback about response times. Customers frequently praise the prompt and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Agustin was fantastic with the following up with the updates weekly. Whether it's the company's process or whether he decided to do those follow ups himself, it's absolutely amazing. I loved it. The m... See more

Rated 5 out of 5 stars

Great support Jason was really helpful supporter who resolved my issue successfully on time and followed up on my cases with their team to further update me. He was very responsive and kind, I'd st... See more

Rated 5 out of 5 stars

Business Rocket has been exceptional. I've trusted them for years with my taxes and IRS dealings, as well as establishing a small business. They have always been diligent and attentive to all of my ne... See more

Rated 5 out of 5 stars

I've used businessrocket to set up 4 entities now and its a breeze. Ryan Fernandez made the the process very clear and practically did all the work for our company while providing us live updates. T... See more


Company details

  1. Company Registry
  2. Business Administration Service
  3. Business to Business Service
  4. Legal Services
  5. Professional Organizer
  6. Tax Preparation Service

Information provided by various external sources

Registering your business is easy, what about everything else? BusinessRocket holds your hand throughout the business journey. Our Signature START, GET, GROW, MANAGE philosophy allows us to work with clients no matter what stage their businesses is in.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Wonderful service

Wonderful service, professional and task oriented. Sam worked with me and really helped me out!!
Jose

23 September 2025
Unprompted review
Rated 4 out of 5 stars

I’ve been doing my business taxes with…

I’ve been doing my business taxes with Business Rocket for a few years now and I was really impressed with their efficiency at first and had a great experience. Had a bit of a bump on the road however when the tax controller assigned to me was changed. The new person was not as professional, lacked communication and was overall not as clear during our phone calls. What was most frustrating was upon bringing this up as an issue instead of changing the tax controller they had me “try again” with the same person. And even though the second time around he put a lot more effort in, I didn’t like that my request for a change was not taken seriously. However most people that I’ve dealt with in the company have been amazing and helpful. Leanna helped me reinstate my business when it was not in good standing and she has always been very on top of it and I appreciate all her help.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

My experience working with Business…

My experience working with Business Rocket was amazing! Those who believe that the timeline to receive documents and having EIN is more, they are wrong. I received documents and EIN with the accurate timelines and the processed was explained very well by the team. It has very affordable rates to get compliances with the state. Supreme package is worth moving forward with!

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Simon helped me a lot

Simon helped me a lot, he tried to make the transactions happen as quickly as possible and completed everything perfectly. Even though I don't know English, he helped me in every way and responded to e-mails quickly, thank you very much.

16 September 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and kind

Very professional and kind
Specially Simon who helped me with TCP process.
He was extremely patient with my many questions and got the job done very quick
Tnx Simon and tnx Business rocket

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Support for U.S. Brand Registration

I had an outstanding experience working with Nadia and Alex at BusinessRocket on my U.S. brand registration. Their professionalism, expertise, and clear guidance made the entire process straightforward and efficient. Every step was handled with great attention to detail, and communication was always prompt and informative. Thanks to their dedication, my brand registration was completed without delays or complications. I am truly grateful for their support and highly recommend their services to anyone seeking a reliable and knowledgeable partner for brand registration in the United States.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Business rocket was the best for too…

Business rocket was the best for too many reasons. First they help you and assist you on time . Second very responding. Third a professional business and they know their jobs. I worked with Simon Shah and he was so, extremely helpful, respectful and professional
I highly recommend working with business rocket and if you got the chance and simon was your helper than you are lucky 😌

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Tax Advisory

Kevin helped me a great deal in understanding how to pay myself as an employee of my single member LLC which is taxed as an S-Corp. This strategy alone is likely to save my company 10s of thousands of dollars in tax liability this year. Kevin is excellent at understanding the needs and nuances of my businesses and is great at also checking with additional resources when I have questions that require further research. Excellent service.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

Tereza did a fantastic job with getting my TCP. I was always informed through the whole process with clear steps of the whole process. She was very expedient, informative, and punctual!

18 July 2025

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