BusinessRocket Reviews 1,531

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 219 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with communication and responsiveness, experiencing delays in receiving updates or answers to their questions. A few other people also felt that the service did not meet their expectations regarding specific processes, such as ITIN applications, leading to missed deadlines and inconvenience.

What people talk about most

Staff

Consumers generally find staff to be highly positive, praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, praising the efficiency, professionalism, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the professionalism, responsiveness, and... See more

User experience

Users describe positive interactions with the user experience. Many customers highlight the intuitive website... See more

Response time

Reviewers mention positive feedback about response times. Customers frequently praise the prompt and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Agustin was fantastic with the following up with the updates weekly. Whether it's the company's process or whether he decided to do those follow ups himself, it's absolutely amazing. I loved it. The m... See more

Rated 5 out of 5 stars

Great support Jason was really helpful supporter who resolved my issue successfully on time and followed up on my cases with their team to further update me. He was very responsive and kind, I'd st... See more

Rated 5 out of 5 stars

Business Rocket has been exceptional. I've trusted them for years with my taxes and IRS dealings, as well as establishing a small business. They have always been diligent and attentive to all of my ne... See more

Rated 5 out of 5 stars

I've used businessrocket to set up 4 entities now and its a breeze. Ryan Fernandez made the the process very clear and practically did all the work for our company while providing us live updates. T... See more


Company details

  1. Company Registry
  2. Business Administration Service
  3. Business to Business Service
  4. Legal Services
  5. Professional Organizer
  6. Tax Preparation Service

Information provided by various external sources

Registering your business is easy, what about everything else? BusinessRocket holds your hand throughout the business journey. Our Signature START, GET, GROW, MANAGE philosophy allows us to work with clients no matter what stage their businesses is in.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Sam with Business Rocket

Sam with Business Rocket
Absolutely professional and kind. Sam knows the business and has answered all of my questions in great detail. Always returns calls and emails promptly and I always enjoy his pleasant demeanor. Give this man a raise!!! 5 stars!!

10 June 2025
Unprompted review
Rated 1 out of 5 stars

They wont provide you address proof

They wont provide you address proof , Whener you register your LLC , and you want to have bank account , the bank will ask for address proof for your regster LLC , Business Rocket wont provide you anything . You can only have bank account without any proof if you have are US Resident otherwise not . I would not suggest this for a person who hasnt US Citizen

1 March 2025
Unprompted review
BusinessRocket logo

Reply from BusinessRocket

Hello Washeed,

The address you purchased from us functions as a virtual office for your business. When applying for banking services, for example with Payoneer, they typically ask for two pieces of information: where your business is located and what your business address is.

In your case, the location of your business is Pakistan, where you physically operate. The business address is the virtual office address we provided. If you were to only use our address on your application, it would likely be rejected because it wouldn't align with the bank's Know Your Customer (KYC) process. Banks utilize independent third-party KYC providers, over whom neither the bank nor BusinessRocket has any influence. Therefore, it's crucial to ensure all your submitted documents accurately reflect this distinction.

To verify your business location in Pakistan, banks usually request a utility bill or a local bank statement. To validate the virtual office address we supplied, we can furnish you with a lease agreement. This lease agreement should be acceptable to Payoneer, provided that you correctly specify both your business location and your virtual office address on their application.

Please let us know if you would like our assistance in working with Payoneer to ensure your account application is submitted correctly. We are committed to helping you succeed in your business, and this remains our priority regardless of the feedback shared on Trustpilot.

Alex Chernavsky
Founder
BusinessRocket.com
Alex@BusinessRocket.com

Rated 5 out of 5 stars

I was impressed with how fast and…

I was impressed with how fast and efficient the registration and EIN process was with BusinessRocket. Their team provided prompt replies and were very supportive throughout. The pricing is very reasonable, and the dashboard is user-friendly and intuitive. Highly recommended for anyone starting a business!

30 May 2025
Rated 1 out of 5 stars

Utterly Disappointed with BusinessRocket.com - Where is My LLC?!

I am writing this review with extreme frustration regarding the service I've received from BusinessRocket.com. I placed an order for LLC formation on May 8th, 2025. Today, May 29th, 2025, a full 21 days later, my LLC is still not registered!

When I contacted their team for an update, I received the vague and unhelpful response that my LLC is "processing." This is completely unacceptable. I chose BusinessRocket.com hoping for a smooth and timely process, but instead, I'm left waiting with no clear indication of when my business will actually be legally formed.

Twenty-one days is a significant amount of time, and to simply be told it's "processing" without any further details or a realistic timeline is incredibly frustrating. This lack of transparency and the slow pace of service are a major letdown.

I would strongly advise anyone considering BusinessRocket.com for their business formation needs to think twice. My experience has been nothing short of disappointing, and I am deeply frustrated with their poor service.

28 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing assistance with Erwin

Since this is a really new experience for me I needed quite a bit of assistance and Erwin Figueiredo was the one I could always rely on in the process. True 5 stars for him, replies timely, answers questions in a way that I could understand it since this is new to me, and is really reliable.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Erwin is the best company rep of my career.

Erwin was incredibly helpful throughout the entire process of setting up my company. He explained each step clearly and made sure everything was handled quickly and correctly. I really appreciated the level of professionalism and support I received. Highly recommend BusinessRocket if you're looking to start a business without the usual stress!

24 April 2025
Unprompted review
Rated 5 out of 5 stars

A really easy and affordable way to…

A really easy and affordable way to incorporate! I filled out the required information, signed the forms and within days I was incorporated. Since I am starting a new business I need to keep my expenses low - BusinessRocket's pricing was great!

21 May 2025
Rated 4 out of 5 stars

Awesome

Sam has done and awesome job appreciate the customer service communication feed back and very responsive

19 May 2025
Unprompted review
Rated 1 out of 5 stars

this company suck

this company suck, tried to call the company and to cancel my order right after it's place. The agent won't be able to cancel it, would have to wait for 24-48 hours for someone to get back to me, and still not receiving the call

16 May 2025
Unprompted review
Rated 4 out of 5 stars

Consistently good service

The team at business rocket have, thus far been a pleasure to work with. My application had more complications than most, and the team’s held patience and persistance for my business to get set up in its entirety. These guys have your back, and I feel completely confident in recommending them to anyone wanting to set up a US LLC. Thankyou Sam, Agustin, and all the team.

5 May 2025
Unprompted review
Rated 5 out of 5 stars

I was in middle of the trouble with…

I was in middle of the trouble with late Uber policy and they unfairly disqualified my business license. My LLC that business Rocket got me several years ago is still valid and since then Uber always accepts same documents I submitted. This year they rejected but no specific reason just said wrong document with wrong format.
Henry from Biz Rocket quickly reply to me and looked around what’s wrong but nothing was wrong, I decided forward the email from Henry to Uber Support that my LLC was issued by the Secretary of States and it’s legitimate. They immediately approved after email was forwarded.
Thanks again Henry!

5 May 2025
Unprompted review

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